To the super rude and nasty exit food scanner at Sam's Club, I must insist you NOT wipe your snot nose while on duty and proceed to touch my food even after I quietly pointed out your food handler violation and asked you not to. (Twice). Now I get to go home and sanitize everything. Apologizing, after the fact doesn't unring that nasty bell. read more

Checkout customer service is a joke! They want to force you to use a credit card to pay for your purchases and check yourself out? Lines at full service checkout are long and slow While management hides. Store standards aren't lowered when they open additional checkout lanes; it honors customers time. But it also takes store management that has a clue! read more

I love Sam's Club. It's so easy to do the scan and go shopping. I like their flowers, good selection and good prices. I enjoy buying sushi there too! So tasty. read more

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Got this folding chair from there as a gift. It's like the recliner of folding chairs. Super comfy and sort of stylish. read more

Sam's Club - It's the recliner of folding chairs - Tires Near Me - Vestal, New York

Clean and smooth check outs. Could use more international food items. Clean and organized.

I bought a membership because my daughter lives in Binghamton and she needed to buy items in bulk at a cheaper prices than the supermarket. Normally i would choose Costco bit there are no stores within the area of SUNY Binghamton. Walking in and getting the membership was quick. However, walking around the store reminded me of Walmart. I said that to my wife and she reminded me that Walmart owns them, the store seems somewhat empty for a Friday morning but we got a few things. I will say that after being a Costco member since 1997, Costco's are a shopping experience at every level from groceries, tires, vacations and cell services. I did not get the same feeling here at Walmart but this membership will do for now. read more

Sam's Club - 1st time member at sams club - Tires Near Me - Vestal, New York

My first time shopping at Sam's - and I loved it. I really appreciate the variety, store layout - and my slice of pizza was really good! I love Costco because of their reputation for fairly paying and treating their employees. I hope Sam's has similar priorities. Will be checking! read more

So placed an order for delivery Feb 28 to Sams Club. Paying a shipping fee. They deal with a company called AIT Worldwide Logistics. I will not be getting my order for over 2 Weeks. The company will then call and make an appointment for delivery. I have tried to contact them to set it up during my hours I am awake, as my phone is in do not disturb when I sleep(night shift work) They will not take a pre-contact call to just deliver the item. And if I do not answer when they decide to call- whenever that may be--- they will deliver it at a later time. I am 100% dissatisfied with this experience. And will never order any product from a company that utilizes this third party delivery service. I can't even call it a service. More like a DISSERVICE. Sam's Club you gotta do better. read more

Pick and choose who who's their cars at the door. People were crammed in the entrance without masks and I didn't feel safe stopping. Two hostile employees ran after me demanding I show the card. Since you can't buy anything without a care anyway, maybe spend those resources enforcing the masking policy??? Here's your sign... read more

I ordered 2 items for pick up. Booked noon-1PM for pick up. Everything was good. Was at pick up at area at 12:30PM. Associate (a woman) asked if I received email confirmation the items were ready. I said I only received the order confirmation. The associate then said in a VERY condescending manner "that is not what I asked" and proceeded to tell me they were 2 hours behind due to being short staffed. I offered to go onto the floor and get the items, essentially doing their job. The associate said I could not do that and instead would have to cancel the order and I can then purchase them like normal. The store needs to work on their associates customer service skills. That associate was having a rough day, but being so vile to customers doesn't solve that. She makes me want to never shop at Sam's Club again. They should also provide notifications when they are behind. Do better, Sam's Club. read more

