Clean, care quality is great. Physical therapy room is spacious and has other equipment. Office…read moreexperience is great and someone gets back to at a reasonable time.

My family was so incredibly happy with how my mom was taken care of at Villa Gardens. The nurses,…read moreaids, physical and occupational therapists and staff were so friendly and took such great care of my mom. My mom developed wonderful relationships with many of the people there who took care of her. She also loved that you could eat meals in the independent living restaurant and did that quite often.

Letter I sent to the Manager:…read more I wish to express my sincere gratitude for all the generous assistance Aurora has provided me in taking care of my brother Joey. I can't tell you how truly difficult it has been to live 3000 miles away from my brother and be responsible for getting him the care he needs. My brother and I have no family left near by who can help us and so my brother depends solely on me for help and support. I have been coming out to visit my brother twice a year since he has taken residency with Brighton. Unfortunately, last year was the first year I was unable to visit my brother and it was a bit stressful for me not to see him. What gave me peace is knowing he is in good hands there with your staff. Aurora (social Counselor) and her staff have been a huge support in making my brother feel at home. In addition, to helping me provide my brother a wonderful birthday every year and wonderful care, they have always taken time out to do the small extra things that help me greatly. Aurora and the staff do things such as search for my brother when I attempt to call his cell phone and I am unable to reach him. I start to stress and worry about where he is or what he is doing. In order to put my mind at ease Aurora and her staff take time to reach back to me and let me know where he is and how he is doing. Aurora and her staff have always made me feel welcome when I phone and allow me to ask questions regarding anything pertaining to my brother and questions regarding your facility. I just wanted to reach out to let everyone know that Aurora and her entire staff does a wonderful job and I can't thank all of them enough for everything they do. They go above and beyond for me and my brother. I truly appreciate every one of them. Thank you for taking the time out of your day to read this. I hope this feed back helps you better decide about placing your family here. With Respect Deanna Costa

My 91 year old grandmother was here for approximately 2 and a half weeks starting in February 2025,…read moredue to getting sick from the fires. I was at the facility DAILY, from 2 to 5 times a day. I would stay hours at a time as well. My observations and experience: ~staff is overwhelmed and have too high of nurse to patient ratio ~staff gets rotated to different rooms on different days, which makes it confusing for the clients having new nurses every day. My grandmother doesn't speak English, so I had to keep reteaching the new nurses for the day her needs and how she communicates what she needs. ~when staff morale is low (often), they are less consistent and persistent with quality care ~there was a mixup in the kitchen for two days, so my grandmother began receiving mushy food instead of solid food. She had no food restrictions. And she kept asking for snacks and food since she'd still be hungry until I realized the mushy food wasn't the normal meals. ~for the clients who need to be fed by a nurse (like my grandmother's roommate), the nurses don't feed them until all the food has been passed out and sometimes after doing other errands. By then, the food is cold, the client's have been waiting for such a long time while the food has been sitting open in front of them, unable to feed themselves. It is heartbreaking. I helped my grandmother's roommate multiple times with at least putting a straw in her juice to drink until a nurse comes to feed her, because she didn't have the mobility to even do that. *Nurses, I would like to remind you to please put yourselves in the patients shoes. I know it's hard considering your job and doing this daily. But think about what a personal and vulnerable thing it is to be fed by a stranger because you can't do it yourself (when you used to be able to). Please be patient, smile, and have compassion when feeding them. Sometimes this is the most attention and only visitor they had all day. ~some staff are friendly, nice, and want to help. But they are overwhelmed and spread thin ~it appears they have it scheduled 3 x a day to check and change the diapers of the clients (morning, afternoon, after dinner). If the client does not ask to be changed outside of these scheduled, they will not check and change the clients. Some patients don't realize they have urinated and therefore aren't able to inform the nurse to get changed, like my grandmother. I have walked into the room and there's a strong odor. Which results in UTIs, rashes, redness, etc. I had to advocate for my grandmother to be changed multiple times every day while I was there, and they usually came 20 to 45 minutes after my request to change her, with reminders. *Brighton needs to schedule in more diaper checks. I can hear and sympathize for you nurses: we don't have time and are bombarded with other tasks. I hear you. This is directed to BRIGHTON, not the nurses: BRIGHTON, SUPPORT YOUR NURSES AND PATIENTS WITH QUALITY CARE. HIGHER MORE NURSES AND DECREASE PATIENT TO STAFF RATIO. *Bring wipes for the nurses to help clean your loved one ~I requested a wheelchair since my grandmother wanted to go to the actual bathroom. IT SHOULD NOT BE DIFFICULT IN A NURSING FACILITY TO FIND A WHEELCHAIR. This was something that absolutely infuriated me. We waited for 30 minutes, as I asked for updates multiple times from nurses. They came back withOUT a wheelchair saying they can't find one/don't have one available. I became stern and assertive. A nurse brought a wheelchair 10 minutes later. ADVOCATE for your family members. ~Upon arrival, the EMT assertively told the staff to change and put clean sheets on my grandmother's bed before transferring her into the bed. Even thereafter, sometimes they brought dirty pillow covers and sheets. I would tell them it was dirty and to bring clean ones. Families looking for a nursing home for their loved one, reading my review may feel disheartening. Unfortunately, most nursing facilities are like this and even worse. I've seen worse. Which is why we went with Brighton. No matter which nursing facility you take your loved one (and if you're looking at facilities as this, I assume there is a limited budget and therefore you can't afford these lavish expensive nursing homes), please keep this in mind: No matter which nursing facility you pick, your loved one will need a visitor who will advocate for them daily. There are a number of staff members at Brighton that were warm, patient, and helpful with my grandmother, even when they weren't assigned to my grandmother that day. When these staff members were working that day, especially overnight, I would leave Brighton feeling comfortable that my grandmother is going to be cared for. In my experience, this is a very hard feeling to have regarding a nursing home. So any time I felt it, I was deeply grateful. I am grateful to these nurses who put in the effort, patience, and warmth towards me and my grandmother. Thank you from the bottom of my heart.

