I recently had a refrigerator emergency at my home... I immediately thought of BAILLIOS appliances…read morehere in Albuquerque as I have purchased from them before and they have been nothing but professional and dependable. I particularly want to compliment Martha Cano, the sales person who handled my transaction. I explained to her that my need was immediate since my refrigerator was failing and I needed a replacement delivered the very next morning. She did everything possible to guarantee a new fridge would be in my home that next morning. The delivery men, Craig and Daryl we're quite courteous and knowledgeable and did not scratch any of my furniture. Martha was very sympathetic and did everything possible to calm me and give me a sense of security. I have previously purchased kitchen appliances from BAILLIOS of Albuquerque in the past and have had excellent and professional service from this merchant... I can't praise them enough... They are a family-owned business and take their customers very seriously... I strongly suggest you consider them before going to the big box stores... You'll be very satisfied with the treatment and service you receive. Mike Santullo Albuquerque, New Mexico USA

2 years into a brand new Frigidaire Refrigerator it is dead. Ive never had a refrigerator die in 2…read moreyears, 10 maybe. It seems they have a reputation for bad merchandise and service. NEVER AGAIN!

These guys are awesome. We contacted them when we set a new office up in Albuquerque, and they have…read morebeen providing us with top-notch service since day one. They cover everything an office will encounter: software issues, networking stuff, printers & copiers. They're great because they not only do on-site work, but they'll gladly do over the phone diagnostics as well. This is especially helpful when you're busy, kind of know that the deal is, but need someone a little more knowledgeable. Lastly, they're all really down to Earth and easy to deal with. I've had my share of techies that were a little aloof and hard to work with. Not these guys. Every one of their staff has been polite and professional, not to mention efficient and capable.

We signed a 5-year lease on a copier which also included a maintenance agreement. I thought they…read morewould come out and do periodic cleaning of the machine etc. But, They only came out if we had an issue with the machine and we called them. Still, I didn't have a problem with that. What I had an issue with was when the 5-year lease agreement was up, they failed to make contact with us and let us know. Due to our failure to communicate with Document Technologies they automatically extended our contract for another year without our consent. Legally, they can do this as it is written in the lease agreement. However, This just seemed like a poor way to treat a customer after 5yrs of service and left us feeling displeased. We will not use them again in the future.

Frame City on Central Ave is a top-notch framing service! Tiffany is the epitome of…read moreprofessionalism. She is friendly, patient, and has an eye to make your needs shine! The shop has a plethora of choices in frame types, mats, and protective glass choices. Note, good framers take time, so don't expect an overnight service! The wait will be well worth it!

Excellent customer service, professionalism, and artistry. I brought in some concert ephemera and…read morethe drum stick from my favorite band/drummer that I had just seen live. The employees of Frame City really took the time to help me with color choices, layout, and options in various price ranges. They were up front about lead time and the process, and delivered when they said they would. The finally shadowbox piece turned out AMAZING and is now a piece of art hanging in my living room. SO grateful to have found Frame City and I'll be bringing in some other items soon!

Great art and a great frame shop. I often conclude that the Weems Gallery has the best art work…read morerepresenting New Mexico artist.

I recently purchased two pieces of fine-art paintings on canvas. I saw the pieces online and knew…read morewhat I was looking for when I walked into the Weems gallery on Wyoming for the first time. I looked around for a few minutes and found my pieces. The price was right as they were on sale. So, I purchased them. I was happy to own these beautiful works of art, but my experience with the woman who condescended me left a bad taste in my experience there. She treated me with no more respect than as though I were an ignorant gorilla seeking to purchase something that was above my unrefined, know-nothing inabilities. All I wanted to do was make my purchase and leave quickly, as her contempt towards me for my not having a doctorate in contemporary fine art was palpable. To the very end, she disregarded my concern about wrapping the one-thousand-fourteen-hundred-dollar paintings, dismissing my inquiry because they were sale items. I will never walk into a Weems Gallery again: Precisely because of her.

I don't recommend them to anyone. My experience was very unpleasant. I ordered furniture for…read moredelivery in 1 or 2 months at most. I received part of the furniture 5 months later, and negotiated a refund for what was not delivered. I'm still waiting for a half refund 4 months after the deal (or 8 months after the purchase). I just can't believe any deadline I get from them...

This is a local, family owned business and they do their best with the post covid back ordering…read morethat had happened. We had put money down on a mattress and went to pick it up a few days later to find out a new employee had ripped off the owner by selling things under priced, including things already paid for, like our mattress. The owner was apologetic and chose to lose money on a better mattress he had in stock to make it up to us. I know it was a unique circumstance, but it's a family business willing to do all they can to get you what you want. They also runs sales and are willing to give you their best deal to help you get the furniture you need.

I just moved here and was in search of a quality mattress but without breaking the bank. When I…read morewalked in, I was greeted and allowed to walk the store for a minute before Mike offered to guide me more towards mattresses within my price range, fitting my requirements. By the time I left, Austin was able to negotiate two mattresses, platforms, and delivery all within my price range. They're friendly locally owned and considerate of my needs. I have a service dog in training and they were accommodating. They were even able to give me a loaner bed so I can wait for the bed that I prefer. I will be eternally grateful for all of my future night sleeps.

Through the purchasing process, we couldn't have been happier. We probably would have been a…read morefive-star review. But the mattresses didn't quite work out for us. According to what they have posted and stated, if the mattress doesn't work out you can bring it back. There is a caveat. You have to choose a different mattress, which is okay, except then they want thousands more to upgrade the mattress. And if that doesn't work, I'm assuming more money. Our sales rep Eddie, was fantastic and was truly concerned in helping us get the right mattress for the right price. However he ended up leaving. We worked with one of the owners and he was not as concerned about making things right. The bottom line, he wanted us to come in and try out other mattresses which we had done on a couple occasions and spend more money for the hopes that the new mattress would work better. We ended up having to get mattress toppers, to compensate for the mattress. This experience has left me feeling, if you snooze you lose.

We are very pleased with the beautiful, large, hardwood (wormy maple) dining room table and 12…read morematching chairs that were custom made for us! Working with them was easy and great!

Shadow of what they used to be. Small selection, non existent customer service. Ignored when…read moreneeding assistance

I'm loving the myriad of southwestern fabrics available here. So beautiful and fun!…read more There's lots of other fabrics to choose from, of course. Service was terrific. Staff assisted me when I had no idea how to tackle a project I'm starting. There's fun classes available. I can't wait to take some quilting classes!