Holy smokes - worst and I do mean the very worst...customer service on the planet! I remember 20 years ago you never had to look for help..there were associates everywhere...today...you can't even find someone to help you ring out. Went to purchase 3 simple items around 6:30pm...get in and get out....unfortunately, they had (1)..that's right...(1) register open that had a living..breathing human at it....and of course there was a line for that one open register.  Now....I get it they are trying to cut cost...but Sam's seems to have forget...that WE PAY to shop at their locations....so we expect some gosh damn human interaction.  So went over to the automatic check out...started to scan my items...and a associate comes up and says "hi...let me help you"...they started to push the button to UPGRADE to the more expensive Plus Membership.  I asked her...what are you doing?...She said "helping you save money" I explained that's not saving me money...I do not need that upgrade....she tried to tell me all the wonderful benefits...and I explained...well If it the membership included a live check out person...sign me up now. She walked away mumbling. I went to pay...and guess what...the automatic register machine...does not accept cash..which is what I normally use for payment.....had to get assistance..2 minutes standing there waiting...she returns....I explain I pay with cash...and said...well these machines only take cards...and I explained...yes I was able to figure that out all on my own....even though there is NO SIGN on the machine...She said..well there is not sign on this one...but the one over from it has a sign...and I said...no kidding...but guess what....I am not at that machine am I?  She canceled my order and told me to go to the register to pay with cash....I said...yes the one with a line...there only one open....she said..well go to the cashier next to her...her signs CLOSED...but she will ring you out.  OK...did that...as soon as I got to the cashier...I said "hello how are you?"  The cashier pointed at the sign and said "This register is closed" No return hello....just a basic..go f yourself. At this point...I had enough. I yelled "screw this...I will spend my money someplace else...god damn ridiculous I have to ring myself out at someplace I pay to shop at! Sam's Club was so awesome back in the day....now they are a shell of what they use to be and the customer service is COMPLETELY NON EXISTENT When is a Costco coming to our area? It cannot happen fast enough at this point. read more

Vestal Sam's Club is the worst store in the chain. I have been a member for many years and have been shopping there once a month. Today I wanted to buy a 1000.00 Gazebo the Store manager Theresa was not able to check the item for me to see if she had one in stock as I spoke to her on the phone then she proceeded to laugh at me. I have never been talked to or treated so poorly when all I want to do is spend money. I will never step back into the Vestal store again. Veery poor customer service. read more

They aren't bad. Just organize the place a bit better and id come more often. It's a bit overwhelming in there.

If I could - I would give less than 1 star. My mother and I went today - walked in - clean and organized. The first aisle we walked down - an associate - apparently on lunch break - had pulled a sofa for sale in the middle of the aisle and was relaxing- pretzel, hot dog and drink. I believe he was talking to a girlfriend but from the nature of the conversation, I rushed my 13 year old daughter past. Only 2 lines open so my mother and I with separate carts scanned on the app. My 75 year old mother went to check out and an old card was in her system. She had the new one but asked for assistance (I was still shopping). The checkout associate told her to step aside. He didn't have time (not busy) - and told another associate to deal with the "old lady". The second young man was very nice and helped. When my mother went to leave - the first associate scanned EVERYTHING in her cart - to "make sure she wasn't stealing" in front of my daughter and others. When I went to check out my card (store card) was tagged for fraud because we travel. I handed my ID- and was told they could do nothing. If I couldn't pay - out it back. After 45 minutes in an aisle on with customer service it was straightened out. No biggie - go to leave and they scan EVERYTHING in my cart to make sure it was OK due to my mom. Now we are retired military - my husband is on contract. We travel and I appreciate the security but the most humiliating experience - we bought over $800 worth of merchandise. NEVER AGAIN - this was the worst store! read more

Better than Bjs and Costco. Has a better selection. Also has a fresh sushi chef every morning.

Clean store with fresh inventory. Typical Sams layout and configuration. Always changing inventory and store layout to keep things fresh. Overall good selection and good bulk pricing. read more

Sam's Club - Inside store - Tires Near Me - Vestal, New York

Was just checking hours online and came across all the whining from customers. Make an appointment if you want tires; don't go shopping at 9:45 a.m. if they open at 10 a.m.; go somewhere else if you're so miserable shopping there. I've never had any problems at Sam's Club. read more

Slow.. Very limited customer service. Tire Dept is likely to damage the rims in your vehicle. Caution. Large store store with reasonable prices on most but not anything. Sams club unfortunately is the only 'game' in town in terms of clubs so not not a lot of options here. Most Employees are nice other than the tire Dept - very rude. read more

