This an amazingly clean place. The staffs are really nice and accommodating, especially the…read moreadministrator who went above and beyond to take care of my mom. Thank you. .

My mom had an accident a couple of months ago and broke her knee. When she got discharged from the…read morehospital we wanted to find a capable and caring facility to take care of her. We're so lucky that we chose Eastland Sub-Acute & Rehabilitation out of a long list of facilities to go to. The facility was very clean and they did not only take care of my mom's needs for her healing, they went way above and beyond our expectations. All the nurses were very nice, polite, and very accommodating, not only to my mom, but to my whole family as well. My mom could not express enough of her gratitude towards the staff members and its administrator, he's doing an excellent job running that facility. My mom almost didn't want to leave that place. LOL Thanks Eastland.

Never in my life would I think to give any nursing facility over a 3 star rating. I'm sure you know…read morewhat I'm talking about... most places are old, neglectful, dirty, and chaotic/depressing. I am delightfully and surprisingly impressed with Ramona Nursing & Rehab. It is such a relief to know my father is with trusted and caring professionals. Almost everyone, even people in different stations, know my father by name. They staff will smile, greet you, and tend to your request quickly. They have a great team of healers including PT, OT, Speech therapy. And the administration is friendly as well. They are proactive and patient. The facility is clean and organized. Though the building is old and dated, you can see the effort they put in to keep it as comfortable as possible. Parking lot is always full weekdays. Weekends are much better, less staff at the facility, so more time for visitations.

They refuse to allow patients to use the bathroom because of their safety, and instead insist on…read moreusing diapers. they claim the patient might fall! Patients are there to recover and regain their mobility, right? But they would rather keep them confined to their beds or wheelchairs. Any questions are met with the same frustrating response of "I don't know." Our loved one left the facility after 6 weeks and still unable to walk independently. Yet, after only 2 weeks at home with minimal physical therapy, ( 3 times a week) he is now walking without any assistance. Stay away from this facility!

Best skilled nursing facility I have ever had, special thanks to Marketer Vivien and nurse, rehab…read morestaff for the best of care for my family, quiet neighborhood and nice environment, facility is clean and no odor at all. Thank you so much for the care!

We were very happy with the care my mother received during her stay here after leaving the…read morehospital. The staff were kind, friendly, and always approachable. It was easy to communicate with them, and they were responsive whenever we had questions or needed assistance. Knowing that my mother was in a place where the staff genuinely cared about her gave our family peace of mind. We are very grateful to everyone who helped take care of her.

My mom had to be placed here without warning. It has been very difficult for her and us with this…read moretransition. The thing that made it the best was the nurses and Cnas.....especially Sandra V. the social worker. She has gone above and beyond to help my mother with her needs. We could never have survived without her

Our family memeber was sent here from the hospital... we were unsure of what to expect. But we have…read morebeen more than happy with the level of care our loved one is receiving. The staff has been kind and caring. Also their communication with us is 5star. Our questions are always answered with kindness and professionalism. The faculty is clean and well kept. Everyone we have felt with has been helpful and kind.

Hi, my name is Rich S. And I spent 72 days at Temple City Healthcare…read more I was recovering from ankle replacement surgery and I chose this location because of the recommendation from Keck-USC hospital L.A. ( where I had my surgery). Temple City Health Care is an approved location from Keck-USC location where they have doctors follow up with your recovery. This was a key for my decision. The Administrator (Joanne) walks the halls and checks all the patients. I felt like I was part of the family of Temple City Healthcare. The Staff like I mentioned above made me feel like I was part of their family. I would like to recognize the following personal: Karla charge nurse Judy Rn Stephanie Juan charge nurse Rosario Rose Guadalupe Guadalupe Brenda Pam Chris Robert Cara Stephanie charge nurse Carol Leigha Sandy Tiffany charge nurse Dianna Alice Trasinna Marci you did a fantastic job Dave I probably left some personal out and I am truly sorry but you made a difference for me in my recovery. I personally wish to recognize the personal in the Rehabilitation Department: Shea Brandon Ralph Jacob They performed a miracle in my rehabilitation from a person who was unable to walk to my current status of walking with a walker. Thank you for putting up with me‼ Rich S

