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I rented a scooter in OCMD this past October 2024, I booked online and had a great experience. The chair was delivered the morning of my arrival earlier than expected and in great shape and ready to go. Overall great service would highly recommend them and will be using them again in the future.

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3 months ago

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1 year ago

Couldn't get a human on the phone to ask questions. 85 characters - very very very very bad customer service

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Ask the Community - Sand Helper

Do they cover Fenwick Island also?

Hi Laura! We do deliver to Fenwick from the Ocean City location, and delivery cost is included in the pricing. Check our website or give us a call to reserve. Thank you - Nick

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Review Highlights - Sand Helper

“This is an awesome way for mobility challenged individuals to navigate the beach and boardwalk!”

Mentioned in 3 reviews

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Continental Cycles - 2022 Trek Verve 3 disc (old saddlebags; new ones on order).  Continental Bikes, Berlin.

Continental Cycles

(13 reviews)

$$

Came in from out of state last night and our sons tire was in need of a full replacement so he…read morecould start his vacation, this place was done in 45 mins and the price was just right for great quality! We have 2 other teens with us and if another issue arises we know right where to go! Highly recommend if you're in need.

I spent three-four days at Maryland's Assateague State Park to do some beach strolling and bike…read moreriding. On Saturday morning, my first day, I made a foolish mistake but Continental Cycles bailed me out. I filled my tires with air. Five minutes later, the rear tire deflated--psssssst! I did not bring an extra tube or tools. I read some reviews on YELP and came up with Continental Cycles in Ocean Pines/Berlin area. I removed my wheel, hopped in my car, and strolled in. I told the two men I recognize this is the busiest season. I showed them the tire and said I checked Zizzo online and it said inflation should be between 85 and 110 psi. I had filled it to 90 psi. "If you can help me, great. If not, I understand." The young man looked at the tire and said I over-inflated it. "This is not the original tire." (I had put fatter tires on for gravel). "The air rating is 40 to 65 psi. It's a BMX tire. If you leave it with us and come back in an hour, we'll have it ready for you. It will cost about $18." I was absolutely delighted! When I returned in an hour, my wheel was ready. I paid with a little extra gratitude. The older gentleman walked out with me and re-installed the wheel on the back of my folding bike which had been in the car. What did I experience? Two men willing to help which included efficiency and a great attitude. Also, I might say, a fair price.

Island Watersports - This was the extent of their $350 "tow". The rest of the physical labor was left to their customers.

Island Watersports

(53 reviews)

Scammers. Another boat hit our boat while it was docked & they treated us awful when we came back…read morefrom our trip. Tried to say there was 4,500 damage & that we wouldn't owe anything " that day" but " might have to pay something out of pocket" . We bought the insurance before we went out.. they were so rude & unprofessional & downright awful people. NEVER AGAIN!!!! We rent pontoon boats at least once a summer & we will take our business elsewhere!!!!!

1 Star - Absolutely Awful Experience…read more Island Water Sports gave us one of the worst customer service experiences we've ever had. As we were pulling into the dock -- after being stuck in torrential downpours all day because they refused to offer a rain check unless there was thunder -- a staff member started shouting at us, "I hope you have insurance! You've damaged my ladder!" The swim ladder had accidentally been left down, but it was already damaged when we took the boat out. Even after staff inside the office confirmed the damage had been noted earlier, the dockhand, Mike, continued to accuse us and treated us like we had done something wrong. They made us stay in the boat while they took pictures and called it in to the office, repeatedly telling us we were going to have to pay for it. When we were finally allowed off, some of our group went to use the bathroom and were stopped on their way back by another employee, who told them they "weren't allowed to leave." It felt like we were being detained -- over a broken ladder we didn't even damage. At one point I told Mike how rude and unprofessional he was -- and no, I wasn't calm about it. I had every right to speak up after the way we were being treated. Instead of diffusing the situation, he came back at me, even more defensive and condescending. It wasn't until after they embarrassed us and treated us like criminals in front of other guests that we finally got a weak apology. Then, as if that wasn't enough, they actually complained that there was mud on the floorboard from the anchor -- because it had touched the wet deck. First of all, don't they wash the boats down anyway? And second, it was pouring rain all day -- what exactly did they expect? We didn't even complain about the miserable weather -- we paid in full and left without so much as a "Sorry the weather didn't cooperate" or "Hope you still had a good time." Just attitude and accusations. We've rented from other marinas in the area and always had a great experience. Island Water Sports was by far the worst -- rude, accusatory, and completely lacking in basic customer service. I would never rent from them again and absolutely do not recommend them to anyone!

Sand Helper - mobilityequipment - Updated October 2026

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