Went to Sam's Club to get tires this morning and they wouldn't take me cuz I didn't have an appointment. They wouldn't even try to fit me in! Sadly they not only lost the money I would have spent on tires but also the money I would have spent shopping and that is always several hundred dollars. In the future my warehouse shopping will be done at Maines or Costco. Costco is in Syracuse but I'd rather drive the 70 miles than deal with a company who has no concept of customer service. I went to Mr Tire and got my tires and they fit me right in and were soooo nice!! Even welcomed me as a first time customer!!! Adios Sam's club!! read more

Just had a horrible experience at Sam's Club. Very aggressive team member got very nasty with us over something very silly. To difficult to go into. So I complained to the manager who processed to give us excuses for why the team member might have been that way, she kept on talking not giving me a chance to talk. Worst retail experience I have ever had anywhere. This was in Vestal, N.Y. read more

Hate that I even have to give any stars...my shopping experience was fine until check out... TO ALL MY BLACK PPL BEWARE!!! Staff is very "selective" when it comes to shoppers and who they select to stop and approach as well as checking out and DOES NOT give equal customer service....shame on you.... this was my first visit to this store's location and will be the last time I ever spend my hard earned money in a store that when I leave I leave with a bad impressio. I'll continue to spend my money in Walmart every other day just to continuously leave with a smile on my face. read more

This place is great. A huge selection of products ranging from food to electronics is available. The prices are very good when buying in bulk. They also usually have samples near the food section, which are great to try. The staff is also very helpful. read more

Absolutely ridiculous...I pay them $45 a yr. to shop there and when I go there at 945 am and attempt to purchase something they tell me, sorry you cant shop now unless your a PLUS member. If you would like to upgrade your account today for just $10 more you may shop 15 minutes early. F$#@! the Walton family they are not getting $1 from me ever again. read more

like the product selection and stuff you down find in store you can get from the online shipped for free if you have plus membership. Store is kept clean and well arranged. The order online and pickup at club is pretty fast. Also the scan and go app is nice feature if it was working . read more

The photos are nice, they don't have the choices some places do, but I like that you can see examples of the items in store. Usually ready right on time. Online site isn't the best for editing, but it is about the cheapest while keeping decent quality. read more

11/01/2018 I Purchased four new tires online and was notified via email they came in, I go there this morning and now told I need an appointment for installation even though nowhere in there store says you need an appointment for installation. Then I said I would buy them and take them elsewhere and then he Stated they take walk-ins but you have to leave the vehicle but no guarantee it'll get done. What kind of garbage is that? I'm now waiting for a manager and going on 30 minutes currently it's 7:56am. I am a business member. So. 8:00am two managers come over to talk with me a gentleman named Jeff and a woman I don't know remember her name. Tell me the same that this is the industry standard for buying tires and you need an appointment. Gee nowhere on Sam's club website or in the store does it state this and I pointed that out and was told they don't have to advertise that to inform their members. Sadly after after two decades of being a member I'm done with them. Ridiculous how business turn away customers especially members. Good luck my friends Sincerely Douglas Van Winkler read more

at tire place to get headlights done. they do an amazing job. got in at 7:06 am already 2 people ahead of me. get here early next crew doesn't get here until 9:30 read more

Sam's Club - woo hook got here at 7:06 car in at 7:40 - Tires Near Me - Vestal, New York

This place has been mismanaged since I can remember! I don't know where to start displaying my unpleasantnesses about this place. Let me start with how every year, they automatically charge my business for the plus rewards membership, without asking! Every year, $108! The staff turnover is ridiculous, probably because they pay and treat employees like shit! I know, because I know several employees that have and still work there. Finally, because I'm out of time, I can't stand the solicitation of bullshit when I walk in and out of this place! From the Direct TV guys trying to sell me direct TV every time I walk in there, to the people outside trying to sell you their bullshit! Soon, I'm going to snap on the manager, but it won't do any good, because he hates his job too, and probably won't be there very long. I wish a Cosco would open up across the street or next door, but I'm afraid the same mutant employees would just be working there, just like the ones here at this Sam's! read more

Found out from 2 separate employees that the hamburger specified "as ground fresh daily" in signs all over the store comes to them pre-ground in bulk tubes (maybe even frozen, not sure). They then re-grind it and package. Very deceiving. Also, on several occasions I start using a product and find that they no longer handle it. read more

