This is my pulmonologists. The best around. He knows his stuff. He is friendly and accurate. Some…read moreof the girls in the staff are pleasant. Some billing girls are nasty. One even hung up on me. I explained everything to her and it went in one ear and out the other as she got louder. I give my insurance info as soon as I arrive but she is in another office, says not attached to my file. Hey, whose fault is that? Anyway, I adore Dr. Wynkoop and see him once a year.

hard to speak with a person only recordings to leave a message,great doctors, but to reach someone…read moreis a nightmare

I'm writing to express my utmost disappointment with this dr office! My daughter canceled an…read moreappointment, and when I called to make a new one, they claimed she never canceled. This is a blatant lie, and I'm upset. They told me she is now banned from going there? This is completely unreasonable!! Most offices would just charge you a no show fee. This office doesn't have bad reviews for no reason. Some of the doctors there have a terrible attitude in addition to their rude office staff. I would not recommend dealing with this office.

I called to reschedule an appointment only to find that they did not take my insurance so just…read moredecided to cancel the appointment with no phone call - nothing. This is a loser practice and I advise you to go elsewhere. It's too bad because I know the doctors are pretty good. I'm going to find another pulmonologist that has office staff who care about their patients !!!

Doctor and clinical staff are awesome but administrative staff is horrendous. Long wait times,…read more rarely a staff person to speak with which results in exchanging messages with systems. Regretfully, it's not worth staying attached to this practice.

Vincent P. I needed clearance for a surgical procedure the…read morenext day and Roseann, the office manager, managed to squeeze me in immediately. Went above and beyond. My thanks to the entire staff for working with me.

Today I had an appt for 4pm. I got a text that said 3:45 pm appt right underneath the 4pm text…read moreconfirmation. Not a big deal. Then I got a call at 1:30pm from a woman saying that since I have not been there for a while that I had to come in at 3:15 because I am considered a new patient. I said ok (good thing I had off). She then said with an attitude "so can you do that or no?". I was taken aback but replied yes. she said ok and ended the call. When I got there, the receptionist looked at me and said hi and asked my name. I gave it to her and she rudely cut me off and said "give me a minute" and disappeared. When she finally came back, she asked me for my ID and insurance information. All this time she had an attitude. I gave her my info and she told me I have a $15 co pay. I explained that I have hit my out-of-pocket maximum. She then huffed and picked up the phone and called someone. She started to tell the person on the other line that "this patient THINKS she doesn't have to pay a co-pay because she hit her out of pocket maximum". I showed her my phone from the Horizon app showing that I did indeed hit the OOP Max. She then rolled her eyes at me and then explained to the person on the phone that I was trying to show her my phone. I then said to her "you don't need to have such an attitude" She looked at me and said "I don't have an attitude". I then said "but you do". She then proceeded to tell the person on the other end of the phone that I said she has an attitude. She said I still need to pay the copay. At this point, it became principle. She was so rude. I asked to speak to whomever she was talking to. She rolled her eyes AGAIN and said she was coming out as she hung up the phone. I sat and waited. A women came out and proceeded to show me what looked like my OUT OF NETWORK deductible. I showed her my phone and told her I hit my Out-of-pocket max. She looked at my phone and said "well this is policy. " I said "are you in network with my insurance?" she said yes. I said "the information you are holding is wrong. Please call the insurance company. I can even show you EOBs that show I have no copay with other doctors' offices as well". She said, "because you're a new patient, you have to pay the copay". I told her I am not a new patient, I just haven't been there for a while. She said that then I was a new patient and had to pay the copay, its policy. At this point it was much more than the $15.00 copay. They do not like it when you know anything about your own insurance plan then they do. I do this for a living. I really like Dr. Shah, but this office staff is always rude. The reason I wasn't there for a while is because they canceled the last 3 appointments I had made. At this point, I handed her the clipboard with the documents they wanted me to fill out and said have a good day. I will not be going back. I looked online to see that this is a common complaint with this office. I don't understand why doctors put up with rude staff members like this. (not talking about the billing woman-although a simple phone call would have fixed this). I went to another doctor this morning who had zero issues taking my word for it that I hit the OOP Max for the year. Chasing these $15 copays from these offices is a pain in the butt. I know my plan. Regardless, the attitude of the woman in front is completely rude, condescending, and completely unprofessional.

