My experience with ultimate cleaning pros was amazing professional timely and when I tell you he…read moredone an amazing job I would recommend anyone to use ultimate cleaning pros and at a reasonable price highly recommend

Hands down the best carpet cleaning service in Louisville!!! We have used them for several years…read moreand I have never been disappointed. Always friendly, professional and prompt!!! My carpets have always looked brand new when he is finished!! The high traffic areas and tough stains are always gone. ACP comes highly recommended from my family and friends!!! They treat you right and get you scheduled very quickly!!!

They wanted to clean the rug in place. It has no padding and I have hardwood floors. They said that…read morethey could still do it. I was told it was $50 more to take it in to your shop. Luckily they do good employees. The employees took it to my basement and cleaned it. They told me I could put it back in 24 hours. I lifted the rug and the floor was moist. I think it was moist enough that it could have damaged my wood floors. I have tried twice to call them today and get an answering machine. If you have padding I think they're fine. I flipped the 11'x8' rug over to finish drying for day two. I'm glad I had a basement to clean it in and the carried it down to clean it. Your call.

We had 7 Pillars re-stretch a relatively new carpet. They gave us an estimate and stuck to it. The…read moreguys were friendly and knew what they were doing. They were fast and cleaned up afterwards. I recommend them.

Wayne came to my house to re-install some carpet that I had taken up due to a water leak, and to…read morestretch a large family room carpet. Wayne also installed some transisions where carpet adjoined tile floors. He did excellent work and it could not have gone better. When I told him why I had to take carpet up due to a big HVAC condensate leak, he said he would think about it while he was working on the carpet. At the end of his visit, he told me exactly why I had a recurring leak, and how to fix it. He was exactly right. 4 years of HVAC experts and about a thousand dollars in equipment did not fix it, but Wayne did!

I found Wayne on here and he was able to come same day to fix the carpet in my rental property. I…read morehad to have it done fast because the sec8 inspector was coming out and I didn't want to lose another month's rent. He was not crazy with the price like the other company I texted pictures to... Very affordable and did an excellent job.

Garry is very professional, reasonably priced, quality conscious, and respectful of the home and…read morefurnishings.

Garry was quick to respond to my questions, scheduling the carpet cleaning and keeping in touch on…read morehis arrival time. He is polite and professional. Last but not least - our carpet looks great! We plan to use Garry again.

Hired CleandUp to do a move out clean for my 1800 square foot 3BR 2BA apartment, and I cannot be…read morehappier! Dante and his team were so, so thorough that they made it look like we'd never even stepped foot in the unit. (That's a tall order - I have two teenaged boys, and we lived there three years!) I really enjoyed getting to know him and his wife - and their work was phenomenal. They even included carpet cleaning in the move-out job, which I did not expect. Loved that their prices and add-ons were clearly listed on the website - I knew what to expect and got more than I anticipated for the cost. As a VA employee, I also really appreciated that I was able to use a Veteran-owned business! We're so happy with their work that we plan to continue to use them monthly in our new home. Sincerely could not recommend them more highly. (Forgot to mention - we had tracked heights on door frames, and that was the only thing they left, because they were unsure whether or not I had taken pictures and didn't want me to lose that chance. Incredibly thoughtful :) )

Was impressed with promptness of their response although price was a little on high side. Dante…read morestayed in communication throughout the process, and he arrived with a very professional looking set of tools and supplies. He completed the apartment clean out and left it looking very nice for the next tenant. Only missed dusting one shelf on the clothes stand. Other than that, very thorough and would use him again. Thanks, Dante!

Hello, my cleaner Cathy was AMAZING. I appreciate her leaving Bingo to come clean my house. 4/5…read morestars haha. Nothing to do with Cathy though. Cathy was friendly and fast and very communicative about her process. I enjoyed having her around and helping with the move in clean. Please let her know if we use this service again we would 100% want her back. I ordered a same day deep clean and they scrambled to make it happen. Great service for a move in or move out!