My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

My 88 year old mom has been residing at Bellefountaine Healthcare Center, since March, 2025. Today…read moreis March 12, 2026, she is on her second day of hospice care. We are at the end of her life and I wanted to publicly express my deepest gratitude to administration, management and medical staff. I visited my mom five days a week since she arrived, it became a second home. All I experienced is care and concern with everyone I interacted with. Nothing but kindness. If you are considering this facility but have doubt, feel free to reach out to me.

Very caring and attentive to the needs of patients. Also someone is always cleaning throughout the…read morefacility which makes you feel good that they are paying attention to cleanliness as well as the care of the patients.

The very Worst experience on my Life. I had major Back surgery ; lower disc's spinal fusion. I…read morelive alone and needed some help. Got there Monday PM and I brought a Bag of my medication from My Dr. At Huntington Hospital. I'm 56 yrs old & very AWARE of the lack of assistance & staff was very rede & I wasn't taking the BS!!! They Lost my bag of :antibiotics, a new muscle relaxer, & hydrocodone pain meds. I only lasted 4& half days. I Was refused a shower!!! Had only 2 showers while there. The Friday that I checked out I demanded my bag of new medicine & it took several Staff members an hour & half to finally locate the meds before I was discharged. I reported numerous Issues to the Nursing director while I was there (wheeled myself thru hall). Also Alerted the Administrators. I Was so happy to leave. .

Great place. Highly recommend for anyone looking for a loved one…read more Such a clean and updated building with excellent caring staff.

They deleted my comment... this place is horrible and they are what nightmares are made of. I want…read morepeople to know it was more important for the staff to take pictures for dodger day then take care of their patients. My mom fell and had a black eye and ended up with a fractured nose there and they didn't seem to care. They didn't bother to even call 911. We had to call 911. That's a fact.The staff is not even mediocre and it smells there. If you don't like your family member or friend send them there. All physicians in the Pasadena area know this place is horrible and it's really sad. Most people that get sent here aren't from the area so they don't know. It's in sketchy part of town.They deleted my comment because they don't want to look bad. People you need to know what goes on here. There's other places that are so much better. I'm letting people know what terrible place this is. I will be checking and will keep writing this review, they are trying to hoodwink people. I get nothing out of this, just want to help out other people so they don't suffer the way my mom did. Putting one star to tell others of this terrible place

My sister moved in about 10 months ago. The place has 99 beds and is like a circus. Very…read morebusy/hectic place, also noisy. The care seems "ok" but whenever I ask someone anything, no one knows anything; very frustrating! Also, they often don't answer the phone, or I get put on hold and no one answer

The Californian is super clean and the staff is bright, cheerful and very attentive. All of the…read moreservices are provided with a smile and a great attitude and, food is very good. Maybe not quite Beverly Hills gourmet, but far beyond what I expected. You will be surprised.

