Attentive, timely and extremely meticulous with their work. We moved an island during a kitchen…read moreremodel leaving areas of flooring that needed filling in. To make matters more difficult...we had limited pieces of flooring leftover from the original and our flooring was discontinued. Mike's team brought their A-game to our house that day! We are beyond pleased with the work they did and they are now our "go-to" company for any flooring needs.

If you have a small repair job, look elsewhere. I called in April and left a message. No response,…read moreCalled again and got Mike. Scheduled a look-see for May 5. In the middle of the window given, I got a text saying he would have to reschedule and he would call. It is now May 15, and still no return call despite two text messages from me. I'm done chasing this contractor. It's obvious that Mike doesn't want my small repair job.

Excellent job on a difficult project. Courteous and professional, with a great outcome. I highly…read morerecommend Only Floors.

We replaced flooring in most of our house. Raphael and his team managed to move everything, put it…read moreback and work around our 4 dogs. They made great suggestions. They were always on time and so easy to work with. I would recommend them 100%.

Thanks Ross, for the very good looking new carpet and great installation job!…read moreWe appreciate having a long-standing business like yours here in Winchester.

Great service. Prices are so reasonable and they install in days…read more Couldn't be happier!

I used to be a great fan of Floors and More some 12 years ago. Their sales person Akbar was…read morefantastic. We recently moved to new home and found that Akbar has retired but Kamran (senior management) was going to come out and give us an estimate. We needed a backsplash, some minor kitchen remodeling, new carpets, and a potential larger renovation to our living room built-ins. He gave us a verbal estimate of the backsplash and said he'd get back to us very soon on the other estimates. We never heard from him again. We had to call him to get updates and he then told us that their tile installer couldn't be found and they couldn't install - and oh btw the new price was higher than what he quoted us verbally (higher than anyone else who gave us an estimate). No estimate for carpets or the other work ever came. He wasted so much of our time waiting. They honestly don't care anything about their customers like they used to. At least it feels like that.

They have a sign stating counter tops at $39.95... well they do not have that only remnant pieces…read more I say FALSE Advertisement. Do not go there!

Professional, prompt work, very, very happy with the quality. This is the best flooring company…read morewe've ever dealt with.

I went into the shop in September and choose a replacement carpet for my basement apartment. Had to…read morewait weeks to get an appointment to measure; I cancelled a five-night vacation to accommodate their earliest availability. On the scheduled day, they phoned to cancel because their measuring person had an emergency. I understand emergencies, but no apology. They came, measured the next week. (I'll add here the measuring person told me liquid Kilz could be applied to the concrete floor where my daughter's cat urinated on the old carpet and they could immediately lay new carpet. Kilz recommends waiting 72 hours so how did I misunderstand so badly?) Waited nearly another week to get a written estimate. I went into the shop the next day, October 29 to sign the contract and give a deposit. Was told the carpet couldn't get installed until December, and not an exact date given, but about twelve weeks start to finish. Three months to wait is too long. On October 29 I went to Home Depot. My installers just left. Twelve days start to finish and about $100 less. They came early, did a great job, very respectful to me and my property. Before I committed to working with Home Depot, I went into another small flooring shop in town and was told about two weeks start to finish--three weeks at most. The Floor Shop staff were helpful and they have a great selection, but three months is too long to wait for simple installation of a common product.

LL flooring / lumber liquidators don't honor their own work. Find a better place buy from. They…read morewill say it was LL floorings job and their responsibility who they then say went out of business last October yet they still have both signs on the windows for both companies. Shop elsewhere

We just re-floored our entire 4500 square foot house with Luxury Vinyl Plank, all measured by,…read morepurchased from, delivered by, and installed through LL Flooring in Winchester, VA. We redid everything: three finished stories, two staircases, eight tile transitions, four days of installation - and we are thrilled with the final result! Go see Shane and his crew, they can guide you through flooring projects big and small! Whether it's DIY or fully installed, I highly recommend LL Flooring in Winchester, VA and would use them again in a heartbeat.

