One of the worst tire shops I have ever been to. They use the wrong wheel weights for your rims, over tighten your lugs because they don't use torque sticks, this results in striped lug nuts as shown below, then they say stuff like "it happens all the time" ...maybe at your garage. The sad thing is this happened after I brought my car back because they did not balance the wheels correctly when I got four new tires. There is a reason why this garage is cheap! Blows my mind the good reviews on here. So if you like your lug nuts put on with 600ft pounds of torque go here & enjoy the problems that occur from it. Cheap does not always mean good people.
Reply to Joe s. - you are right I have been a mechanic OVER 5 years and that's why I know the difference, and this is why I know what you did is wrong. There are two different styles of weights, some you hammer on and some you stick on. Some applications you only use one or the other its sad you don't know this but I am just mentioning it as something else I noticed, honestly its the least of my concerns after what you did.. As far as you stripping my lug nut and not being able to remove the tire, you know why this happened its because when you put the tire on you do not use torque sticks and you overtightened the bolt. The air guns you use have over 600ft pounds ( I am not guessing or gauging this visually, like you think) of torque and most lug nuts require only about 100ft pounds so that's 5x the amount of torque needed, this is why you stripped the bolt trying to take it off, because it was on there with so much force. Yes, you gave me $50 back sadly thats not even close to what a shop would charge to fix it or the amount of time you wasted in my day.. but thanks for the $50 I used it to buy a new wheel stud and fix your poor work. You say post a picture of the other wheel? with "the bad lug nuts" but my other wheel is fine and what does that have to do with what you did. Your the only one who put on the new tires.. I got all 4 from you so anything that was there was becuse of you. You are far from great, and miles away from good. I had to drill out the wheel stud and lugnut and replace both. What it comes down to is that you blame everything but yourself, its "the poor materials" or its my fault.. own up to what you do and fix your accidents. I did not enjoy spending my day fixing this and I dont enjoy writing a bad review the $50 is nowhere close to the time it cost me to fix this.
Wow the excuses from you, my reviews are more favorable if you look at my 4 & 5-star reviews compared to my 1 stars. If you think "hard to please" is doing something right, yes I am hard to please. Everyone who has worked on cars knows the GM caps come off from time to time.. but its just a cap, and the nut is underneath. I have removed 1000x of these yet I have never stripped one so bad I could not remove it. I should also clarify when I say I was a mechanic for 5 years, this is just the amount of time I did it professionally as a line tech. I have been working on cars for over 20 years and have formal training through Lincoln Technical School even before I started working on cars. If you would like I can upload my certification, I doubt you can do the same. If you have torque STICKS (p.s. you use a stick on an air gun) then hand them out to your workers and make them use them because clearly, you are not as I witnessed. It's not even the fact that you did this or wasted most of my day that made me take the time to write this its the fact you have 110 excuses and refused to take the blame, compensate, and/or fix it properly. You say "it is not my job to be careful with something already messed up" ...but It's always your job to be careful with someone else's property no matter what the condition when they put it in your care. read more