My mother was admitted a little over a week ago, and when I arrived today she said that there was…read morea problem with her tablet. When I turned it on the main screen said 'Enter your factory reset pin.' When I took it to front office they said that all they could do was investigate to find out who did it. I don't care who did it because no one will admit to it so what is the use in that? I want to know how they are going to correct it and make it right. As for having to put a star on this place is not a true answer. They shouldn't get any stars.

I've had the opportunity to visit Camellia Gardens Care Center on multiple occasions, both as a…read morevisitor and while bringing nursing students to the facility for their clinical experiences. From both perspectives, my overall experience with the facility has been very positive. One of the things I appreciate most is the welcoming and professional environment. The staff members I have encountered have been courteous, approachable, and willing to assist when needed. When bringing students for clinicals, it makes such a difference to be in an environment where they can observe how a healthcare team works together and gain meaningful exposure to caring for residents in a long-term care setting. As someone involved in nursing education, I also appreciate facilities that provide students with opportunities to see the realities of patient-centered care outside of the classroom. Clinical experiences are an important part of developing confidence, communication skills, professionalism, and compassion, and I'm grateful that my students have been able to have that experience at Camellia Gardens. During my visits, I've also appreciated seeing the interactions between staff, residents, students, and visitors. Caring for residents in a skilled nursing or long-term care environment requires patience, teamwork, and dedication, and I have a lot of respect for the people who do this work every day. Overall, my experiences with Camellia Gardens Care Center have been positive, and I appreciate the facility for welcoming both visitors and nursing students. I'm especially thankful for the opportunity it provides future nurses to learn in a real clinical environment while interacting with residents and healthcare professionals. I would definitely recommend Camellia Gardens based on my experiences there.

As a daughter, one of the hardest things is having to trust someone else to care for your mom,…read moreespecially when she is living with dementia and Alzheimer's. It brings a lot of worry and emotional pain, but I am truly grateful for the care my mom has received at Camelia Gardens Care Center. I want to give a very special thank you to Olga, Betty, Gilda, Marlon, and Eli. These CNAs have shown my mom so much kindness, patience, compassion, and respect. The way they care for her, speak to her, and make sure she is comfortable means more to me than I can put into words. There are days when I worry about my mom and wish I could be there every moment to take care of her myself. Knowing that there are people at Camelia Gardens who treat her with kindness and care helps give me peace of mind. I know caring for someone with dementia and Alzheimer's is not easy. It takes patience, understanding, and a truly caring heart. I appreciate these CNAs for the work they do, not only for my mom but for all the residents they care for. Olga, Betty, Gilda, Marlon, and Eli thank you from the bottom of my heart. Your kindness and dedication do not go unnoticed. You have made a difficult journey a little easier for me and my family, and I will always be grateful for that. Thank you to the entire team at Camelia Gardens Care Center for caring for my mom and treating her with dignity, compassion, and respect. With a grateful heart, A very thankful daughter

This Facility really is like it's name. It's truly a GEM!…read moreThe Staff the minute you walk in is Professional and always a Fabulous Attitude. The care and attention they provide to their patients is as if they were their own Family.

Horrible! That's gem.in one word. They almost killed me 2 times because of their negligence. They…read moregave me a dirty oxygen mask that didn't work. The nurses took a very long time to answer calls for help. When I finally got a nurse so.e would say what do you want? They feed food that is not very nutritious and the whole place is dirty

Poor conditions and policies for the patients, bad food, indifferent social workers and no outings…read morefor the patients that are quiet and responsible. The staff is very unfriendly and rude, unhelpful.

Avoid this place,I would not recommend this facility for your loved ones. Administration is…read morehorrible with zero communication skills courtesy and professionalism. CNAs are on their phones all the time during works hours . Food is horrible. I wouldn't bring my loved ones here, if you want know about facility rating check on Medicare.gov website this facility got one star based on Medicare's stsndard.