Dr. Alex Trigonis is quite probably the most dishonest and unethical dental practitioner that I've…read moreever encountered. My son Michael was treated by Dr. Trigonis in 2012. I have four main issues with this treatment: (1) Dr. Trigonis enormously overstated his familiarity with jaw surgery. Also, when he saw how concerned my wife and I were about the prospect of our son having jaw surgery, he revised his initial opinion that "your son's condition cannot be corrected without surgery", holding out the false hope that a non-surgical treatment was possible. Ultimately, four other dental experts--Dr. William Arnett (dental surgeon), Dr. George Lyman (pediatric dentist and professor of dentistry), Dr. Robert Kiken (dental surgeon), and Dr. Stewart White (orthodontist)--agreed that a combination of jaw surgery and orthodontia (Dr. Trigonis' original recommendation) was the only good option. (2) Dr. Trigonis has admitted in writing to having violated our rights to informed consent. He claims that he decided without our consent to take the non-surgical route for treating our son. (I believe that this was actually a false admission, in that he was attempting to cover up having incompetently prepared my son for the surgery, but this is hard to prove). Either way, per long-established legal precedent, Dr. Trigonis' actions constitute dental malpractice. (3) When the jaw surgeon (Dr. William Arnett) informed me that my son's orthodontic preparation was not correct, and that rework would be required to address the problems, Dr. Trigonis demanded more money to fix his work. Given the concerns about his honesty and competence, I decided to switch to another practitioner (Dr. Stewart White). [Between Drs. White and Arnett, my son's dental problems were efficiently and professional corrected.] (4) There is one additional issue that is worth mentioning: When I brought Dr. Trigonis to small claims court, he falsified the dates of treatment. A detailed discussion of the small claims case can be found here: http://phillipmfeldman.org/history/miscellany/small_claims.html

The dentist themselves are great, Billing and insurance authorizatio staff. not so great. I had a…read morecrown and root canal done paid for on the spot. When I returned for my x-rays and consultation, I was told I had an outstanding balance. It was blamed on the insurance company, not covering a portion of the procedure.. I paid this balance and then told them to get a pre-authorization on everything else after that point today I was scheduled for an appointment and received another outstanding balance From x-rays and consultation,. It feels like they just tell you what you want to hear to get you in the door. I will not be returning.

Went in for my annual exam and cleaning…read more 1st: Reception was very friendly, nice and efficient. 2nd. Hygienists was fantastic, kept me updated as they worked and was very careful. Would visit and have them work on my teeth anytime 3rd. Dr. Hunsaker was great, never made me feel rushed and spent the time to explain what my future goals should be and really made me feel comfortable Parking is right off of the main street with plenty of room and easy access and entry back to the street

Office ladies were the worst, provided all insurance information prior to 5:10 (they were asking…read morefor every detail rather then me being able to provide simple information like Social and date of birth as you would anywhere else) but because they input the date of birth wrong they couldn't find my insurance. Then lied about not having any insurance info until 30 min after appointment time. It wasn't even 10 after the scheduled time and they told me I had to reschedule. Wouldn't recommend. Went and scheduled an appointment else where, gave them typical information on insurance, and was booked and ready to be seen within in a few minutes. It was Brooke who got my information wrong.

I loved my dentist out in Glendale, so much so that even after moving out here nine years ago I…read morekept making the semi annual trek back when needed to see him. Alas after nine years it finally became time to find somebody local I decided. My wife discovered this place a year ago and liked them so I decided to check the out. I have to say I was really pleased with my visits. I waited until I had been here a few times so I could give a true review. The first visit was necessary as I lost a crown, which needed to be completely redone. At my old dentist they would have to do a mold, give me a temporary crown while the new one was being made, and then I would have to go back to get that one put in a few weeks later, and hope the temp crown didn't drop off in the meantime. So it was a lot of back and forth for a simple crown. Here they have a 3-D printer, or a witches cauldron in the back or something because they took the imprint and had the new crown completed within a few hours. So same day service. Witchcraft I tell you. Pure witchcraft. I had a regular cleaning yesterday which went smoothly enough. No cavities I am pleased to say. More importantly the girl who cleaned my teeth was very good at doing so without inflicting unnecessary pain which was super awesome! I found my new dentist and he's right around the block from my house now so I am a happy camper.

I love this office! I bring my kids and while it is not a pediatric dentist they always treat the…read morekid amazing. Kara specifically is the best dental assistant in that office. she is so respectful and helpful. we love them!

Absolutely do not go to San Tan Dentistry. Their office is careless, unprofessional, and shows zero…read morerespect for patient privacy. My private account information was shared with someone without my consent, a clear HIPAA violation. They also failed to notify me of a $600 balance from my deep cleaning on November 5th i only found out over a month later, completely blindsided. Communication is terrible, billing is sloppy, and their staff seems more interested in excuses than in protecting patients. I expected professionalism and privacy, and instead got negligence and disregard for the rules. If you care about your privacy, your time, and being treated with respect, stay far away from this office

Love this dentistry; Dr Thomas & his staff are outstanding. My hygienist Veronica is top notch. I…read morehave very sensitive teeth & Veronica is so gentle with me. Cannot say enough positive things about this office. I refer all my friends & neighbors and everyone agrees they are the best!

