I had high hopes for this company to do my business and personal tax. I was told it could be done and would cost $2000 flat for both and filed for me. They were very involved at the beginning with all kinds of sales type engagement, which I was hesitant about but after some searching, they seemed to be above board. I was quickly asked to pay a large deposit and sign documents, all standard stuff. After the initial flurry of engagement I felt like I didn't matter the same as before. That was just a gut feeling, that now I wish I had listened closer to. I did feel that work was getting done and there were updates and follow-ups that felt like things were going in the right direction. After a few months my accountant informed me that all was done and that I owed $$$ for my personal and $$$ for my business and to pay CRA as soon as I could as the deadline was approaching. Well I had a few questions on how best to pay and got no response. I didn't think anything of it as the last email stated they were going to file for me within a week and that if I had any further questions or concerns I could get in touch. Well I admit I took my time to figure out my payment and learned on my own how to proceed in the payment. I could go directly to CRA and have it withdrawn from my business account. When I finally went to the CRA website ( weeks after the deadline) I realized nothing was filed for my personal or business?!? So here I am and there is no one answering the phone on a Tuesday afternoon and no email reply as of yet. I have no idea what is going on and will report back if any progress is made. As of now I absolutely DO NOT RECOMMEND!! read more