I had an appointment for Monday. I showed up and no one was there. I waited fifteen minutes. I…read morecalled several times and even went in. Nothing. I got a call 20 minutes later saying she was returning the missed call that she ran to the post office. She apologized and said she rescheduled my appointment. I just called today to double check the time, and turns out she never rescheduled my appointment. The lady who answered was confused. I won't try making anymore appointments here. Update: while writing this she called back and asked me to re-reschedule my appointment. Three times? No thank you.

If I could give this horrible dentist a zero I would, I was there to see her four yrs ago, and she…read moreinformed me that I had a bad tooth, which she told me, no need to worry about it, maybe it would get better! Hunh? What? I have never heard of a tooth getting better on its own, secondly remember when a dentist would sit down with you and do a consultation? Telling you what their plans or recommendations are for you? Nope! Not for me, and I believe it is because I am poor and on medicaid, word to the wise, if you don't like medicaid then don't take it, that tooth she told me about, I'm now losing it, I did see another dentist on my next year exam, he says the tooth now is unsavable! And the other tooth they skimmed over, only saying, hmm? I think something is up with this tooth also. But, did nothing about it, when I went to Hixon, I hadn't been to a dentist in four years, and I knew damn well, that I had to have at least one cavity. But, no they did not fix it. It might get better she said! Stay away from this dentist. On top of that, when I called to complain, the receptionist blamed me..... That's belen dentistry for you....But I highly recommend a great dentist that I finally found, his name is Robert Grodner, DDS, with Enchanted Smiles, he helped me with my teeth that Hixon did not even attempt to do.

I was very surprised that they didn't want to answer my questions at all. In fact, they just…read moreignored all of my questions. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. There definitely appears to be a trend of overbooking clients here. Dealing with their billing manager was a nightmare. I asked to speak to someone else several times and was told there was no one else. Basically as the patient I was treated stupid and was not treated with respect. I work in a medical field and our billing department would never treat our patients in this manor. I think that dentist and orthodontist really need to be aware of referring their patients to this oral surgeon. I since found a new oral surgeon who has been very helpful in the billing process and provided great customer service. Having your wisdom teeth extracted by people who have no customer service is scary. Why would you let someone extract your teeth when they can't even be nice!!!!

Had a root canal and two crowns done the summer of 2022…read more Root canal became infected two short years later. I've seen two dentists now that have said my crowns are awful and they had no business merging them together like that bc i can't floss them properly. Anyway the root canal i became infected 2 years later. So now i have to pay a bunch of money to get it fixed despite all the money I already spent at Aspen Los Lunas for them to fix the original issue. While they entice you with their low prices and deals don't be fooled by them bc now this is going to cost me double plus the headaches and bone destruction in my mouth. Now i have to see an endodontist and there's the possibility that I will need get my crowns replaced after a few years. I was only 26 when this was done so the crowns were supposed to last???? This is just ridiculous and infuriating that i received such poor care.

Great staff. They explain treatment in detail and answered all my questions. I was seen on time and…read moretreated very well.

Went in to have teeth pulled. This was the best treatment I have had! I felt zero pain or…read morediscomfort during the procedure and everything is healing quickly. The only pain meds I needed afterward was Ibuprofen and Tylenol. Dr Wheaton and his staff were extremely professional and helpful. They were kind and understanding. I recommend Dr Wheaton and his staff highly! They were wonderful

I would like to thank Jeffery MD. And his team for been very flexible on time and taking care of my…read moreneeds in a timely manner. I really appreciate the friendly and professional service I received. Many thanks.

While travelling in New Mexico I started developing a toothache. After about a week I figured I…read moreneeded to see a dentist and since we were in Grants, NM I went to see Dr. Valdivia, Dr. Valdivia and her staff were very pleasant and efficient. My toothache was quickly diagnosed as an old filling that was getting loose and had decay underneath it. They numbed me up and took care of it right then, drilling out the old filling and the decay and putting a new filling in. I didn't even feel the shots of Novocaine that she gave me and the numbness was wearing off within the hour. I feel great now! She is definitely the dentist to go to in Grants!

I went in today for an extraction of one of my back molars. I was met with smiling faces from the…read moremoment I went in and Dr. Steele worked quickly and I felt no pain! The tooth was out before I knew it. He sent me home with meds and care instructions.....and personally called me to check on me before I even made it home! Highly recommend!!

My son had a tooth extracted under sedation He raved about…read morethe fine folks here He is hard to please and wanted to reach out to show his appreciation for the care they took during his surgery He highly recommends RGOS

Everyone was super friendly, you always knew what was going on, and he was amazingly soft touched.read more

Best oral surgeon on the planet. Absolutely brilliant!! No pain. In and out and affordable. The…read morebest in New Mexico by far!!

Not happy. Daughter cane for a procedure - a VERY expensive procedure - over $6,000 and the day of…read moresurgery would not allow me in with my very nervous daughter who experiences a lot of anxiety issues. Yes, she's 19 - but she is still our child - I'll never come back. Treat your patients with compassion please.

Extremely rude ladies at the front desk, and noticed it immediately after I walked in. I am not…read moreimpressed at all.

First Strike is the 4 phone calls it took to book the appointment, second, sadistic Annie at…read morereception who literally ignored me when I came in a few minutes early for my appointment, after my call saying I would not be there as early as she wanted me. Then her ignoring me for minutes after my arrival (I called again while in reception while they chatted away ignoring me.) Then not telling me the doctor had gone into procedure until I had been waiting over an hour. It was another 40 minutes before seeing the Dr. Schow who literally lied to my face did not bother to read the paperwork Annie insists I fill out so the Dr. could review it before my appointment - Dr. Schow is inept. He didn't read anything I filed out, when questioned about the diagnosis of another Dr. and when caught in that lie seemed smug and contrite. Trust this Dr to perform surgery HELL NO. They are downright mean, even sadistic, unprofessional, and a complete waste of time and money (they don't take most insurance,) I suggest if you can go elsewhere to do so.

Bonita Medical Center is my choice for facial care. They are professional, skilled, friendly, and…read moreknowledgeable in facial care and dentistry. Please visit them . Ask for Renee . She is outstanding in her field of facial care. Dr. Schone and staff are exceptional and helpful. I am very pleased with their service. Their customer service is outstanding and the facility is lovely.