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    Sam's Club

    2.6 (20 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 1 month ago

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    11 months ago

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    3 months ago

    Helpful 1
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    2 years ago

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    2 years ago

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    8 years ago

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    4 years ago

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    5 years ago

    Helpful 2
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    4 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    6 years ago

    Heard back from Sam's and they indicated they addressed the issue. Appreciate the quick feedback and resolution.

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    7 years ago

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    10 years ago

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    7 years ago

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    5 years ago

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    9 years ago

    Nice location and the interior is very spacious and nice. The staff is not helpful and my check out person was borderline rude.

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    10 years ago

    Friendly staff and well stocked store. Very neat and clean isles for an easy shopping trip.

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    10 years ago

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    Mavis Tires & Brakes - Slow Sunday

    Mavis Tires & Brakes

    (41 reviews)

    I went in to get a flat fixed on my truck. Though I had no appointment, they were able to take me…read moreinto the shop where the work was promptly started. There was the usual array of service upsell pitches...some of which I agreed to. However, I declined others. Go in with some knowledge of the work you want done. All in all, I was able to get quality work in a few hours and at a fair price.

    Mavis of Madison - you are despicable…read more... I've been a loyal customer for years because historically you tried to help, a little more than most. No more.... Now you're just another rip off artist.... I brought in a tire for a simple patch Waited a day for a response and eventually had to call multiple times to get an update You told me "we can't repair your tire because of its age" The tire is 4yrs and 12 weeks from manufacture date.... Tread is still like new [see images] Nail / damage is dead center tread and is as minimal as they come When I got to your office I asked to "see" the written policy, "I don't have it written, it's a 'corporate' policy that my manager told me, nothing over 4yrs" "Are you kidding? That tire is perfect. Are you that determined to force me to buy a tire?!" "Sorry, it's not me, it's policy" "Policy that you can't show me? That you were told? That you just know?" [stares with a stupid look] As expected I go to another shop, they look at my tire and say "that tire is perfect, we'll take care of you" Fixed it, on the spot, in 20mins, for free...... Mavis - you will never get another dime from me... UPDATE: the response to my post automated, they don't care...

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (37 reviews)

    Terrible service. They open at 7:30, me and my mom pull in at 8:30 and got completely ignored. Mind…read moreyou, there is no one else waiting in line, they're empty. We parked outside an open bay, called their phone line which left us on hold and they literally had a worker in the garage who turned and hid behind a shelf. It would've been comical if it wasn't just such terrible service. They had a handful of employees we could see through a window who just stood inside. It was lightly raining, and no one wanted to go outside to talk to us. All my mom needed was the air in her tires filled on her jeep wagoner. We drove to Mavis tire down the road instead, wonderful service and people. In an out less than five minutes. Go there instead.

    If I could give this place zero stars I would. I don't usually post things like this, but I had a…read morevery upsetting experience at Firestone in Madison. We've used Firestone for years for all four of our vehicles with no issues. I recently had four new tires installed, and the next day noticed all four rims were scratched and chipped. When I went back, the manager (Joe) repeatedly told me, "We didn't do this," over and over, insisting the damage was old or caused by car washes or curbs. I have never hit a curb in this car. He told me I was the first American to have never hit a curb. Keep in mind this was all 4 rims! Not just 1! The situation escalated quickly. He accused me of trying to "cheat Firestone out of $1000 rims," told me to never come back when I told him that we used Firestone for all of our oil changes and tires etc... said he would make sure he never crossed my path after asking where I worked,(I work in healthcare and had scrubs on ) and ended by telling me, "You need God." I have never been spoken to or treated so disrespectfully by a business. I'm extremely disappointed. Most of this in front of other clients in the lobby, and another employee.

    Sam's Club - wholesale_stores - Updated May 2026

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