Wow! Exceptional Medical Service! I started going to the VA Medical Facility in Kearny Mesa in…read more January 2026. I have never received the kind of care anywhere else in San Diego. I have seen Dr. Madrilejo, PCP, Dr. Lelea, OB/GYN, Dr. Grossi, Breast Surgical Oncologist, Jojo, Dr. Grossi's nurse and Dr. Reid, Plastic Surgery and I give them each 5 stars. They all showed personal care and concern and provided solutions for my medical issues. All nurses and schedulers professional and kind. The building is clean and comfortable.

Absolutely abysmal support. Took my 80 year old neighbor…read morewho served in Korea into Lajolla VA to get his ID card (VIC) to used services on and off base. We told the woman at the front windows what we were there for. She asked how much he made per year and than explaine he doesnt get anything because he makes too much money.

I forgot to mention that there were two parking kiosks on the ground floor. One had an 'Out of…read moreOrder' sign taped over the credit card slot, and the other--the one supposedly working--had a sign that said, 'No Metal Cards.

The Lab folks Inexplicably sent me to knock on a busy Doctor's door to get him to change an order…read morethat did NOT need to be changed. Order was for panels to be done BY Feb 12. I showed up Jan 14. They told me "BY" means "ON" Feb 12. It doesn't. The dictionary says that "by" means "not later than." Then they said "by" means a hard date." It doesn't. ChatGPT says that "BY" means "before a given date, which is usually an expiration date." Simple. So here I sit continuing to fast and get hungry and thirsty and unhappy and sit and sit and sit waiting for the busy doctor to re-enter whatever info the lab thinks it needs, in their special language, so I can take my tests. The order was written months ago, btw , so their misinformation is especially baffling. Approaching my 2nd hour+ here and thinking This is a terrible introduction to Scripps lab.

Veterans Experience: I went to report a concern that a doctor maybe working there that overdoses…read morepatients and does not document his mishaps. Lady with auburn hair and black glasses who was working there today. 01/13/2025 told me since it didn't happen at the hospital then they will not take the concern. Dr. Benjamin Beal, anesthesiologist that also works at UCSD and intermittent at VA La Jolla did in fact overdose me with anesthesia back in 2022. Beware to all fellow veterans or patients who have him as a doctor. I suffered and they did nothing to fix the issue. Sides that, the staff here are great

Overall personable, professional, caring and talented employees. There's a few bad apples in every…read morecrowd though. I just LOVE LOVE LOVE Susan Senf, NP but unfortunately she has now moved on somewhere. Also one of my absolute loves is Dr. Catherine Oneill in the women's health clinic, she's fabulous! Of course there any many, many others, especially in support staff. But I think too numerous to mention here. But know that you are all appreciated equally and what you do really matters to your patients. You are appreciated and you are important, no matter the position you hold. We love you all! To infinity and beyond!!! Lol Knowing the processes and procedures is vital and will help to smooth the red tape (which really isn't all that bad).

I've used the VA from Chicago to Portland and this has to be one of the worst…read more Usually it's just the bureaucracy that is the problem and the people are good. Not sure here. People constantly fail to actually do their job.

The "Tree of Hope" in the Scripps Cancer Center says it all, "Hope lives here". Well, I "rang the…read morebell" here yesterday. Everyone on my care team has been outstanding -- doctors, nurses, physicists, and radiation technologists. Professional, caring, compassionate, helpful ... approachable. Communication is excellent -- in-person, by telephone, and through the myScripps portal. Located across Torrey Pines Road from the Scripps Torrey Pines campus, the Center itself is state-of-the-art in a smart looking building. The entry and main seating area are sunlit, bright and airy. Receptionists are welcoming and clearly patient-focused. There's no charge for parking. What more can I say? I highly recommend everything about the Scripps Cancer Center.

Dr Chen is my husbands doctor at Scripps Cancer Center he…read morehas nothing but great care and stunned about the negative reviews He has been going to De Chen for past 2 years and every step of the way Dr CHen has kept him updated. He has found the office experience, care quality and care exceptional

I was a patient visitor here and was impressed with the new modern look and cleanliness of the…read morefacility. Their cafeteria looked so clean and filled with yummy fresh foods. The care of the patient I was visiting seemed friendly and caring, tending to her pain level needs sensitively. She did have one nurse that she thought was insensitive to her needs and talked to her in a condescending tone. The last straw was when she was made to feel like it her fault that she fell (patient is a fall risk), so she ended up requesting a new nurse and all was great after that.

