This bank is truly your friendly neighborhood Bank! I mainly do most of my business through the…read moredrive-thru where Employees consistently greet you with a smile & provide friendly service. But recently, on separate visits, I have needed to do more business inside the bank-notary, safe deposit box, setting up new account, etc. Each & every time the same friendly greeting & helpful service has been provided. You can tell the employees have a great rapport with one another and they truly work as a team!

This bank is very friendly and helpful. They are the best bank I've ever banked at. If your looking…read morefor a bank you should give them a try.

Great customer service! Friendly and smiling. Quick service too. I recommend this branch over all…read morein Denton

Shey at the Flower Mound branch has been great help with my international wires on many occasions…read more She has been helpful with many issues. Great bank and great staff.

This is the worst bank I've ever experienced. There is NO customer service, they are incompetent…read moreand inattentive, and the manager at my nearest branch has no clue about either how to conduct banking business or how to respond to customers. I absolutely hate this bank.

I'm so happy with this bank everybody is friendly good customer service good peopleread more

Don't do business with First Convenience Bank. I have been a customer for a number of years and…read morewatched the quality of service, as well as their customer service decline to an unacceptable level. For your convenience, First Personal Bank is now blocking transactions to local merchants. That right, try ordering something from Jersey Mike's, Chipotle, or Wendy's and suddenly you are waiting on hold for 30 minutes waiting to verify transactions, some of them over a month old. I will be looking into closing my account on Monday. Not because of this incident, but because of a string of incidents. You shouldn't have to hold for a half hour just to order lunch for your family.