The dentist still hasn't called me after I complained 3 days ago while I was at their office and…read morethey said they would have him call me!!! I just received my itemized bill and I was wrong they charged me 1754.00 not 1600.00 like I thought I think I might have to complain at the state level to get results they should be ashamed of themselves

I've been going to East Grove Family Dental for likely close to 15 years since i was a child…read more Everyone who i have dealt with who works here has always been kind and patient throughout the time i have gone here. I recently had a negative experience here that left me unwilling to come back and feeling almost purposely misled though it is quite possible this is not the original intention. I reached out as i had to have a tooth removed as it was pretty well shattered. I let them know upfront that i just started a new job and did not currently have any health insurance as i was not yet covered. I was told no worries just to come in and they would look at it. When i arrived i referenced the previous call and informed them that i did not have health insurance. i was there for under 10 minutes most of the time in the waiting room; while there the dentist briefly looked at my mouth seeing that the tooth was quite obviously shattered and then took a quick X-ray. I was handed the slip required to have it removed from a different practice at the front desk. When the conversation seemed to have ended i asked the woman at the desk if i owed them any thing, where as she responded with "Nope you're all set." I later received a bill from them weeks later. When i reached out to the office about the bill i had received i was responded to in a much more professional and polite manner; but of which can be summarized to: "well of course you have to pay, you came to a dentist office." I am well aware that as the consumer i am expected to pay for services when offered, however as it pertains to this experience i genuinely felt misled. Though i expected to pay when i first reached out to the company; at multiple points in our dealings it was reinforced that i was "all set" even when requesting information about what the cost would be. It is absolutely possible that this was simply a miscommunication however my requesting to pay my bill on the way out the door and being told i was "All set" cemented in my mind that this company valued me as a customer and they were looking out for me when i needed it. As previously stated with this not being the case it left me feeling quite the opposite. In this case i was the customer requesting information about what this transaction would cost making it clear i did not have insurance; and my concerns were brushed aside with full understanding that i would have to pay them despite the cost and was therefor not considered when it came down to what services to offer and was not informed of what this would cost me. It left me with the impression that the practice down the street that i have been coming to since i was a child was not concerned with the position i was in; and was equality impersonal enough to not inform me of what their services would cost me, even when openly asking to pay the bill while at the front desk. The ambiguous discussion of payment left me feeling mislead with the original impression that the company valued me; where as that same ambiguity left me unwilling to return to this company with the impression that they were not even concerned enough to answer my questions about billing even when standing directly in front of them.

Great visit, had a great cleaning with the new hygienist. She was very thorough. Everyone was very…read morepleasant.

$177 to have a dab of glue put on my implant's crown is highway robbery. I was in the office for 15…read moreminutes for them to repair what was never done properly in the first place.

Excellent staff, equipment, and service. I lost a large filling, needed a root canal. The entire…read moreprocedure was quick and painless, even 2 days later. I think the advanced imaging equipment helps with this, along with experience. I wish dentists were this good when I was younger! Totally recommended. Quick scheduling for urgent situations too.

Dr Fox and all the office staff and hygienists are the best…read more He truly cares about his patients and is talented and able to do root canal procedures and make custom crowns in his office. Dr Fox has improved my dental appearance beyond what I could have imagined. All new equipment and even TV in some rooms When you walk into an office and everyone is smiling - you know you made a great decision. Highly recommend.

Awesome staff and dr Pham is the best! Been going there for years highly recommend Lakeville Dentalread more

I have had to have fillings re-done 2-3 times due to having pain after the procedure. Once, after…read moreDr Pham deciding to replace an "old" filling I had to have a root canal because he drilled too close to the nerve. The tooth did not bother me before that. After a referral did the root canal I went back to Dr Pham to have the crown done. It was the source of continual pain. Dr Pham suggested that the tooth next to it may also need a root canal, which was not the case. It turned out after months of pain it was the crown. It was too big and food was getting trapped under it. Dr Pham acts as though he is doing you a favor for not charging you to fix his mistakes. I would not recommend this dentist to anyone.

I would pay little attention to the one star reviews. I have been to other dental offices over the…read moreyears. I have had many procedures done. Southeastern Dental is by far is the most precise, detailed and caring office I have had the pleasure of visiting.

I had a filling done there ay Dr. Nguyen. Although I have had several fillings over the years by…read moreother dentists without issue, Dr. Nguyen had difficulty numbing my tooth, and took several tries to get it done. It was clear that this put her behind schedule, and she worked quickly to complete the procedure and get me out the door. After a few weeks, I started having a throbbing pain in the tooth that received the filling. I went to back to see what the issue was. After looking at the tooth, Dr. Nguyen performed the test where they have you bite down on film-like paper to observe the evenness of your bite. It was at that point that she noticed that my bite was totally uneven. She filed my tooth down and the pain went away after a couple of weeks. It is important to note that this bite evenness test was not performed when the filling was originally done by Dr. Nguyen. It is clear a step was missed, which caused be about three to four weeks of pain. I got no apology for the miss by Dr. Nguyen. I do not go there anymore.

I saw Dr. Romano at this office and she was wonderful! She listened to all of my concerns and was…read moreknowledgeable and thorough. I would recommend this office to anyone.

My wife and I met with Dr. Edelman. She was wonderful. You could tell she really cared. She…read moreanswered all of our questions about family planning. She gave great tips and advice. We have read books on the subject but this was so much more effective. It looks like I will need to stay out of the hot tub for awhile but we are glad we have Dr Edelman in our corner. I highly recommend her as an OBGYN plus she does some really cool aesthetic treatments.

Outstanding! I had a very painful back molar w crown that needed a root canal and QUICK as it was…read moreget worse with each throb - Linda who took my call and followed up with an immediate appointment- Dr. Beniwal was delightful - she was very gentle with a wonderful chair side charm and most importantly sent me home pain free!! Highly recommended!!

Recently needed a root canal done over due to my old dentist missing a canal and creating painful…read morehavoc in the tooth. Was recommended to South Shore Endodontics and was treated by Priti Beniwal, D.M.D and may I say she was fantastic. Thorough (she found the missed canal, which was tricky.. Good eye), sensitive, gentle touch, and soothing voice to the point that I fell asleep during the root canal!!! If you ever need a root canal or a specialized endodontist please visit Dr. Beniwal, you can thank me later.