The facilities themselves were lovely! The rooms were great - floor to ceiling windows, nice rooms,…read moreclean etc. That's about where the positive reviews end. The amount of miscommunication we experienced during our stay was outstanding. I came into the hospital 2 days early to have my care coordinated due to a high risk pregnancy and we didn't see any specialists during that time despite asking/reminding nurses and doctors . We didn't speak with anyone about the delivery "game plan" until the morning of so it felt like my extra two day stay was completely unnecessary. Additionally, I experienced a post delivery emergency and was sent down to get an MRI and CT without a gown and with medical patches on and that seemed to greatly irritate the MRI tech. Whenever I had a question I was directed to a specialist (obgyn, neurologist, anesthesiologist, etc.) that would then direct me back to the person I originally asked the question to. And my final complaint is that all the lactation consultants gave me conflicting information. Overall my stay felt sloppy and uncoordinated. I didn't feel very confident about the care received and the billing that followed was equally as disorganized. In comparison to an earlier stay I had a sharp memorial, the experience was night and day. I would avoid UCSD if at all possible moving forward. Sharp care was very organized and much more professional.

"What distinguishes this physician is not only their clinical expertise, but their ability to…read morecommunicate with clarity and empathy. Every interaction felt intentional and patient-focused. They created an environment where I felt heard, respected, and fully supported in my healthcare decisions. This level of care and professionalism sets a high standard." I hope he get a raise! I forgot his name but he's white guy with beautiful hair lol! Thank you!

I was a patient of Dr. Matthew MacFarlane at this location for less than a year. I found both him…read moreand UCSD Health in general to be deeply unimpressive. In May 2025, I suffered an infiltrated IV during a colonoscopy by UCSD provider Dr. Nedret Copur-Dahi. This injury was not charted, not evaluated, and I was provided no care instructions. I suffered from severe pain in my left arm and numbness/tingling in two of my fingers. I went to Dr. MacFarlane for help. I had already been to Urgent Care two days after the injury, and they didn't address the severe pain, but rather did a quickie ultrasound to confirm I didn't have a blood clot. The numbness and tingling had developed since that visit. I made the appointment online on a Monday night. The morning before my appointment, I received a MyChart message from this office that I shouldn't have made an appointment online, but should have called given the nature of my injury. The message also said a nurse would call me that day. No one called me. The next morning, I went to my appointment. I described this iatrogenic injury to Dr. MacFarlane, showed him the photos of the large bruise that developed on the inside off my elbow after the IV infiltration, and described my symptoms. He did a cursory exam of my arm before telling me that I had no injury and that I was, "Overly sensitive due to past medical trauma." I was so stunned I had no response. It had been 20+ years since a male physician had spoken to me, an educated, professional cis-het woman, like I am too stupid to know what I am feeling in my own body. He had no prior knowledge of the nature of my medical trauma beyond the fact that I had a PTSD diagnosis in my chart. I am not suffering from a delusional disorder, nor do I have a history of making up pain for attention or drug seeking. This was a "medical evaluation" born of gender discrimination, in my opinion. I have a hard time imagining him telling another man that he had no injury and ignoring every self-reported symptom and PICTURES of the injury. UCSD "Patient Experience" knows all about this entire saga. They said they would assign me to a different PCP but never followed through. They did nothing but send me AI-generated platitudes in the mail when what I needed was an investigation into why this behavior is allowed and what they plan to do about it, as well as corrections to my medical records. That's what these offices are supposed to do, in addition to following through with promises they make. Ten months later, my arm still hurts every day. I was later diagnosed with cubital tunnel syndrome, which resolved on its own as well as radial tunnel syndrome, which is the source of the pain I suffer from daily. Thanks to UCSD trying to cover up the original injury (in my opinion) by by not charting it and Dr. MacFarlane denying me further access to care, I didn't see a specialist until more than 3 months after the injury. I had to change medical groups and upend all of my other barely-competent specialist care to do so. I will never stop saying publicly what this institution did to me. Not only did they fail harder and harder each time I asked for help, they refuse to take any responsibility for injuring me in the first place and then denied me any care at all through what I felt was gender discrimination by Dr. MacFarlane. For posterity, I included one of the images of the bruise on my arm from the IV that I showed Dr. MacFarlane, from which he concluded that I had no injury.

