I had an excellent experience with a custom order-- Vanessa went above and beyond in researching and providing multiple options for my specific needs so that I could compare material specs and pricing. She invited me to stop by and see their scrap materials anytime which was crucial to deciding between the products. I paid $2 for generous cutoffs of polycarbonate and acrylic (priced by weight) and was able to take them home and experiment with drilling techniques and scratch tests. Since my project required 24 pieces of *exact* uniformity, I may have asked Vanessa about 10 times if she was SURE they'd be perfectly sized and each time she answered with patience, "YES! :)" I paid a very moderate price for my materials to be delivered to my workshop and this morning the business owner drove them over, navigated my very steep driveway and unloaded them onto my worktable herself. They are perfectly uniform and wrapped both sides in protective film. I did not catch the owner/driver's name but my whole experience was so easy and their service very impressive. I'm thrilled to have worked with a local, small business on this project (especially a female-owned one!) and will be back again. read more

I love these folks! Karen is always incredibly helpful, as are the guys in the warehouse. Selection, pricing and service is the best for what my business needs. read more

Always good customer service here. Everyone is very friendly and the owner has helped me out a lot with options to save me some money when their prices are already pretty good. I appreciate them looking out for the small business. read more

So happy that San Diego Plastics is still around. They are my go-to place for all things acrylic and plexiglass. I recently replaced the starboard side glass window which had a major crack in it. Replacing it with another piece of tempered glass would've been a huge project, removing the entire frame surround. I was quoted $1900 by a marine glass company. I ended up going to San Diego Plastics, ordering a 3/16" acrylic glass with the bronze color coating to match the rest of the windows in the salon. It was just flexible enough to pop into the frame. I asked him to hole cut a 3/4 inch finger hole for easy sliding. $75 and it looks and functions just like Glass. A few months ago I used San Diego Plastics for two aft windows that were 25 years old and had tiny cracks throughout. I took the pair in for them to use as a template and another $75 later, I had perfectly fitting sliders. If you go early enough and they aren't too backed up, they can cut while you wait. Last year, I use them to replace a cracked panel in my RV shower. It was super easy to reinstall and looks like new again. Each project I have done with them was under $100. I have always their employees to be engaging and helpful, unlike some of the other reviewers. If they can't do it same day, you can pick it up the next day. I'm more than happy and will continue to use and recommend San Diego Plastics to friends, families, and other boat and RV owners. read more

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Went in the other day to very disappointing results. I left a review here and on google. I just wanted to update everyone on the less than polite response I received from the management on google. Additionally the manager had the gusto to call me back after from a different line continuing to threaten and be a childish fool. Your money would be better in the trash than with these robbers. Get a better inventory, get better customer service, treat your customers with respect. read more

San Diego Plastics - I placed a call at 412 and the incoming call I received from the manager shortly after; acting as an absolute putz of a human being - Building Supplies Near Me - Chula Vista, California

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Ordered a couple of cut pieces of Polycarbonate for my boat, I brought in one odd piece (the other was square) to match. They finished early, and the pieces were perfect. Vanessa was a pleasure to work with, and stayed in good communication. read more

I had a custom cover made at San Diego Plastics, and the finished product was clean and exact. I recommend highly.

Went in in person to get a quote on 2 pieces of acrylic plastic. Was quoted one price, then 2 days later when I tried to order the plastic, I was told it would be double what I was quoted. I even had it in writing. I was told it didn't matter what price I was quoted, "sometimes people make mistakes", the price would be the doubled price. In my business, my quote is my quote. If I "make mistakes," I own up to them and honor the price quoted. read more

So, fuck this place. I've been a customer here for years. Been really satisfied up to now. Now I go in and I buy a pretty decent order and the delivery driver is sitting in the driveway and won't take the load. Apparently this fucker runs the place. His truck wasn't full, he's just an ass. Byeeee. read more

This company has gotten worse over the years , employees confused angry and unhelpful, The Manager is very pushy and acts like he has no time for you , the prices are double what you can have delivered from ebay , too bad that was a good company at one time , dont waste your time buy online ! read more

Rudest customer service. Blaming the customer for short cuts and unstright edges . Recharge me fior the right size. Most unprofessional operations i ever seen read more

I went in to pick up my prepaid order of acrylic pieces. They got the order wrong and charged me for more than my order, they were unwilling to keep the material and refund the excessive amount, which was 35% of the total order. Very poor business practice read more