My name is Mark H. and recently I spent about 3 weeks at Temple City Health Care recovering from…read moresurgery and I'd like to share my experience while staying here. I can speak from experience due to the fact that I have had many major surgeries and had to go thru rehabilitation a number of times. I arrived here from Keck Hospital & had no idea what to expect. The staff whether, an RN, LVN, CNA, etc.... showed a sincere desire to help and I was very relieved because I had no Idea what to expect. Even in the most challenging conditions, the staff always conducted themselves with professionalism and a sincere desire to help their residents. I enjoyed 3 meals a day and I can name many places where the food wasn't half as good, hats off to the cooks & kitchen staff--Bravo!! My stay there was pleasant & helpful in terms of healing, the rehab team did their best to see that I progressed from day to day and I'm very grateful for their help. If you are searching for a place like this, i would strongly consider Temple City Convalescent. I would like to thank some of the staff that I believe did an outstanding job during my stay there. Special ThanksTo: Gellyn Sarnicula, Julian Fuentes(CNA), Rubing Wang AKA "JoJo," Judy Xu(RN), Juan Arciga(LVN), Thea Adlao(LVN), Jaime Blas(RNA/CNA), Madel Locsin, Kara Fernandez(front desk), Sandy(TX), Juneting Chia, Elva Perez, Klarissa Morales and Maria Diaz. All of you earned my respect and admiration for a job Well Done! May God Bless All of You and Your Families.

Carry Care Medical Transport has had a great experience working with Jaimy (Social Worker) at…read moreMayflower. Very responsive, organized, and easy to coordinate with. We appreciate the support.

I'm so blessed to have my 94 year old mom residing here. It was the most difficult decision to…read moreplace her in an assisted living facility. Mom resided with my family for over two decades. As her dementia and alzheiner's has progressively worsened and needed 24/7 care. I had a meeting with her physician who recommended and assisted getting mom placed here. It's been over three months since she began residing with Mayflower. I'm estatic with the care, procedures, documentation and treatment she receives from the entire staff. In addition, the cleanliness of the facility is outstanding. Visiting hours for guests are flexible with appointments made within a few days notice and family is allowed to take her out for the day outings - with approval of their physician. I just had a 3 month review with her social worker and she informed me that mom saw a dentist, optometrist in addition, to receiving a flu & covid booster shot. The facility also has activities like game activities, physical therapy, dancing and even threw a Halloween costume luncheon - which mom couldn't stop raving about. If you're considering care of a loved one - I would highly recommend Mayflower Care Center.

I want to take the time to acknowledge specifically the PT team and the nurse Erica to recognize…read moretheir care in excellence! My father is not mobile or able to speak, making it especially challenging for staff to identify his needs. Nonetheless, I witnessed Erica take the time to address every need till he was comfortable. One can only imagine how difficult it must be not to be able to communicate with my father while tending to his needs. The PT team works excellently with my father's rehab, and honestly, without their dedication to my father's mobility, he would not have the quality of life he has right now, which is eons more than what it was at the start. Erica, you have no idea how much relief it is for me to know that someone as kind and patient as you helped my dad! I truly hope your work does not go unnoticed. Because you are the poster child of what every nurse should strive to be like: compassionate, empathetic, kind, and patient! Thank you to Del Mar Convalescent!

I knew Del Mar was the SNF to go when I had to start considering it for my mom. She was going to be…read moretransferred there from Garfield Hospital and I needed to start getting things ready for the change. I got connected with Vivien immediately and she was able to answer my million questions on the spot and was really reassuring throughout the whole process (and more!). I quickly stopped by the facility for a tour with Ivy and felt really good about the decision. Facility was clean, brightly lit, and very well staffed. My mom was admitted mid June and the team took exceptional care of her. She has a long list of complicated issues, but Jie (Director of Nursing) reassured me she's had patients before with similar conditions. Everyone there is extremely kind and patient with her, making it really easy for her to trust them. They even treated my dad and I like one of their own and it just showed me how much they care. They were quick to identify issues and would always call me when they felt she needed to be sent into the hospital. I can't say enough great things about the care team, especially the ones that constantly have my mom - Ping, Aydee, Selina, TB, Mayra. There are SO many others here that have contributed to her care and we're all so thankful for them.

