Everything from reception through to end was professional and very very timely. Excellent English…read moreand was less expensive than the estimate given at initial email. Great use of email

It was hard to avoid getting sick in the cold weather, especially when you are traveling and when…read moreyou are from out of country. But we are glad to found this clinic. Before coming to this clinic, I have already know this is a place for non- EU patients, that speak good English and they will accept you for no insurance coverage. But honestly compare to the US health insurance, what you paid for its well worth it. And from my research, apparently prague has the 5th best Healthcare service in Europe, so we decided to go in to see a doctor before we travel off to a different country. The clinic was not crowded, however, the doctor was out for an in house service, in this case he was at the hotel. (So, another great option to do if you are far from it, but they do charge more for it.) So we end up having have to wait for an hour. But as soon as the doctors is back, he was quick and immediately see us. The check up was professional, throughout and efficient. And then they send us medication on the spot instead of going to a pharmacy for pick up. And we just paid up and go. It was a stressed free experience, without breaking your bank, especially when traveling out of country. My only complaint is that, after we return home and wanted to get the medical record of the antibiotics prescribed( because the receipt was written in Czech), they never got back to us thru email.

weak i.o.s. no service in the sense of the patient/waiting pacient, what is important is being…read moreoveseen, what is un-important is being seen as important. NO good.

My husband had an ear infection and it was very difficult to find a private care physician in…read morePrague. No one could see him for days and we were referred to this university hospital by our Air BnB superhost. He received excellent care and saw an ear nose and throat physician. The only reason we are not giving this five stars is because it was very difficult to figure out where to go, the place has a rather austere and cold look about it (dark cold war era feel) and it was not as well marked in English so we relied on stopping people and asking for information. Luckily everyone spoke enough English to help us. That being said we would recommend this hospital to anyone looking for urgent care type services in Prague. The price was very reasonable for anywhere, especially compared to US medical prices. It is at the end of the Metro green/A line, the stop called Nemocnice Motol. The hospital itself and the "foreigners reception" area is basically straight across from the entrance to the metro. There are at least two hospital pharmacies on site - one closes at four pm and another is located in the open courtyard area directly across from the metro entrance and that was open after 4 PM but I do not remember the closing time. That Pharmacy had excellent air conditioning! Nowhere else in the hospital was there any that we encountered. The foreigners reception area has three or four stations with chairs for people to give the intake person all their information. That is on the right side. On the left are two stations for children and people who need to stay at the hospital. They take your information (drivers license or passport needed) and they require a 1000 Czech kronor deposit. They then send you to the appropriate floor to see the type of position that you need. After you see the physician you return to the foreigners reception area and either get a refund if your services were less than 1000 Kč or you pay them the balance due. For my husband it was 1102 Kč or at the time of this writing roughly $55. That your drops they prescribed were only $5! There is a Canadian doctors chain that we could not get into but they responded via email and said it would've been anywhere from 3000 to 6000 Kč for a visit. Obviously the university hospital was much less expensive and he saw a specialist fairly quickly. It was a Monday afternoon and to us it did not seem busy. The total time it took from arrival to departure was roughly an hour and 15 minutes.

I saw a dermatologist named Dr Katerina Klauzova. She knows her stuff and has great English skills…read more If you email or leave a message in English you'll be contacted by an International coordinator who speaks English. Aside from this place being fabulously right out of a scene from Zoolander in terms of having gorgeous women dressed all in fitted white outfits, they are professional and super good at what they do. The clinic overall does many services I'm not familiar with and has different departments. I only had experience with the dermatology department. Would go back and recommend!