Here's the Scoop: I arrived at City MD at sound 6:00pm. The receptionist stated that it was an 1…read more1/2 wait. It is now 8:41pm and I am still waiting for the doctor to come in to check me out. I came in for an x-ray. I was called into this patient room at 8:20pm. It is now a 3 hr wait. This is ridiculous! I thought this would be faster than the hospital emergency room. I guess was incorrect. Don't go there before closing because this is what you'll experience.

Went here for terrible abdominal and back pain. It was so severe i was crying myself to sleep. I…read moretold the doctor several times that it was not muscular-skeletal issues, because I deal with those all the time - it was different. But the doctor clearly knows MY body better than me!! They have me pee in a cup - then the doctor comes in. He goes on for five minutes about how I don't have a UTI. And i'm like okay? I didn't even know that was on the table. Then, he asks me if i did any heavy lifting or worked out too hard .... i did not. I answered no to literally every question alluding to any sort of muscle strain or joint discomfort. Somehow that did not go through his head, and i get diagnosed with a muscle strain, and sent pain meds. WOOW YIPEEEE thank you for fucking nothing. I get a call 4 days later - still in absolute agony..... Regarding my test results: Hey you have a UTI. Untreated for an extra FOUR days after I saw the doctor. Bro doesn't know how to listen, all he knows is how to go on fifteen minute tangents of useless shit. Idgaf what mental disability you have, but maybe let's listen to patients instead of telling me buffoonery of how i strained my muscle. Never going back unless the doctor opens his ears instead of his mouth.

I've been going here since birth and I love it. The staff and the doctor are always friendly and…read moreprofessional. They will always make time for their patients and the wait time is usually about 5 minutes sometimes 10. Another bonus is that they do bloodworm in office and that when they get the results you can see them on your patient portal (if you choose to sign up for it). I highly recommend Dr. Ferguson!

I saw both docs, Dr Sammis first. Brothel docs gave quality, evidenced based practice care. The…read morestaff going above and beyond to insure my comfort and safety were ever so kind from making the appointment continuing through my follow up visits. I'm a psych NP so I understand about good quality care. You needent look and further

Without a doubt the most unprofessional office experience I have ever had, in any industry! Never…read moreonce have they picked up the phone and asked if they could help. It's always being put on hold before you can even get the words out, or not answering at all and having to leave a message. When they do, the appointment is always days away. You can forget about reaching out or following up. No matter the reason; annual physicals, test results , documents, appointments are all the responsibility of the patient. Of course only if you can get through, or they call you back. I don't think I have ever called or been there when they were not carrying on another conversation and I was not made to feel like I interrupted. How dare I!

Making an appointment was easy peasey. Wait time was minimal when arriving at the office…read more I saw Dr. D Franko, out of the Medford office. It is a convenient location right off the LIE. The office was clean and staff extremely kind and helpful with any questions I had. Dr. Franko was swift and pleasant. I feel confident with continuing my care with him and the efficient staff at this location.

This office has zero respect for their patient's time. Over an hour wait time After Time. They…read moreconsistently cancel and reschedule appointments. Send you to take test after test after test. Rude staff when questioned about the completely unacceptable wait times.

Front desk staff are not that friendly and do not seem pleased to be working there but everyone…read moreelse is pleasant and helpful. Even those just taking blood/administering infusions and injections. The doctors are extremely thorough and will run every test they can think of to help diagnose the issue. I do believe the quality of care is high but there are definitely areas to be improved on starting with reception.

Every time I go, I pay in person. Yet repeatedly, every time a few days later I am billed for what…read moreI just paid. Poor billing department. Also, every time I go, the secretaries tell me that my appointment is a different day/time. EVERY TIME I GO! So then I am left with waiting 1.5 hours for a bus ride home, for I cannot drive. They are unorganized, so I stopped going there and switched to Stony Brook Hospital Hematologists. I first tried seeing Dr. Yelda Nouri. She quickly stated something briefly. Then she rushed me out the door. I tried to ask some questions. She replied in about five words. Then she left the room to make more money by seeing more patients. She does not care about patient's health; works only for money. Dr. Nawaz is brilliant and kind, yet runs 45-60 minutes late. The Patchogue location has poor quality sensors for the water to turn on in the restrooms. The water turned on for only one second, off four seconds; on again for one second; then no more water at all from the faucet. I have never experienced such poor water sensors before. I almost began to bleed caused by so-called blood specialists. They seem to have no idea what causes eczema. My fingers within two minutes became cracked, peeling and almost bleeding from this location. Patients with eczema, beware. In general, NY Cancer and Blood Specialists has some good doctors, some not so good, and the quality of everything else is poor.

