Owner, director and the directors friend are all petty, unprofessional and act like high schoolers. They talk badly about the children, the parents and their co workers. They talk to the parents very condescending and always seem miserable.
Aside from management and one particular teacher the teachers are very friendly and caring and most have great communication with you about your child.
The owner and the director should both be the most important people at this center and the ones who are present the most. Neither are there to open and rarely ever is one there to close. You should feel comfortable going to them with questions and or concerns not feeling like you are going to be talked about or have your business shared with everyone or have it be taken out on your child once you leave
The owner and director promote and condone bullying. They are the first ones to gossip not only about families but about their employees and they have no problem pinning employees against eachother. They are the epitome of bully.
When you entrust a center with your child you should not feel as though you need to keep quiet about concerns in fear of upsetting management. They should be happy to talk to you and explain anything you need clarification on. And when they do not and you choose to do you research and find out answers on code and regulations you should not be punished for it. It is your right as a parent to do so.
I was told by a teacher that another teacher said she no longer liked my child due to the fact that she no longer liked it's mother. And when the owner was confronted with this her and her director were kore concerned about finding out who told me this statement was said than handling the situation and representing their employee that said it.
I expressed my concern on wanting my child (18 months old) to have sunscreen put on when taken outside due to very fair skin and family history of skin cancer and the owner said I should take the 30 seconds at 6 am before dropping him off that her staff has better things to do then log th paper work this would entail. The next day the director went and hugged my child to sniff him to see if he had sun screen on because of not then obviously it was not a big deal to me.
Their own employees do not agree with what goes on there and that is how I find these things out.
My child no longer attends Sandspring because after contacting DPW and forewarning the owner I was doing so I picked up my child and received a termination letter. All because I did my research and found out the owner was lying to me about state regulations! My son has been somewhere else for two weeks and I couldn't be happier. I do miss most of the teachers because they were wonderful but
"A bad manager can take a good staff and destroy it, causing the best employees to flee and the remainder to lose all motivation" read more
