My husband had an ear infection and it was very difficult to find a private care physician in…read morePrague. No one could see him for days and we were referred to this university hospital by our Air BnB superhost. He received excellent care and saw an ear nose and throat physician. The only reason we are not giving this five stars is because it was very difficult to figure out where to go, the place has a rather austere and cold look about it (dark cold war era feel) and it was not as well marked in English so we relied on stopping people and asking for information. Luckily everyone spoke enough English to help us. That being said we would recommend this hospital to anyone looking for urgent care type services in Prague. The price was very reasonable for anywhere, especially compared to US medical prices. It is at the end of the Metro green/A line, the stop called Nemocnice Motol. The hospital itself and the "foreigners reception" area is basically straight across from the entrance to the metro. There are at least two hospital pharmacies on site - one closes at four pm and another is located in the open courtyard area directly across from the metro entrance and that was open after 4 PM but I do not remember the closing time. That Pharmacy had excellent air conditioning! Nowhere else in the hospital was there any that we encountered. The foreigners reception area has three or four stations with chairs for people to give the intake person all their information. That is on the right side. On the left are two stations for children and people who need to stay at the hospital. They take your information (drivers license or passport needed) and they require a 1000 Czech kronor deposit. They then send you to the appropriate floor to see the type of position that you need. After you see the physician you return to the foreigners reception area and either get a refund if your services were less than 1000 Kč or you pay them the balance due. For my husband it was 1102 Kč or at the time of this writing roughly $55. That your drops they prescribed were only $5! There is a Canadian doctors chain that we could not get into but they responded via email and said it would've been anywhere from 3000 to 6000 Kč for a visit. Obviously the university hospital was much less expensive and he saw a specialist fairly quickly. It was a Monday afternoon and to us it did not seem busy. The total time it took from arrival to departure was roughly an hour and 15 minutes.

weak i.o.s. no service in the sense of the patient/waiting pacient, what is important is being…read moreoveseen, what is un-important is being seen as important. NO good.

I am gonna call this maternity hospital Podolí in this review as we do. One of the best maternity…read morehospitals in Europe if we will talk about professional level of doctors. The second thing is customer approach. Let´s look at both. But first some generall facts. It doesn´t look awesomely beautiful from outside but it´s really nicely looking inside. Plenty of space, old statues, continuously renovated a rooms (for pacients) are big enough, especially if you are on of those private ones (which I totally recommend to book). Ok and now about those two things. As i said the first one is professional. Generally speaking czech obstetrics is on very high level. We have one of the lowest mortality in the world (top 3 actually). And Podolí is on the top of the rank. If any other hospital has some problems with mom and kid so they try to get them to this one (or Apolinář). They have the best skills and experiences. They can save babies which would be doomed somewhere else. That´s actually amazing. If any mom knows that the birth is risky, they go automatically to this hospital. So all and all, there is no question about the high level of professionalism of local medical staff. But there is a second thing and it is customer approcach and not only here but generally in czech hospitals. We carry this weight from comunist time when customer didn´t really matter or better said customer´s opinion. So in this case, it´s like I am the doctor and you are just a patient so you shut up and listen me because I am always right. Well, I understand that those people study for six or more years and have plenty of experiences but that doesn´ t mean that they can´t be more flexible in approcach and communication towards clients. Also many people wants to know exactly what will go on and the type approacch "Well, I could tell you but you wouldn´t understand so why should I" is also not the right one. So that´s the "dark" side of hospitals generally including Podolí. But not everything is so bad and now I am talking about Podolí. It´s getting better and it´s more or less really up to which doctor you meet because there are lights in the dark. Also all doctors and many midwifes speakes english in this hospital so that´s cool. Worse situation is with nurses. They don´t really speak so discussion with them might be sometimes frustrating or confusing but it´s not so horrible as it can sound. All and all I recommend this maternity hospital because the life of your baby is always the most important thing.