I cannot recommend this office. My experience left me seriously concerned about its organization,…read moreprofessionalism, and, most importantly, patient safety. I arrived at 10:10 for a 10:15 endoscopy, as scheduled by the doctor's Brookhaven office. After checking in, I was asked to schedule my follow-up for the RESULTS--at the end of September, even though it was early August. The front desk appeared disorganized, with paperwork piled up, and staff openly discussed another patient's medical status, procedures, and tests in front of us. I found this lack of discretion troubling. After waiting thirty minutes, I asked when I might be seen. I was told that my procedure was scheduled on their books for 11:30. Having an hour-long drive back to Sag Harbor in summer traffic, I decided to leave. Minutes after my husband and I left, I received a text asking me to come back--they would take me immediately. In the meantime, I had taken a few sips of tea after fasting all morning. When I told Dr. Singh, he asked whether I'd had a sip or a cup. When I said closer to a sip, he told me I would be fine to proceed. He seemed rushed, tense, and distracted rather than reassuring. Fortunately, I also told the anesthesiologist, clarifying that it might have been more of a gulp. He advised me not to have the endoscopy because of the risk of aspirating fluid into my lungs--a potentially serious complication. Also, based on what I observed, I wasn't confident that this facility had the staffing or resources I would want available in an emergency. This was especially concerning because Dr. Singh had just told me it was fine to proceed. My husband and I independently had the same impression: the emphasis seemed to be on moving patients through rather than attentive patient care. Final word: I did not feel safe or confident in this environment and will seek a new doctor.

Between the office staff not being able to schedule correctly, the PA April B. And Dr. Baja always…read morebeing busy, I would never NEVER recommend this place to anyone needing gastrointestinal medical services. They gave me 4:30pm appointment and told me to arrive 10-15 minutes early, by 5:05pm I asked when could I expect to see the doctor? The nurse looked bewildered and said the doctor hadn't even reviewed my chart yet. Mind you this is a post surgery check up and other issues. SERIOUSLY DISAPPOINTED. THIS ISN'T THE FIRST TIME I FELT LIKE IM BOTHERING THEM BY SHOWING UP THERE. Really disappointed and disgusted. Care Quality is a big Zero

They gave me an appt for Feb 11, 2026 at 11:45am, for a test where I was supposed to be fasting,…read morejust to come at the office to a sign that said "We will be back shortly". I have waited over half and hour with other people doing the same. The whole desk is MIA. Ridiculous

I recently switched to St. Catherine Diagnostic and could not be happier. This place is…read moreamazing!!!!! I had to go back a couple of times for a procedure and every time has been just as good of an experience as the last. The people at the front desk were so friendly and informative. The techs were great and made me feel very comfortable. I had Chris for a nurse and absolutely loved her, she held my hand during the procedure and made me feel at ease. I truly felt like I was family with everyone. Dr. Sims is the absolute BEST!!!!!! I cannot say enough about this place. I have already recommended this team and will continue to do so.

I had a colonoscopy done here yesterday. They made me pay $250 in advance for the possibility of a…read morepolyp removal. Kim, the office manager, assured me that I would be reimbursed if the gastroenterologist does not find any polyps. Before I paid the fee, I called my health insurer, Blue Cross Blue Shield (BCBS), and a representative explained that Island Digestive Health Center had a legal right to charge an advanced fee and that $250 is what BCBS charges for removal and that BCBS cannot interfere with Island DIgestive's policies. The gastroenterologist, Dr. Subramani; the anesthesiologist, Dr Su; and the registered nurses were thorough and professional. Fortunately, I had no polyps, so I am now waiting to be reimbursed. I am not coming here again because of the imposed out of pocket fee. In 2021, I had a colonoscopy done at St. Charles Hospital in Port Jeff, and I did not have to pay anything. I am considering going back there for my next colonoscopy.

Had my first experience with this facility yesterday for Endoscopy, no complaints. Very…read moreprofessional, all nurses and doctors seemed to care about my comfort and checked in with me often and were extremely thorough with medical history questions. My appointment was generally on time, as we all know that doctors offices and medical procedure facilities are on a very fluid and changing schedule. Based on my one time visit I was very satisfied and would recommend.