Kind attentive care, clean caring people. If the patient is willing to participate in their…read morerecovery the chances are good they will. Can get a little noisy there, but overall very wonderful care.

Honestly think this facility would be best for Mexican Americans. Some nurses good, but many were…read morenot. Some nurses are so heartless, they made fun of me when my relative died, and failed to call me, robbing me of being with them at the end of their life, even though I was close by. They threw all their belongings in garbage bags in the few days before I could get there, even though I asked them to let me pack up, after being there for years. They broke their brand new radio too, when it worked just a few days earlier. So uncaring, they refused to even leave the radio on for them, blind, crippled, and mute. KEEP YOUR FAMILY AT HOME IF AT ALL POSSIBLE! ALL 7 FACILITIES I TRIED DISAPPOINTED ME TERRIBLY. AND DO NOT HESITATE TO TALK TO THE DON, ADMINISTRATOR, OR THE AUTHORITIES IF YOU SEE MISTREATMENT.

My family member never wanted to be in a nursing facility. We were not able to provide the around…read morethe clock care she needed at home and decided to give Pine Healthcare a chance after our first tour. Mandy and staff were welcoming and cheerful every time we visited, which was everyday for almost 3 years. The facility was always clean and fresh. My family member participated in all their daily activities with Brenda and Wendy. She was reluctant and shy at first but they became people she looked forward to seeing everyday. They became her family. They watched movies, painted nails, did crafts, exercised, played games, and cooked together. Her bedsheets were changed daily and her room was cleaned and disinfected daily as well. The cleaning staff is amazing. They were always happy to do their job. Nurses and health staff came in to see her frequently...oftentimes just to say hello and check-in. The nurses communicated with our family on a regular basis. They would check in to see us when we visited and always reminded us to feel free to reach out for anything we needed. We also got phone calls to inform us of any changes that were to come up. The staff at Pine Grove Healthcare changed my entire family's view on nursing facilities. They made our family member feel at home. Thank you Pine. We are forever grateful.

Pine is a small, clean facility that treats their patients with a personal delicate touch. It…read moredoesn't have the disconnected, worn down feel that many nursing facilities have. It feels more like a community then it does a long/short term care facility. We were consistently able to get updates from the staff as they were easily accessible & there was always open communication. They always included us in the plan of care. My aunt & majority of the family was fearful and reluctant to have her in a nursing facility initially. Pine became her home until she passed. Both she and we appreciate the kindness, nurturing embrace, and patience of the staff that accommodated her personality. She stopped asking to come home after she adjusted because they took such wonderful care of her. She was terrified of losing her bed ! Mandy was our lifeline throughout this roller coaster battling with health issues and always made sure my aunt was taken care of. We were reassured knowing she was under the care of staff at Pine & are forever grateful. They really changed my aunt's life & gave us peace as a family. Thank you Mandy- we could not have given my aunt the best years of her life at the end of her life nor allowed her to lay to rest in a dignified way had it not been for you. Pine was my aunt's home & the place that held our last memories of her.

Superb Care and Quality, the Nurses and staff are friendly and caring. The therapies provided…read moresupport rehabilitation and help with moral support. Staff is on top of patients and their Families needs. Would recommend this rehab facility to anyone looking for a quality of care. The nurses and staff go above and beyond to facilitate the process of healing as a whole.

This complaint is in regard to the way certain staff treats employees. I've been there on numerous…read moreoccasions and there is one person in particular, I believe her name is Zuly. She and other colleagues stand around and gossip amongst one another, other times she is talking with an attitude or rude tone when redirecting Housekeeping. I see the look on their face after the confrontation is over. Sometimes she'll make them clean the rooms and other areas over and over even though it's been done to the point it's considered hazing. It's sad to witness and it's creating a hostile working environment, unprofessional conduct and disruptive behavior. This is a place of healing and hope. The last thing we need is for our loved ones to be around this type of conflict. The Administrator needs to step in and actually make the change. If not I will report the recordings I have and send them over to the board of Nursing.