As a small business owner I cannot express how much I appreciate the awesome customer service I received from Karen and Jerome today at San Diego Plastics! Karen was super helpful, quick on the numbers, and got my job rolling ASAP! Jerome was very friendly and was nice enough to double check my materials before handing them over. And to be perfectly honest, I was reluctant to visit San Diego Plastics because of how outdated their website was. I used to frequent RIDOUT for all of my small acrylic needs, but the amazing service I experienced just changed that! Haha. I'll be a loyal SD Plastics customer from here on out! Thanks Karen! read more

San Diego Plastics - Where the magic happens. - Building Supplies Near Me - Chula Vista, California

Horrible customer service. Mean, rude, derogatory - the list goes on. And not the best price in town. For a very simple job, I was told one price and then invoiced much more. I cancelled my order. I was then charged for the good that I did not receive. It has been such a hassle to contact and speak with the company. All of my communication has been with Karen, who seems to be the head of sales. She is not a nice person and not a fair businesswoman. AND I FOUND A BETTER PRICE FOR THE GOOD THROUGH ANOTHER COMPANY. This is after Karen said that her prices can't be beat. Shady, dirty, anxiety-provoking... Not the place, y'all. Not the place. read more

5 stars. I needed plexiglass to make a sneeze guard. I already had design in place and had cut wood. Just needed two pieces of thin plexiglass cut 24" by 44". I arrived and see that the warehouse is closed and had to call a number to place an order. Mirta was able to help me out and she was very friendly and sold me a sheet cut to my sizes. Came back later to pick up. Very easy transaction and would come back again for my plastic needs! read more

San Diego Plastics - Sneeze guard - Building Supplies Near Me - Chula Vista, California

Karen is the absolute best! She found the exact acrylic tube we needed for the chill water expansion tank on our ship. Thank you!

Pass on this place! Google or Yelp other choices for custom fabrication. If you need any custom plastic fabrication you have plenty of other options than to deal with their attitude and rudeness. I've never contacted a place where you felt unwanted. SD Plastics makes you feel like your business is unwanted. Even over the phone. If they can't do a small job and support local San Diego business, then how do you expect they will handle large jobs? No customer service skill, no help, rude and untimely communication. No etiquette what so ever! No sense of San Diego community. read more

I've used San Diego Plastics twice now, and have mixed feelings about the place. The first time we used them was in 2009 (yikes that was a while ago! I feel like I'm 5 years older as a write this!). We had a complicated project with a plastics application - making a piece of installation art that had two window structures in it, and needed 28 pieces of frosted Plexiglas (we got Lexan) as "panes," all with slightly different dimensions. It was certainly a job that required a lot of precision, custom cuts and close measurements. I drew up a slam-bang diagram, well-labeled, with all of the measurements on it, and when were received the pieces back, they were all neatly wrapped in paper, and labeled according to the diagram. They all fit perfectly! Shawn Michael was the one that interacted with the shop there, to drop off the schematics, and to pick up the pieces, so I have little reference for customer service and communication for the first job. I was the numbers person, and they got an "A" for precision and following directions that time. The second time we used San Diego Plastics was very recently for a project we're currently working on. I went with Shawn Michael in person to the shop to discuss the pieces, as it was a much larger job, and we needed to work with them on a quote. The customer service we received was, well... challenging. It was a busy day, and the man who helped us seemed very ruffled that he had to come out to the front desk to work with us - I guess he was more of a "back office" man, maybe some kind of manager. He tried to look us up in the computer system, as I mentioned we'd had work done before, and couldn't find us, making some quip about how other people don't log the customers correctly, but that HE does. I told him up front the dimensions of the pieces we needed, but that we weren't sure on what thickness of Plexiglas we'd need, and we had a budget to work within. We gave him the wish list, he ran the numbers, and it was almost double what our budget was, so we began to modify the request (e.g. 14 inch plex instead of 1/2 inch - the 1/2 inch was kind of overkill, but would have been nice). This process seemed excruciating for him. He was impatient, and while we ran some calculations, he went and sat back in his office, but didn't come back to check on us or let us know how to get his attention when we were ready (I didn't feel it was appropriate for me to go behind the counter and knock on his office door). He huffed and puffed a bit like the big bad wolf, and rolled his eyes like an impatient teenager. I wonder if he cracks a smile with anyone. Sure, in my best scenario, I would have come in and known exactly what I wanted, and exactly how much it cost, and just ordered it. But the point is I am NOT a plastics expert, and they are, and I actually need their help to price out the work. He didn't seem to express much interest in the project, in recommending thickness based on application, or trying to understand what it would be used for. He just seemed to try to get us to keep as much of the cost as possible so the shop could make as much money as possible, and he could stop being bothered. Another thing that I thought was odd was that I had called in advance to see if they could cut the plex at an angle, and what angles they could cut the edges at (bevels). The person I spoke with said they could cut it at pretty much any angle as long as the Plexiglas was thick enough. When I showed up, the man we were working with said that they could only cut at 45 degrees, and that in order to cut at 22.5 degrees (which is a standard angle), they would have to order a special bit, and they would have to charge us for it. I said ok, but that we would get to keep the bit, especially if we were paying $50+ for it (and it could be useful in our workshop). When it all was settled, they didn't charge us for the bit, and they kept it, which was fine with me, but just shows inconsistent policy and lack of communication with their customers. In addition to the trial of placing the order, when Shawn Michael went to pick it up, there was a huge missed communication where they had part of the order laid out, went to go get the other part from the back of the shop, thought that he had left, called me on my cell phone, I called Shawn back, and he said he was just waiting there where they had left him. It was a little stressful, and there seemed to be just a few too many moving parts than there needed to be. Bottom Line: Though this company does provide a service that I have benefited from significantly in the past, and though I have appreciated the precision that the shop workers use in executing the project, they could do with some customer service training to improve their relationship with the community, with small businesses, and with the so-so- public relations image they've developed over the years. read more

