I had a long layover and decided to check out the city instead of waiting at the airport. However,…read moreI was carrying my laptop and I did not want to bring it along while I toured the city. I read about the Drop & Go service online but wanted to ask the tourist information centre across from the Amsterdam Centraal Station to see my options. The tourist information centre said it's either the locker from the train station or the Drop & Go location, which is conveniently located just across the canal behind the tourist information centre, to the left of the church. The entrance can be hard to find because it's a basement location but they do have ramps for luggage to wheel down.
The staff was super friendly. When I arrived, the girl staff let me take my time to transfer stuff from my backpack to the laptop bag before storing it for 5 euros. She also gave suggestions on what to visit based on my situation. When I returned 3 hours later, the girl was now accompanied by a guy staff. He heard that I'm heading to the airport and offered to check the flight information from Schiphol airport's website for me and print the boarding pass proactively without me asking for this service. It was his initiative which allowed me to find out that my gate was changed and which departure area would be closest to my gate. That alleviates my stress so I don't have to worry about finding departure information once I arrive at the airport.
I would absolutely recommend this service to other tourists and I would personally use this service again if I need to store items for short term in Amsterdam.