I contacted Michelle to help with a notary service since I am out of the area and needed a contract…read moresigned. Michelle was extremely responsive in answering our needs as she was able to provide same day service! I would highly recommend Michelle for any of your notary services and will continue to use her in the future!! A true pleasure to work with and knows the importance of providing professional customer service.

Refused to complete job and refused to refund when work was not complete. Please avoid hiring…read moreMichellez

Larry is greatly helpful and responsible to people who need help from him, he helped me reverify my…read morework authorization and made sure every section was filled out correctly along the way, and it ended up working just fine! I would highly recommend Larry to anyone who needs the notarization from him!!!

Larry figured out what needed to be done. Once I contacted him, he was quick to respond and get the…read moreball rolling. He notarized my document, filled out the proper form correctly to send to Indianapolis for an apostille. He charged next to nothing compared to other people I saw on line. The paperwork came back as predicted within a week. On top of all of this, it was very fun conversing with Larry. I will use his services again in the future

Honestly if there is one company that needs to go out of business it's the dang UPS company I had…read moreto packages say delivered at front door I go and check and NOTHING I track the package and I get this gem of a picture and like wtf at least Amazon takes the picture of the deck or door before knocking and even then I got rip off by my neighbor because of that but at least I knew who to go after then I don't know what to do I guess just lose out because they make you jump through hoops even though I am the one with the tracking number what's the point of having that if that number isn't what you have to verify when you get the bloody package oh yeah let's just give a bunch of loops with a pen that totally means that was the one who ordered it yep looks legit to me I would honestly rather deal with the USPS instead of UPS they are a joke but even then at this point I wouldn't be surprised to find out if they were all owned by the same person this is all a joke. If I could I would leave NO Stars!

I've never been to a UPS Store before, and the staff at this store were so patient, kind, helpful…read moreand courteous when it came to assisting me with sending out a package to my loved one. Besides shipping and receiving packages, The UPS Store also offers private mailboxes, printing services, shredding services, as well as sell office supplies. They can also assist customers with creating and printing out things like business cards, posters, and banners!

Maya was the best! I needed a local mobile notary to meet me at my Aunt's nursing home to have…read moredocuments notarized. Maya agreed to meet me the next day. She was available to meet early and called to confirm if it was ok. I agreed and then she called when she arrived. The whole process took about 10 minutes. I was able to pay her with a debit card which was very convenient. I would highly recommend her if you need a mobile notary.

From the owner: Welcome!! I'm Maya, your local mobile notary public. I'm…read morehere to assist you with all your notarial signings. Maya's Mobile Notary Service comes to you, any choice of location. (hospitals, coffee shops, nursing homes, assisted living home, jails, detention centers, courts). We help with Power of Attorneys, Property Deeds, Wills etc....

Dropped off a package to the Highland UPS on Monday 5/5/25, and the Store Manger was very helpful,…read morepatient, and sweet, she waited for me to find something and even made small talk while I searched without feeling rushed, she even helped me with the wifi when my phone was moving slowly. I truly appreciate customer service like hers!

I would NEVER step foot in this store again and I have been to this location many times before. I…read morewent in to return a package I received from Amazon because the item of clothing didn't fit. I have only once returned something from Amazon, but it was at Whole Foods as my experience there was the complete opposite. I am a senior citizen as I do not have the experience with returning items from online using my cell phone that others may have. It was a no wait situation for me as I was lucky enough to arrive at the right time so I thought. This young man motioned for me to come forward which I did. I told him what I needed to accomplish. Opened Amazon on my phone and still couldn't manage to find what I was trying to do. He saw I was in need of help, politely asked for his help but refused to offer any real assistance. Basically ignoring my pleas for help. He spoke softly and I couldn't hear nor understand what he wanted me to do. He then tells me to "Stop playing me". I couldn't believe what I heard. I raised my voice and basically reminded him I'm the customer and needed his help. Then he went over to the copy machine, I needed two health insurance cards copied. Feeling bad I scolded him for his poor customer service, I gently touched his left shoulder and he snaps at me, "Don't touch me!" Sorry I am old school but I meant no harm. I was making him uncomfortable, he claimed. This guy is not ready for prime time nor stable enough to deal with the public. He couldn't even use the copy machine correctly the first time. Ironically, I then went to the Dollar Tree and held the door open for a Black gentleman as he was exiting the store. In gratitude, the man placed his hand on my left shoulder as a gesture of kindness for holding the door open for him. The contrast between the older and new generation is quite telling. I will NEVER IN MY LIFE go into that UPS store EVER AGAIN. I will not be insulted, nor will my dignity be challenged. NEVER AGAIN!

Terrible customer service from Jennifer at the UPS location in Munster, Indiana. She was rude,…read moredismissive, and completely unhelpful. Her attitude made a simple interaction unnecessarily frustrating. She also stated that she works at the Highland location, which is concerning if this behavior carries over there as well. One of the worst UPS experiences I've had. NO STARS . And she took pride in being unprofessional and thanked me for telling her that her attitude was unprofessional and unnecessary clearly she need to be retrained for quality and I must say (never )have I experienced this at this location...

Ups store at 609 ridge is horrible young there was rude i was told that i could have a package…read moredelivered to this location and pay a $8 fee, only to be told later that I was miss informed and I had to be a P.O Box holder to get packages delivered to this location now do to this information I could not get my package