Very unwelcoming place, the back office is horrible the floor is made of what looks to be cement,…read morethe lady in the front all she does is talk and the Other girl does all the work. Nobody smiles and what the dr talks to the staff you can hear everything in the rooms, I've been to other dental offices that charge $30 for what this dr charges $70 its a rip off. I do not recommend anybody go to this office...

I had such an amazing experience at S&D Dental that I felt like I needed to share. From the moment…read moreI walked in, everything felt elevated and welcoming. The office itself is beautiful, the waiting area is comfortable, and they even offer premium beverages, which is such a nice touch. The entire staff is incredibly friendly and professional, they really make you feel at ease. Gillian was especially wonderful, so kind and attentive. The dentist was top-notch, thorough, knowledgeable, and genuinely cared about making sure I was comfortable and understood everything. You can tell they use state-of-the-art technology, and the whole experience felt very modern and efficient. Honestly, it didn't feel like a typical dental visit at all, it felt more like a high-end, well-thought-out experience. If you're looking for a dental office that combines professionalism, comfort, and advanced care, I highly recommend S&D Dental. I'm so glad I found them.

I had a great experience at S&C Dental Scottsdale Ranch. The office is clean, welcoming, and well…read moreorganized, and the staff is always friendly and professional. Everyone makes you feel comfortable from the moment you walk in, and they take the time to answer questions and explain everything clearly. Dr. DeGennaro is gentle, knowledgeable, and truly care about their patients. You can tell they take pride in providing excellent care. I highly recommend S&C Dental Scottsdale Ranch to anyone looking for a dental office that is both professional and caring.

I moved from Glendale to Florence a few years ago, but continued to drive the two hours each way to…read moresee the dentist we knew because we trusted him and he never peeled us for unnecessary work. After a time we decided that as much as we liked him, we needed to find something closer so we didn't lose a day each time we needed out teeth cleaned, or in case of emergencies. Ocotillo was considered because of their stellar reviews, so I set up appointments for my wife and daughter to get their teeth cleaned. They were my Guinee pigs before I went there myself. :-) They reported back to me that the girl at the front desk argued with my wife that she needed to have my daughters payment run through the insurance company even though my daughter wasn't covered as such and my wife was totally willing to pay cash. As soon as my wife finally gave in out of frustration and told her to give it a shot the girl acted all offended and said she couldn't do that as it is considered insurance fraud. This is what my wife had been trying to tell her so she was very confused. The girl then got into a dispute with my daughter over her age, refusing to believe her when she said she was 22. Not really sure what that was about. As soon as my wife went in, the dentist looked at the x-rays and without even looking into her mouth began telling her she needed a deep cleaning, crowns replaced, implants done etc etc. Our other dentist was REALLY good, and never tried to upsell us for things we didn't need. He even yanked her chain about doing cosmetic work she told him in no uncertain terms she wasn't interested in, asking her when he could get started. She was not happy. So I cancelled the follow up appointment she made as they told her they didn't have time to do all the necessary work that day and made an appointment with our previous dentist for a second opinion. If he says she needs that work done then fine, but as she goes to the dentist on a regular basis I would be shocked to find out that in the six months since her last visit her teeth have staged a revolt and need to be subdued to the tune of thousands of dollars.