Dr Cartnick has been my Dr since he started at Neptune adult medicine with his wonderful…read morecompassionate medical assistant Rebecca. Once he opened an office close to me in Manasquan my husband and I had moved to Brick, just minutes away. We respected and loved Dr Cartnick for his brilliant, compassionate care. BUT BEWARE..he has a raging nasty Pitt bull running the office now who is a psycho. It pains me to leave such a dedicated caring Doctor I felt cared for me like family. I can no longer be treated at 70yrs old with office manager Corey lies and yells at me. She is a disgrace to Dr Cartnick's perfect care and all office managers that do care. I wanted to give 1 star but don't want to hurt Dr. Cartnick excellent reputation. Goodbye Dr Cartnick. You will be hard to replace and so fondly missed all because of Corey the witch.

Dr. Cartnick is smart, caring and kind! His front desk is very efficient. I always feel welcomed…read moreand relaxed. Doc knows his stuff!!

Couldn't find the location even with GPS on route 70. Building had no signage. Called to clarify…read more Arrived and receptionist had a huge attitude. Stated your late. Stated I called. Mean receptionist. Not a fan. Terrible.

From the owner: Board Certified Pulmonary Medicine, Critical Care, Sleep Medicine,…read more Asthma Interstitial Lung Diseases COPD Emphysema Sleep Apnea Pulmonary Hypertension Chronic Cough Lung Cancer Pulmonary Nodules Pulmonary Infectious Diseases Pulmonary Function Test Pulmonary Rehabilitation Bronchoscopy Smoking Cessation

Great doctor- attentive to detail and patient focused. Good follow up and cares about his patient.read more

From the owner: Board Certified Pulmonary Medicine, Critical Care…read more Asthma Interstitial Lung Diseases COPD Emphysema Sleep Apnea Pulmonary Hypertension Chronic Cough Lung Cancer Pulmonary Nodules Pulmonary Infectious Diseases Pulmonary Function Test Pulmonary Rehabilitation Bronchoscopy Smoking Cessation

Doctor Alison Sunghee Kole, MD, MPH, FCCP has a Excellent Practice located at the Summit Medical…read moreGroup Building. She has an office here in Florham Park and another office in Berkeley Heights, N.J. at 1 Diamond Hill Road - Bensley Pavilion. Dr. Kole specializes in Sleep Medicine, Pulmonary Diseases, and Critical Care Medicine. She is affiliated with Morristown Medical Center and Overlook Medical Center. I've Never met a more Pleasant Doctor in my life who is incredibly caring and compassionate. Extremely wonderful Practice that she operates and I can tell you first hand it's an absolute pleasure to know her. Plus she plays the Guitar so that makes her a pretty cool Doctor. Dr. Kole's Office Staff is equally Pleasant here and they are also very thorough, friendly individuals.

Great doctor. Very knowledgeable and takes time to explain everything to you went to see her after…read morea bout w covid and would recommend

Has retained office/clerical staff so well.. the first faces you see - they're consistent, poised…read moreno matter the office traffic & professional. This office does not retain medical assistants often, it's expected as they're usually aspiring students. You'll see a decent amount of new faces through the year - they're generally quiet yet friendly, and professional - like the clerical staff. The physician I was seeing here I consented to release, and fired from my care team for a plethora of reasons.

The answering service they went to is horrible. I liked it 100% better when I could speak to…read moresomeone in the office. Been trying for 2 days now and have been on hold more than I'd like to admit. I need medical clearance from Dr. Halari for an up coming surgery in the 24th of August and I'm striking out so far