I was really surprised when I bought a bag of King Arthur flour in this store and then went to Walmart and bought the same one for 50 cents less. I went back to the Sam's Club manager and told him and he said, "we don't compare prices because we are the same company". Well, there is something wrong with that! You charge your customers to join your club and then charge them more for a product that your company sells at another store within the same mall. That's crazy. Anyway, I run a business and do the shopping for it and in order to be responsible to my owners I will take our business to another store (not Sam's). read more

Sams automotive section is a joke. I went in for 4 new tires in Nov of 2012 and I have had to go back a total of 7 times to fix the issue they caused. They broke my tire sensor. And one of the mechanics stole the bag of change I had for my daughters bake sale and when I confronted the manager he had the guts to say I never had the money in my car! Well when he took me to the back to show me there was no change bag and I had lost my mind guess what we found?! My blue and pink change bag!!! I will never go back to this place. Cheaper isn't always better. read more

The whole team at Sam's Pharmacy is great for prescriptions!!! The familiar staff; Carl, Ray and Brem provide great personal service. Always helpful! Quick refills with text notifications to your phone when its ready and never a long wait. . read more

I bought 4 tires from Sams for Vehicle Jan '013. When I went to drive home the tires were so out of balance that I didn't dare drive over 40mph. They rebalanced them and it still shakes. They claim it's the van not the tires. I told them the van didn't shake before, just needed new tread. Took it to another shop and they balanced them right. Thanks for nothing Sams. I won't be using you again. read more

Terrible service at automotive department. Went 3 different times and they don't have employees there to perform the work. I spoke to the manager Spencer who was very rude and then gave me the wrong number to call and file a complaint. When I confronted him about giving me the wrong number he laughed and acted as if he was glad he wasted my time. I will never go there again. Spencer needs to learn what is is to provide good service. read more

I am an employee of this terrible place and when i gave a one star rating it was only because you cant give negative star ratings. We as employees are treated like dirt, underpaid, and overworked because management doesnt want to hire enough people to run the store properly. They only care about upgrading memberships and will treat you terribly as an employee if you do not get members to upgrade. i have a family to support and have been written up several times for taking lunch 1-2 minutes later than what i am supposed to which only happened because i was working with members at the time of my lunch. I am now to the point where if i get one more write up i will be fired which is what the management of this club wants anyways because they don not want to have to give employees insurance which you are not even offered until you have worked for the company for a year. The club is terribly understaffed because the less employees they have to pay the more money it looks like they are bringing in. As an employee i can tell you i am often stuck in departments which are nkt my assigned area and have no idea what i am doing or how to properly help the members. We the employees and you the members do not matter at all to the management of this club, all they want is for you to upgrade your membership because it makes them look good. And as employees we are disposable there is always someone looking for a job and it doesnt matter how hard you work if you dont get those upgrades you are no good to them. If you are looking for a good secure job and have a family to support i strongly recommend staying far far away from vestal sams club because job security and a livable wage here are a huge joke. And if you are a member of this club im sure you have seen how understaffed the club is, how unhappy the employees seem, and how badly the club is managed. I have heard rumors that a costco is opening in the area which i hope are true because they actually treat employees like people instead of trash that can be thrown to the curb if they are not getting members to upgrade. You would not believe the amount of member complaints i get every day and i get mistreated by the member because they think i dont know how to do my job, its not that i dont know how to do my job its the fact that we arent trained well, we arent treated well and we dont care about trying to do good for our store because we get no benefit from going above and beyond. read more

bought a kitchen aid grill from there got it home and it was damaged really bad we live about 50 miles away we took it back to get a new one granted we are business that spends prob 30 to 40 thousand a year or more at that store the manager told us it didn't matter if we were a top customer or not we wanted him to give us credit for at least the gas money to bring it back .he was not very personal and didn't want to hear are complaint .so matt the manager maybe we will take our business to bjs and spend 30 to 40 thousand because it dosent matter if your a top customer in your store . thanks for nothing. read more