Marty was referred to me by a couple people I trusted . He was very prompt and I found him to be…read moreprofessional and friendly. I hope I never need to get a plumber again but would feel comfortable calling him . I am grateful

UPDATE. We had to replace the HWH burner assembly because he was trying to relight the pilot and…read morecaught it on fire. Broke out the viewing window of the pilot light on my hot water heater and seriously dented my hot water heater. Also jacked up my access door. When I called him about the next day about it he said "you must have had somebody else out there or how else would you know?" Ultimately had another plumber (my father) diagnose that needed a new gas valve and, because Marty caught it on fire, a burner assembly. BTW Marty also told me it was impossible to get a new gas valve for my hot water heater. Ordered on Amazon and delivered in two days. The parts were $300. He wanted to replace and quoted me $1,200. Communication impossible. If you call him he may call you back or he may not. Depends if he needs work this week or if he likes you. Twice he has just shown up at my house without calling at all. Including the original service call. He also likes to share his negative opinions about "you people coming up here and expecting blah blah blah." Meaning those of us who contribute to the very seasonal economy in Lexington. I've spoken to two others who will never use him again because his work was shoddy and his opinions were too freely expressed. As he left me there with a broken hot water heater, he said he could maybe come back in August when he wasn't so busy and suggested I lay a black hose in the sun for hot water and walked away laughing. So, unless you grew up with him, and that's a smaller pool all the time, I recommend a before and after picture with him IN IT. BTW when I saw his truck in Town I saluted him with the traditional finger reserved for people who have screwed you over. Not mature but darn it he makes me so mad. He turned his truck around, chased me down a street to a friends driveway where he started shouting that I was "that crazy lady" (apparently you're crazy if you don't like paying people $200 cash to break your stuff and then call him out on it) and, after that very professional exchange of views (not) he shouted to me, "get a bigger bike LARD ASS." What a class act.

Best experience ever! Very professional and ended up being a silly thing. Will definitely hire for…read morefuture issues and highly recommend!

In the past week I have had occasion to utilize the services of Jim Oliver for two distinctly…read moredifferent reasons and I'm thrilled to say that I am totally thrilled with his services and his value. First of all we had a plumbing problem which he took care of in short order, then we had a dead tree in our back yard which needed to be removed. On both occasions I was thrilled with the results. Jim actually hauled off the remains of the tree for us and charged us a nominal fee. I highly recommend this home improvements man.

They came out the same day I called. Peter was awesome! very friendly and helpful. I will be…read morerecommending them to my family and friends.

I called a different company first to look at my a/c unit that wasn't putting out cold air. They…read morecame out, didn't test anything, declared my unit old and needing to be replaced. Time for a 2nd opinion. I called 5-Star. They came out the next day, actually looked at, cleaned and tested my unit. They verified the refrigerant pressure was good and replaced a part that was going bad. They verified that the air temperature the a/c was putting out was up to standards and left me with a working a/c. Exactly what I needed! Thanks 5-Star!

This is one hard working man! He fixed my plumbing problems in an old mobile home. Not a lot of…read morepeople will work on these trailers. The job was done professionally and I'm hiring him for more. Wait until you see the pics!

Showed up broke faucet handle out and didn't know how to repair. Went to Home Depot said he was…read moredone for the day and went home. Said he would research and call next day. Never heard from him again after I paid for his visit. Left us without water and I had to hire someone else!

On time and professional, the crew was courteous, careful around the house & yard and helpful with…read moresuggestions. Everything was replaced when they were finished (Carl's equipment was top notch, it took considerably less time to pump than I was expecting). The service was a good value for the money. Carl's was easy to reach, e.g. the phone was answered when I called. My expertise with the matter was sketchy at best but I was guided along and arrangements were made that fit into my congested schedule. This is not a service you (should) need every month, but Carl's is at the top of the list for septic service in my book.

ABSOLUTELY THE BEST. The most thorough inspection I have ever had in my life and this is the…read morefourth house I have every purchased. Their background in Structural Engineering is something that is just not offered through normal inspection companies. You will be blown away with the report you recieve after the inspection. I thought I came prepared with a worksheet I created to make sure the major items in this home purchased were covered, needless to say Marvin, my inspector had a much more detailed listing. We went over the home, foundation, electrical, water, roofing, walls, plumbing, on and on and on. If you choose someone other than this company, you will never know what you missed out on. My wife and I were so pleased, and it made the decision to purchase this house with confidence. At the end of the inspection, he pointed out, in his opinion to where we should focus our short and long term possible needs to abbate any issues going forward with our home. JUST AMAZING! A VERY PLEASED CUSTOMER Geoff Lawrence

Found out he missed even more... He missed that the toilet was wobbly. Turns out the flooring…read morewasn't even and the flooring will have to be redone for the toilet to sit right. This is the worst home inspector I ever had. He won't catch more than you can with your own eyes.

Very happy with the work these guys did. Work crew was experienced, knew what to do and how to do…read moreit; worked very efficiently. Redid our nearly 400 foot driveway, with a curve. The curve was done very well. Asphalt was even, smooth and plenty thick. The owner of this business is right there working with this crew. Price was reasonable. We would definitely use this company again and will highly recommend them.

Just completed a master bath reno for our home. It was done as expected for the price expected…read more Communication was excellent. I was informed every day who would be at our home and when they would arrive. They were prompt, polite, neat and meticulous about completing the job. We couldn't be happier.