I needed a couple of polycarbonate panels & gave the wrong size. They were good enough to recut to the proper size.

Super friendly, quick, and inexpensive. They even have a good selection of remnants for $1 per pound. Wish I wouldn't have wasted my time and money at lowes or Home Depot in the past read more

Upon my second visit here, the manager at this facility was extremely rude. I had requested a 36x24" dimension cuts from a full sheet and when I arrived only 1 sheet was there so I had them cut a full sheet (96x48") into the dimensions I had originally requested. She proceeded to roll her eyes and demanded I pay for her mistake in cutting the single piece. Completely rude and unprofessional. The rest of the staff was pleasant, I feel bad for them. Will not be coming back here. What a lost opportunity for them as I have a thriving small business. Not to mention the facility is located in a sketchy area. read more

They have sheets of any and every plastic you could possibly need. They will cut sheets down for you for free (but you should tip them because that's the cool thing to do). The staff is always helpful and pleasant and their selection is insane. read more

F*cking shitty attitude! And shitty product!! If you buy things here, expect the material to be imperfect! They sale me a defective plastic material. when I went back for return the next day, the manager tell me all plastic materials are expected to be a little imperfect so there is no return. Shitty people and shitty service read more

Called eplastics and was quoted $227 plus tax for a 28x54 sheet of 1/4 inch acrylic in clear...this put my daughter out of budget for the hamster cage we are building for her. I decided to call around and got the same sheet from San Diego Plastics for $105!!! No imperfections, just straightforward honest transaction. I would give 5 stars except for the fact that I paid upfront over the phone so it would be ready when we got there (they (Luis) said within an hour). We arrived 2 hours later and had to wait for about 15 minutes while they tried to (and couldn't )find the piece and ended up cutting it while we waited, which, only took a couple minutes. Overall it seems like a very reasonable trade off for the price read more

THIS PLACE BLOWS! My partner is working on a masters in architecture and I am a law professional, we are not dumb people. We would go to San Diego plastics to get materials for the Architecture School all the time, there is always some kind of drama. We always got suckered into going here because of the rummage bin and close location to downtown. If you get the lady at the front desk, lucky you. If you get the guido latino male....poor you. This guy is rude, I mean obnoxiously rude and mega unhelpful. We got a quote on acrylic panels $120 a piece. Two weeks later "the manufacturer had increased the cost by %8 and we had to pay for shipping to their location $68 a piece" The price virtually doubled! Please take your business else where this place sucks! read more

Best plastic supplier in town. Karen is super helpful and knows her shit. Pretty much everyone who works there is great.

