Beware of Sammi's Service Center sleazebag tactic and shoddy repair work! Samantha Kelton has a towing service and preys on stranded travelers whose cars have broken down on the corridor between the Hilton Head and Savannah area. Our car broke down near Savannah on a Sunday. Her towing service was called and she talked us out of having it towed to the nearest dealership as we had planned. She assured us that she could take care of the repair and gave a price. Note: In all of the times we have had car problems, this was the first time a towing company had ever solicited us to do the repair. Against our better judgment we agreed to have her tow our car to her shop for the repair. The next day after a conversation with her mechanic Russell the cost of the repair doubled from the original quote to over $800 and after the repair was done they demanded cash or said they were charging and additional a 10% fee to use a credit card. (It is illegal to charge more for using a credit card). Her mechanic Russell completely botched the repair and when we got home the entire repair had do be completely redone all over again since the car was leaking gas and the part he had replaced was defective. When I contacted the owner, Samantha Kelton, she immediately distanced herself and claimed the mechanic was a separate business(even though she had been the one originally offering to do the repair). She claimed she would have the mechanic Russell call me, but he never did. After that conversation, she and the mechanic are "not available" whenever I call during normal business hours. They didn't give us an invoice, which I explained we needed. Their refusal to provide an invoice makes me think they are not keeping normal business records. My subsequent attempts to get the invoice have been met with a complete runaround,with ridiculous excuses made by the assistant, Tiffany, who covers on the phone for them, excuses such as claiming they had moved, though unable to give me a street or mailing address. They blew off responding to the complaint we filed with the Better Business Bureau. Beware! This is not how a legitimate company handles business. The repairs were shoddy and their business practices are sleazy. Beware! read more