I had an abdominal aorta aneurism and was operated at Homolce. the hospital is excellent and…read moresurgeons were superb. could not have been better.

bez pořádného a potřebného vyšetření poslání domů.. několikrát.-------------------------------read more

Velmi špatná zkušenost s noční chirurgickou pohotovostí FN Královské Vinohrady…read more Na pohotovost jsme přišli kolem 1:00 v noci s bolestivým abscesem v třísle. Problém trvá delší dobu, ale během noci z pátku na sobotu se akutně zhoršil - výrazně se zvětšil a bolest už byla nesnesitelná, proto jsme přijeli. Hned při příchodu se sestra podivovala, proč jdeme "až teď v noci", převracela oči a vůbec nebrala v potaz, že se stav akutně zhoršil, což jsme opakovaně vysvětlovali. Lékařka se na místo krátce podívala a bez jakéhokoli řešení nás odmítla s tím, že si máme v pondělí zajít k obvodní lékařce, protože to prý teď řešit nebude. Absces v třísle je přitom chirurgický problém, který se běžně řeší na pohotovosti, zvlášť pokud se zhoršuje a je velmi bolestivý. Odmítání péče a způsob komunikace považuji za neprofesionální a necitlivé. Pohotovost má sloužit právě pro situace, kdy se stav náhle zhorší mimo běžnou ordinační dobu. Bohužel jsme se zde setkali s opakem. Doufám, že se nemocnice nad přístupem personálu, zejména na noční chirurgické pohotovosti, zamyslí.

Scared I was, being in a foreign country when the accident occurred at the Lebowski Museum on the…read moremarble steps. Ambulance and hospital were wonderful except for one doctor: radiologist for Cat scan. I could barely move. She yelled at me and then yanked my left arm to get my body on to the table. Mean as could be. Otherwise the E.R. doctor and some nurses spoke English, were very attentive and very gentle. Of course it helped that the hotel owner at Hotel Petr, a family owned business came quickly to the hospital and comforted me. I keep wondering if the radiologist injured the rotator cuff in my left shoulder or pulled any muscles. I am almost recovered: accident occurred October 6th, 2018. I was told that this is the 2nd best hospital in Prague.

From the owner: Institut klinické a experimentální medicíny je největším specializovaným klinickým a…read morevědeckovýzkumným pracovištěm v České republice. Zabývá se problematikou kardiovaskulárních chorob, transplantací orgánů, diabetologií a poruchami metabolismu. IKEM je příspěvkovou organizací přímo řízenou Ministerstvem zdravotnictví ČR.

My mother fell and lacerated her liver while we were vacationing here in Prague. They saved my…read moremother's life! Excellent surgeon, wonderful staff, very caring! So grateful for this facility and these people.

I visited this hospital yesterday afternoon with a painful foot injury and was appalled by the…read moreincompetence and rudeness of the staff. At reception I was told to go down to a small window half way down the hall to receive care. The woman sitting inside did not speak any English (not a crime but, when there are literally thousands of foreign tourists within a mile of this old town emergency room, very surprising). She rudely dismissed me when I couldn't explain that I had an injured foot in Czech and turned her back to me so I would leave. I asked her if there was anyplace else she could recommend for me to get care that spoke English, she ignored me and made clear that she was irritated by my question and the fact that I had not yet left the hospital. I asked to see a doctor and that was a word she understood and she sent a doctor out to the hall to see me. He seemed to know very little English himself but seemed to understand from my communication and demonstration that I had injured my foot and needed to be evaluated. He instructed me to go to the very end of the hall for care. When I reached the end of the hall there were only toilets. A nurse from another area who spoke a bit of English asked me what I needed and I described my injury. She said I needed to go back to the area I had spoken to the rude woman before because it was the correct place. I left the hospital to find care elsewhere as I didn't trust that I would receive appropriate care. I live around Europe most of the year in non English speaking countries and this has been the only place I've had trouble receiving medical care. They should put a system in place for non Czech speaking patients to communicate, even if only by typing their symptoms into a google translate program on their computers. I've worked in hospitals as a patient advocate and in Human Resources. I know that there are ethical as well as legal obligations for providing care to people who walk in your door. The treatment, lack of treatment, I received was completely unacceptable.