San Diego Plastics is AMAZING! I heard of this place through an interior design instructor at school. I happened to need some clear squares of plastic to build my model and went to check this place out. The thing that really delighted me were the entrance signs; normally going to a place like this makes me a little nervous because I never know where the entrance is, and I wander around feeling like such a dork. But the entrance was clearly marked here, parking along the street, and an actual person behind the counter. Usually I have to search for someone to help me, but Karen was so super helpful. She pointed out the bins I could rummage through for only a dollar a pound. It was so exciting to legally bin dive and find what I needed. When she rang up my total I felt like I was stealing--it was so cheap. Overall it was such a smooth ride, I totally will come back again. read more

Unbelievable. I guess service is not part of their mission. I submitted an online inquiry regarding materials for a prototype two weeks a ago. No response. Since then, I left three messages with no reply. Today, I managed to get off of work early enough (4pm on Wednesday )to call one more time. Finally someone answered. I let her know in a calm and lighthearted manner about the three calls and online inquiry, and let her know that I am grateful someone answered. No apology, no "let me get you to someone who can help you now". Just, "Ok, hang on so I can find someone to help". I held for over 4 minutes before finally hanging up. This is a shame, because it is a local company & it would have been quite convenient to do business with them. At this point, they would really have to earn it. Otherwise, I'll contact a company who I can trust will deliver, if needed. read more

First, I have to say I am not a big fan of plastic so my review should show just how amazing this place is! I was so surprised with their selection. If you have a need for any type of plastic this is your place to go. I went in with a coworker without really an idea of what we needed and we ended up coming out with our hands full and lots of fun projects to do. Karen Stacy was amazing as she helped us find just the right materials for our projects! Thank you Karen!!! read more

One of these cool places that has excellent stock and excellent service. The store is about function - it's not a boutique and it's not retail pretty. But they have it all. Went there for a large bronze colored cut to size plexiglass pane and was in and out in 10 minutes. read more

They got all kinds of plastic sheets for your building needs. They are very accommodating and helpful. Even for small qty needs. Karen was super helpful and even show me which material was better for my project at a lower cost. read more

Went to get some white acrylic for my business and the front counter gal was extremely nice and helpful. I called before I came in and they were very cordial as well. They cut it right there and I walked out with my sheets. The price was better than my local plastic company around the corner from my house. Nice work guys! read more

I know this is a random review for me, but my mom has one of those overhead lights in her condo, and instead of being the standard 24" x 48" it's more like 24.5" x 48.5" - we were in and out and it was quickly done. A few years later when one fell out and broke (because a repairman pulled it out and didn't put it back in correctly so it fell out!) we got a new one cut. :) Glad I remembered the place! read more

Karen was SO HELPFUL, they immediately cut the plexiglass we needed, it was affordable, and I left as a very happy client :-)

What a wonderful place to make a purchase! I have an outside cabinet with plywood doors that delaminated in December's rain, and I wanted to replace those doors with something that would not be bothered by rain or termites. I visited San Diego Plastics to see what Marine Board looks and feels like. I liked what I saw, and gave my list of door sizes to Karen. She wrote up my order and then walked the order over to a saw table. I asked when I should come back to pick up my doors, and she advised having a cup of coffee and waiting. In less than a half hour after I walked in, I was driving home with my new doors in my trunk. read more

This place is great. They aways sell at a fair price, with a well stocked selection and with friendly service. If you need any raw plastic material I highly recommend this place. Been coming here for years and many more to come. read more

Needed a small piece of plexi for a side table. Karen was so nice and helpful! I will recommend this place instead of eplastics!

I agree with the other reviewer...absolutely no customer service. After looking at their terrible website and having to call them up with some questions all you'll get is attitude, no help whatsoever. I'll take my business up the coast a bit, perhaps find someone who is willing to provide an actual service. read more

cool place, particularly the scrap bin. A bit daunting for a first time visitor (it's more of a warehouse than a retail store), but Karen was quite helpful... read more

Delays delays delays. Working with Daniel, the sales person, has been stressful because he does not appreciate timeliness of an order. For 80% of conversations that required follow-up, it was me who initiated the contact. At least he took my calls, thus 2 instead of 1 star. I gave him the benefit of the doubt repeatedly, and told his boss that he was too overworked. Thought a call to the boss would help. He was hardly apologetic. Thus, a culture of customer-we-don't-need-you permeates the company. read more