In May 2025 I ended up getting Endocarditis, where the infection I had in my heart is known to kill…read morepeople. I didn't know what was wrong when I called 911. All I knew is I felt like I was about to die and couldn't walk and pain places I couldn't explain. They saved my life. For that I will always be grateful. Now 8/10 nurses were awesome. The cleaning staff are always awesome since I just laid bored and people watched. The other maybe two nurses were just a little disrespectful or sarcastic for whatever the reason being that was the only thing that irritated me. I've been treated pretty well when I've gone to the UC San Diego Hospital. And since having Medi-cal I know my options are limited or my stays are like only the 10 days I believe, this last time was life saving. But the current yelp rating being 2.3 average for the Hospital is the furthest thing from true in my opinion. I couldn't even walk to make it to the bathroom and close to death it felt like and was told that it was good I came to the hospital. And maybe my experience isn't a five star but I feel it's closer to five than four. The doctors are awesome. Incredibly informative. Thanks to them and everyone being professional. For being kind. A little confusing for the negative yelps, being good and professional with their profession and character. That's my opinion and experience. Since anyone who does help seems to be Hunted like an animal not always in a positive light, I'll leave out names I remember. Thank you

Came into the ER with a client who was referred here because of history of blood clot. Suffering…read morefrom high blood pressure, shortness of breath, etc. Mind you, while there are many sick patients, you would think someone in danger of a stroke would be pushed up the line, well we have been waiting for over 3 hours and the young lady at the counter was completely rude!!! So much for customer service! This place is horrible!!!

Once again, a great experience with my bi-annual mammogram from start to finish over at Scripps…read moreDunn Breast Care Center in the Ximed building. I pay out of pocket and it's worth every penny. Friendly staff, tranquil clean environment, and state of the art pain free 3D digital Hologic machines. In and out just like that with a to go breakfast at Brick and Bell in the main lobby. Highly recommend.

Parking is a nightmare. Let's just start with that. The…read morestaff is extremely curt and rude. I think they must all hate their jobs. I admit I was 10 minutes late. But that is no excuse for every person in the building to be rude. I should have trusted my gut when I read the previous Yelp reviews. I will not be back.

Want to know what the wave of the future is in health? Stem cells. I have a family friend whose son…read moreis attending UCLA Medical School. He told his mom that they are using stem cells now to study how to cure cancer and treat chronic diseases. Most exiciting is that stem cells have shown promise in repairing the damage of those who have lost the ability to walk, such as veteran injuries and spinal cord accidents. Used to be that rich people would go over to Germany to some fancy stem cell clinic. These under-the-radar treatment centers would offer people on their last health legs, stem cell therapy. Well, now here in San Diego, we have the new San Diego Stem Cell Treatment Center. Their website noted that "since 2013, top orthopedic surgeons have been using stem cell therapy to treat patients suffering from arthritis and other orthopaedic conditions." This is the first step in utilizing stem cells for health purposes, while more clinical research is done to see how to treat more complex illnesses like cancer and muscular dystrophy. SD Stem Cell Treatment Center now offers to treat hip, knee, shoulder or back pain by utilizing your own stem cells with minimally invasive procedures. (Probably big needles.) The website states that "Stem cell treatment offers the potential for millions of viable mesenchymal stem cells to differentiate into normal healing tissues and can be injected into painful joints, around painful tendons and ligaments and given as an IV for systemic use." Their stem cell treatments are done on Friday afternoons, which I figure, allows for the patient to use their weekend to rest and recover from the procedure. I called today and asked about what insurance, if any, this new business accepts as I would love some stem cells in my arthritic knees. Unfortunately, and the reason for deducting 1 YELP STAR for this business, is that it is CASH ONLY. And just to begin the treatment process costs $8,000. Which sounds like money well spent but I might have to wait until I hit the lottery to start the stem cells flowing.

Been there twice..quick..clean small blood draw with small butterfly needle..get cash card..out the…read moredoor..all professional and great Staff..