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    Network Solutions

    Network Solutions

    (249 reviews)

    I'm really unhappy with my experience with Network Solutions. I have a domain name that I've had…read morefor a while that I refuse to give up. I don't do anything with it so every year I have this internal debate on whether I should keep paying to keep it. The cost isn't trivial (hence the debate) but I always end up just shrugging my shoulders and keeping it. I had auto-renewal turned off in case I changed my mind and it's always such a painful process to renew as they make you step through page after page where they try to upsell you services I didn't want/need. I never bothered shopping around for other domain name registrars because I didn't want to go through the hassle of doing that (shame on me). I decided this was the year I would shop around and I was shocked at what I found. Each year I was paying $39.99 for the renewal of my domain name and $15.99 for the renewal of private registration for that domain name. Remember this is not for a website or any other functionality associated with the domain name. The domain name registrar I transfered to charges less than $20 a year for BOTH the domain name renewal and private registration. That is an enormous cost difference. Network Solutions also makes it quite painful to leave them. All domain name transfers require an "auth code" as part of the process to verify that you are indeed the owner of the domain name. I was shocked that after I requested my auth code that I was told it would be delivered in THREE days for security reasons. If security was the true reason for this delay wouldn't emailing the owner of the domain name saying "Hey, did you request an auth code?" be a top priority? I received no such correspondence. Since I had three days to kill I researched how some of the top registrars handle this. Almost all of them let you generate your auth code immediately. After three days I was emailed an auth code. Once I initiated the transfer with the auth code in another four days the domain name transfer away from Network Solutions took place. The one positive thing I can say is that I was able to do all of this without any complications and without having to call them.

    I was with Powweb for many years, then Network Solutions bought it, and that's when the nightmare…read morebegan. Emails kept failing all the time--I couldn't send or receive them. The last time, they "migrated" and renamed the databases without notifying me, and my clients' websites stopped working. They caused me to lose money, so I asked them for some kind of compensation. What a lousy provider!

    SanctumCloud - softwaredevelopment - Updated September 2026

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