My husband and I started going to this practice since 2014. We absolutely loved the staff and the…read moremodest but clean office that gave the very best care. I was very diligent about getting my cleanings & exams, but in 2019 I could no longer work and had no insurance. I lost my husband in 2020, and was very nervous about scheduling an appt this year. After leaving voice mail messages early July with no return calls, I worked up the nerve to drive by to see if they were still open. I thought that might be the case because the voice mail referred to Memorial Day which I found odd. I stopped in on TUESDAY July 6th, they were open, Taylor said Marie & Desiree were no longer there, but said she could get me in TOMORROW. She asked if I wanted a card & I said no, I was putting it in my calendar, but because I had bi-lateral hip replacements I needed a presciption for antibiotics prior to appt & it was going to be really tricky trying to get it filled so quickly. She gave me a prescription, I scrambled to get it filled so quickly, took pills the hour before my appt time, showed up for the appt, office was closed. Called 3 times before Taylor answered, she ARGUED with me that she tried to give me an appt card, she had it in the trash and it said the 8th, not the 7th. I guess the word TOMORROW doesn't mean what I thought it meant. I was angry because I took an antibiotic for no reason, I was not swearing, but she said I disrespectED her. I was so upset I re-scheduled for 2 wks later. I showed up, and Taylor tried to make a joke that she was surprised I showed up because she didn't think I wanted to see her again. Not wrong. My cleaning was with McKenzie who was also new, she was sweet but water was going down my throat & I had to sit up to cough up water at one point. I didn't feel like I got a great cleaning but just wanted to get out. Dr Roper did a quick look, did not address the tooth I was worried about, pushed for me to get a mouth guard & rushed out. While still in the chair, McKenzie offered to schedule my next cleaning. She actually said "Six months would bring us to JANUARY 31ST, but we might be closed because of NEW YEARS EVE." I was shocked & slightly insulted, but I kindly told her she was off a month. She put an appt card in the normal dental goody bag. Taylor was not at the desk as I was leaving but I just wanted to get out of there & left. As I was driving home, Taylor called & said I failed to make my payment. I stopped back in later that afternoon. She said I did not give my insurance information, and I told her she had made a copy of my card back on the 6th. She looked & said she did have that. I showed her my appt card, and asked what date does this say? It showed 1/3/22. She read it to me as ONE THREE TWENTY TWO. I asked what date am I scheduled for? She said one THIRTY one. I said to cancel whatever appt I had & to have the Dr call me. Angela the manager called me, then Taylor who apologized saying she didn't realize how upset she made me. I asked for referrals to another office. To this date, I have not recieved any referrals or a call from Dr Roper. Dr Scheerhorn & Marie are no longer there, and this is definitely not the attention to detail that I have been accustomed to & a faithful patient of this practice, and have recommended in the past. Sad and extremely disappointed.

Rolling the dice with selecting dentists based off of what your insurance covers is always a big…read moregamble. However, DM Family Dentistry turned out to be worth the gamble as it was a total winner. The front office staff were so wonderful and patient about my insurance and having to reschedule my appointment twice. When I finally had my appointment I was a little nervous. Destiny who did my x-rays and cleaning was so nice and gentle. She understood that I was nervous and gave me positive words and reinforcement that I was doing well. This continued with Dr. Brooks as he listened tot my concerns and checked everything out! He said that I was doing well with brushing and flossing and that they will keep an eye on a couple of tight contact areas. This was such a big relief and I left with a smile on my face-they really made my day. I actually can't wait to come back in November!!

I had my first appointment at DM Family Dentistry. The staff & Techs & Dr. Parry were very…read morewelcoming & friendly. I had a through teeth cleaning & detailed explanation of the radiographs by Dr. Parry. I am so happy to find this practice! Thank you all! Sally Jo P. W.

We moved to Scottsdale about six or seven years ago. My wife did a ton of research before picking a…read moredentist and she chose S&L with Dr. David Ngo. I went with a different place at first because it was closer to where we were living. Well, that turned out to be a mistake. I ended up having a bad experience there and finally switched to S&L. Dr. Ngo and his team fixed everything the other dentist had messed up. Right away I knew my wife had been right all along. I've been going to S&L for four years now and they really are the best dental office I've ever been to. Dr. Ngo has removed all my old metal fillings and replaced them with modern ones, plus he's done a couple of crowns for me. Everything looks and feels great. My wife has also been extremely happy with all the work he's done for her too. I'm almost 55 and I've seen a bunch of top-rated, highly recommended dentists over the years, both here in the US and a couple in Mexico. Nothing else comes close. One thing I have to mention is how good Dr. Ngo is with people who hate dental visits or get nervous about pain. His work is excellent, but it's the way he takes care of you that makes the biggest difference. For example, the way he does Novocaine shots is unbelievable. You barely feel it at all. Every dentist out there should learn his technique. With all that said, I do think the front office experience could be better. If the customer service up front matched Dr. David's clearly caring vibe, it would be 100% perfect. If you're looking for a truly professional dentist who gives five-star care and service, this is the place. Dr. David Ngo at S&L is the only one I would recommend without any hesitation.

I've been seeing Dr. Ngo since 2018. On my first visit he spent extensive time examining my teeth…read moreand mouth and explaining everything thoroughly. He is knowledgeable and professional and always takes time to check in, even during routine cleanings. I usually don't wait more than 5 minutes for my appointments. There have been times where I needed immediate dental care and they are able to work with you to fit you in as quickly as possible. I have recommended him to many people throughout the last 8 years! At a previous dental office in Miami I had a terrible experience that started with a routine cleaning that turned into a root canal 6 hours later and left me with significant anxiety with all things dental related. I found out a few years later after moving to Arizona that the root canal was not performed correctly and I had to get it re-done. Dr. Ngo is incredible at calming nerves and making you feel safe when in uncomfortable situations, especially with anxiety. He talks through every step in advance and during the procedures, so that there are no surprises. He takes extra time when numbing the mouth so that the pain is tolerable and at times barely noticeable. I really appreciate this and feel like it's rare to find. I highly recommend Dr. Ngo and S&L Dental for all your dental needs.