I am new to South Bend so recently went to Dr. Tuttle (Michiana Direct Primary Care) for the first…read moretime, and was extremely impressed with him right away. (I can judge physicians fairly well because I was in the healthcare business for 30 years--so I recognize "the good and the bad.") Dr. Tuttle stands out among the rest. He takes so much time to listen and seems to be in the practice of medicine because he genuinely wants to be of help to his patients. He has even developed a pricing plan for those of us who have very high deductibles and are paying without insurance. I highly recommend him for many reasons!

From the owner: Need to see a doctor? Dr. Jacob Tuttle, M.D. is board certified in family medicine and currently…read moreaccepting new patients. Anthem Blue Cross and United Insurance accepted. Discounts offered to patients who are self-pay. Call today for an appointment!

This place takes the fun out of disfunctional. Front office staff a nightmare. Had two very good…read moredocs and one dud but all the docs have left and they are down to two nurse practitioners who can refer you to doctors.

I have been coming to this clinic for almost 20 years and have been treated professionally and…read morecourteously by all members of Dr. Curry's staff. I will admit that on occasion there has been a considerable wait time but what Dr's office doesn't have these things happen? I imagine that when you walk out of your exam and realize that Dr. Curry has spent an hour with you that you don't consider that YOUR visit set a couple others back a bit...

Never answer the phones, sometimes the phone isn't even working. More often than not, you get a…read moredial tone. Long wait periods.

There is something really wrong with the nurses that work for Dr. Morris. I am on a medicine that I…read morecannot just stop taking cold turkey as it could result in a heart attack, so what do the nurses do? Do they call in the prescription? Nope! CVS even faxed the office twice and I called three times! Finally I had to call my cardiologist to see if he would call in my medicine and they had it called in within 20 minutes! I had been trying to get Dr. Morris's office to fill the medicine since last week when CVS first Called it in! Dr. Morris is the best doctor out there, but her nurses are the worst! Rude, uncaring and no sympathy whatsoever! And these are nurses! Why exactly did they go to school to be nurses when they clearly do not care about their patients?! Please Beacon hire nurses that actually care! Please!!

I had a wonderful experience and I will continue to do so Dr Caruso is one of the greatest doctors…read moreI've ever had I really like him he's thorough he's honest and he's great I've been seeing him now for 2 years and Beacon medical group has been wonderful to me they get me right in I'm making appointment I'm there I don't have to wait a great experience every time

The doctors and staff seem very great and caring. However,…read morewhen trying to call for follow up there is absolutely NO WAY to talk to anyone. The phone rings forever and there's no answering machine on any option except for the prescription refill line. I've never experienced this with any other clinic to where you cannot call to speak to anyone, and not have an option to leave a message. This may be a Covid related problem, but I think their phone system is not working properly, or they need to have receptionists working in a call area to take phone calls. It was incredibly hard to just get my first appointment scheduled, and now I can't even follow up since the appointment. It's useless.

I love coming to this office. The staff are very friendly and the doctors really care about the…read morepeople they see. I have been going here for around a year and I am very happy that I picked them to help keep me healthy.

Best staff. Everyone in the building was amazing. The cafeteria staff, doctors, and nurses. The…read moremost hospitable staff.

I had a issue went to the emergency room ,I fell busted some ribs and knee cap just wanted to get…read morechecked out I am also a heart patient they sent me back to room to talk to on call Dr I felt like I was in a factory line with know sympathy he said will take some images and get you out of here. I can go on but I will never go there again and definitely will not recommend just saying

He has failed me at least twice. In 2019, I had a routine blood test, which showed my liver values…read morewere very high. I had no idea bc there was no recommended treatment. I moved to a new practice bc he also screwed up my MRI and surgery approvals so badly, that I had to cut him out of the process and work directly with my surgeon and insurance. By the time I finally got surgery, 5 months had passed and I degraded to being in/out of a wheelchair. All he had to do was review the same prior surgery and copy over the codes. I found a new doctor asap who decided to give me a baseline checkup and found the high liver values. I then pulled my old records from 2019 and just now found I had this liver problem almost 4 yrs. My new doc recommended checks for hepatitis and cancer. I strongly recommend staying away from Dr. Doctor.

Dr Galanes is the BEST dr I have ever had. She has never ever steered me in the wrong direction or…read morea compromising position...no one listens like she does to her patients...she makes you feel like you're the only one she has seen today! lol..She can be very candid and straight forward sometimes, and careful and gentle the next. She is a fast thinker. She researches a drug's history, to see if that drug is compatible to you..I have gained so much knowledge from her..I always look forward to seeing her, it's not a 'dread' thing..We have laughed and talked and shared family stories over the years...I am so glad she is much younger than me, because I can't imagine my healthcare being in anyone else's hands, let-alone better hands. She has been my dr since 1999. She's one of the busiest drs I've ever known. I can't praise her enough, I can't thank her enough...it would take a book.

Let me start out by saying that I never write negative reviews because until now I've never felt…read morethe need to warn people about how I have been treated by this doctors office... I have gone to Dr. Galanes since I was a little girl and continued to follow her from doctors office to doctors office like a loyal patient (even after moving out of town). I was always happy with Dr. Galanes and just tried to look past how rude the staff is there. Today is Tuesday and I received a voicemail saying "just to let you know you have an appointment scheduled this Friday and unfortunately we are going to need to cancel that appointment. It looks like you are actually being dismissed from our practice. If you have any questions feel free to call us at 335-8500 thank you..." I, of course, called after being told I can no longer go to the same doctor anymore and was told well that would mean I can't get my prescription refilled and I immediately am done taking the same medicine I've been taking since high school and I need to find a different doctor... pretty much saying I'm not their problem anymore! After back and fourth phone calls all day and different stories as to how they came to this decision. I pretty much found out the office got audited in some way because of prescription they have been prescribing (I'm guessing the wrong way) and now pretty much are just going to get rid of the patients they must have messed up the paperwork on. The whole situation is very strange to me and I just want to warn any future possible patients to please reconsider because this office only thinks of you as a number and not a person anymore. They will try anything to put the blame on you whenever they mess anything up...