Quality of the clean was not up to our standards. Didn't even seem like they mopped. We received a…read moredeep clean and it was astronomical for only a 2 bed 1 bath 1.2k sqft house

We are so grateful to Lance, AJ, Eric and Santos! We are moving out of state next week, and the…read moreteam set up an immediate appointment to install a new system when we didn't pass our radon test. They did an amazing job! We have 814 square feet of crawl space that had to be completely enclosed. It was a big job, but they finished in a day! Everything was covered and cleaned after. They were very friendly and very professional. 10/10 to Aqua Lock.

I am passing on my negative experience with Aqua Lock Mold Mitigation. Not ever having any…read moreexperience with doing Mold Mitigation I went into this naive. My anticipation was more based on the fear that is out their of having Mold. Our experience started with a major water leak because of repair in the street by the Louisville Water Co that caused the breakage of a upstairs toilet hose because of a hydraulic surge in the piping when they turned the water back on. The water was turned off within 20-30 minutes but water flowed from the 2nd floor all the way down to the basement. A remediation company was called in and started the removal of water soaked materials. When the insurance company was called it they approved the tear out of the materials that received damage from the water. The tear out exposed the existence of preexisting mild mold presence on studs and joists. We contacted Aqua Lock at the recommendation of a realtor. Got the quote inquired the process and the time it would take to accomplish the mitigation process. Because we were pressed for time I proceeded with Aqua Lock. My anticipation from the fear out there that they would arrive all suited up and with breathing devices. NOT!! Two guys showed up and all they had was two gallon containers and two spray bottles. Inquired about the not having any protection PPE they responded that they do it all the time and have not had any adverse effects from it. They proceeded with the mitigation and ALL they did was spray done all the areas with occasional wipe down. They finished with in an hour. The charge for this was $1956.00 I also got a Radon Mitigation quote from them and it was $1465 which would require much more time, materials and equipment than an hour of spraying. We had another company come in to do the Radon Mitigation that also did Mold Mitigation and discussed the situation with them and ask what they would of charged for the same service. They gave me a budget quote of less than $500. Sent an email to Aqua Lock about my surprise of the discrepancies and looking for justification for the cost. All they could give me was that they have a 10 year transferable warranty on their service. NO HINT of any compensation for their price. My recommendation is to shop around and ask a lot of questions first before proceeding with having the service done. All the people at Aqua Lock were friendly and good to work with just I feel that I got taken on the service. Hope this is helpful and saves you the disappointment and money we experienced with Agua Lock Mold Mitigation!!! We were disappointed with Aqua Lock not on the service but on the cost of $1956 for the hour service (basically only spraying down the infected areas) that it took to provide the Mold Mitigation. Then after finding out from another provider that they would of done it for less than $500. SHOP AROUND!!! We were naive and shame on us for letting this happen to us!! Called for justification of the price and basically all they could tell me for it that it comes with a ten year transferable warranty and others do not.

I paid them $55,000 to reroof part of our house. Ten minutes into the job they said I would have to…read morepay them another $10,000. The first big rain after they completed the job left us we 3 big leaks. They came out and said it would be another $10,000.even though they guaranteed the entire roof.now I've got the expense of an attorney.

If you are looking for a company to get the job done in a timely manner and take accountability for…read moretheir lack of communication, look elsewhere. The gutter and gutter board on the back of my home came loose and was hanging down. Called Bone Dry to get a quote. Cameron (who was awesome) came out on April 8th to assess the issue and give me a quote. I signed a contract that day. Weeks and weeks pass by and I don't hear anything from Bone Dry regarding a date where they plan to come out and get the job done. I get text messages on April 30th, May 14th, and May 28th saying they eager to begin working on my roof. June 15th rolls around and nothing has been done or communicated. The issue had become much worse , where my gutter and gutter board were now detached from my home and laying across my patio. I call their office and speak to someone who says she will have someone reach out to me by EOD. I hear nothing. I call back the following day and notify them that no one reached out to me as they said they would. The person I spoke to told me she was going to contact the main boss (who was on family vacation) to see if someone could reach out to me. I finally hear from someone and they scheduled a crew to come out on June 17th to get the work done. The crew did in fact show the morning of June 17th and got the job done. As soon as the job was complete, I began getting mass amounts of text messages and phone calls to make sure I pay the invoice. If only I received the same effort to get my roof fixed as I did to receive my payment... Not once I have received an apology, communication where they went wrong, nothing (expect constant hounding for payment).