Orlando is the owner, he quoted a fair price to sand and re-stain our wood floors. He and his crew…read morewere very professional and capable. I liked that the owner was personally present much of the time. I talked to a few of his crew and it is obvious that they have a good bit of experience working with wood floors. We are very happy with the finished product. These next comments don't relate to Tony's Floors... but you might find them helpful. We were not prepared for the smell. In retrospect, I wish we had booked a hotel room for about four nights. The house was a mess with sawdust everywhere. Orlando did a good job of taping up plastic and wrapping chandeliers and lights, but over time, some of that tape gave away and opened up. Then the smell of the stain and polyurethane is overwhelming. We stayed in our room, put towels under the door and opened with windows... but not pleasant. Then be prepared, you cannot walk on floors for several days. We were able to build a bridge using a ladder and a 2 x 12 board, but we got lucky. So prepare ahead of time, take everything you will need and book a hotel room. Finally, be ready to clean even after Orlando and crew complete their clean. They did a good job, but no way to easily remove the dust in every area. It's the reality. At the end, our floors look great and it was worth it, but it's not a simple, easy project.

Orlando and his team just finished refinishing the oak floors in our home. They have done an…read moreabsolutely meticulous job from start to finish, repairing damage to the point that it's not visible at all. The flooring, which is likely as old as our 1970 house, looks brand new. Beautiful craftsmanship, reasonable and reliable, I would not hesitate to recommend Tony Romero's Floors to anyone looking to install or repair/refinish wood floors.

they did a beautiful job on the floors very happy with the work the only problem we the house for…read morea week while they did the and when I came back, I found several pieces of my missing

Athey's is the go to floor refinishers in the Winchester area...I have known this since the mid…read more80's. A long time ago, I wanted to have a floor refinished in a mid 1800's house, but the boards were too thin. Just recently though I had a floor in Winchester done before putting it on the market - the floors turned out beautiful. Scotty cares about what he does and it shows. PS do not forget to change the air filters on your heating/air cond system afterwards!

Honest work from a great Guy. quality work and as his name says attention to detail is very much so…read moreaccurate. I will not hesitate to use them/him again.

From the owner: If you require professional painting or flooring services, my company has the means to take care of…read moreyour needs. I also provide deck building, tree trimming, gutter cleaning, framing, drywall repair, and outdoor cleanup solutions. Serving customers in Winchester, VA, I am a handyman who can manage jobs of any size and will work hard to ensure your complete satisfaction. With Attention to Detail Services, you will get exceptional results every time.

Flooring America Winchester could improve by honoring public statements about the quality of their…read moreproducts and services and vows to make things right. They don't tell you that they will delay returning calls about warranty concerns for two weeks, be nice to your face when you go in to talk with them and schedule the warranty work. The "contractor" showed up, barely spoke to us, and then gave us an Estimate for over $600 to replace the waterproof flooring that wasn't waterproof. Not to mention...the contractors took all the extra flooring when they did the original installation, so of course we have to pay them for the extra box when we only need a few pieces. They sent us an email later to tell us that the floor was damaged by dog pee so it won't be covered by the warranty. We asked for the insurance company number for the warranty and the insurance company will not accept a direct claim from a consumer. An over $6k investment in my home is now ruined in less than a year by misrepresentations (i.e. pet proof and waterproof) faulty installation, refusal to honor warranty, and customer grief instead of customer service. We wish we had done this ourselves...less headache.

Sadly, this was the worst contractor service I have ever experienced. The most difficult part of…read morethis experience is how much money I spent to end up with floors that were installed improperly. The product choices they have are okay, but they should have glued the floors in place rather than nailing them. So now these are the only floors in the house that make creaking noises when you walk on them. The rest of our main floor, which is all wood flooring, was installed by the builder and does not have a single creak, as they glued it down. Flooring America installers did come back and fix the entrance to one of the rooms to even it up where they had not made it flush with the other floor, and to fix the creak there once I showed them that issue. Now that entrance is the only part of the flooring they installed that does not creak, and that is because they fixed that part by building it up with glue (figure that). Additionally, when they asked about the install and I told them the situation, they tried to make the excuse that they could not find the exact matching flooring to my pre-existing flooring. However, as I told them, that makes no sense because their flooring is the same width and thickness, so it installed flush everywhere in the two rooms they installed it in except for a couple inches of the entrance of the one room, AND I never complained about the floor not being an exact match. In fact, they advised me on which wood flooring sizes would work with my pre-existing, came out and measured, and told me the flooring should match up as it was the same size! When it was all said and done, when one of the reps asked me how everything went, I told her, and shockingly she literally said to me that all I have done is complain! She even raised her voice at me. I never asked for a discount or a refund, so I found that completely uncalled for, particularly considering how much I paid for this project. All I can say is if you ever purchase flooring from Flooring America in Winchester, you may want to consider getting someone else to install it.