Very pushy sales people. They chase you down like a dog. I would suggest looking at other…read morefurniture stores in Bismarck!

I have bought from them in the past and was a good experience. I bought mattress and living room…read moreset and the furniture finally came in and was the right color. I thought it was a great experience at first and the the sales lady ordered the wrong chairs, did t really seem to care much. Never attempted to call/text to make things better. The manager told me it's just furniture and I shouldn't make a big deal about it. I'm hoping my furniture lasts cause I would hate to step in that store Again or call and feel like I'm a burden. No bueno!!!

I like Big Lots. Very large store, all sorts of interesting stuff. Housewares, kitchen things, some…read morefood items, some clothing, outdoors, furniture, small appliances. Shelves are full and stocked. Store is clean and well lit. A wide variety of prices. I did spot a few bargains here and there. [Review 10747 overall, 515 of 2019.]

I went to Big Lots this week looking for red pillows and of coarse I found them for half the price…read moreof most places and very nice as well. I was very surprised when I walked into the place, it is all remodeled and very nice. I ended up leaving with a lot more and the management is so nice there. Tamme

Every times I have been in this store we are completely ignored…read moreI love how they are continuously listed as a Best of the Best store. I think they vote for themselves instead of focusing on customers.

Eric was an ultimate salesman and host. We bought several pieces of furniture here and have loved…read moreevery single piece. He worked hard to save us money and to get us the best deals possible. We are sure if we need more furniture, we will seek out Zimmerman's first.

The owners of this store had been so helpful to my husband and I we bought the most beautiful…read moreMurphy bed from them. They came and set it up for us which I'm sure that's not usual but because we're seniors and not too intelligent about doing that stuff they did it for us and they did an amazing joband I have since called them to ask questions and they answer them all for me and amazing couple and their store is amazing I recommend going in and looking at it

Don't have anything to do with this company!! They could care less if you get what you want. We…read morepaid $1450 for 6 chairs and waited 8 months and could not get any to match what we wanted. The owner called his employee a liar and said if he had done our order he would have done it right.......The last call was to tell us to come get the inferior product and he said he was done with us and hung up on my wife. One star is too high for them!

Great customer service. They installed a gas fireplace in our bedroom almost 20 years ago and it…read morehas worked wonderfully and still looks great. The blower motor however was starting to make more noise so I stopped to ask about replacing it. Rather than selling me a $350+ replacement, they told me how to thoroughly clean the blower and that did the trick. Very pleased, will recommend them highly.

From the owner: Keller Hearth'n Home Products: Where Every Day Is a Home Show…read moreSearch for furniture and features at our outdoor showroom in Mandan or Dickinson, ND Upgrading your outdoor space may seem like a daunting task, but it's easy when you work with Keller Hearth'n Home Products. Our outdoor showroom is the perfect place to find beautiful and functional outdoor features. We have locations in Mandan and Dickinson, ND and serve the surrounding Bismark area.

purchased 2 Stressless Max chairs in Sept 2024. 1 was a floor model. That chair stopped working…read morein November of 2024. As of today they have not repaired or replaced the chair. Keep telling parts are on order. I spent almost $7,000 with tax and delivery. What should I do? Take them to court? I have been calling on a regular basis. I have left several messages for the manager but afraid to call me back.

I purchased a leather living room set that brown leather faded and became blond leather. I…read morepurchased extended care. Nothing done and the store in Bismarck said basically your screwed. The couch is coming apart. Horrible furniture, service, and extended care rip off. Avoid at all cost.

I'm going to make this review as short as possible but to the point because I cannot stand reading…read morelong reviews. Ordered furniture for my new home, the store screwed up SEVERAL times, as I had to have delivery men lurking in my home 3 different times. Now, we all know that anybody could work in a furniture store, in fact they are probably hiring now. But the general and upper management are just as low skilled as the base employees. When talking to the general about my complaint of having to have a piece delivered for the 3rd time, ordered through her over the phone, I cussed. She, and adult, couldn't handle a cuss word and obviously couldn't find her safe space. Basically tried to shut down a customers speech. Then I spoke with her manager (who didn't care to call back until after a week and a BBB rating), whom didn't either understand or didn't care to. I have let it go. I will never ever shop at a FR store again. I will deal with a slit in my leather couch (a higher quality one) because this company does not care. PS I received no compensation for the numerous trouble, however had told the general manager the second screw up I was not looking for it- just for quality product.... Need to add, after this review, I was emailed by another "manager" asking my contact info through yelp messaging. I sent her my cellphone number and as of yet, about two weeks later- haven't received a call, a letter, an email....nothing! So she asked for my info to make the store look concerned as it is obviously not!

I was told I would receive a free set of sheets for a mix up in delivery..that was in August..have…read morenot received them yet...so don't take their word for anything

My wife and I purchased a Stearns & Foster mattress with an adjustable base from Mattress Firm…read moreabout a year and a half ago. (I like to use a product for a while before I review it.) We initially purchased a split king bed but we absolutely hated it because there was just too much space between the mattresses and the TV and bed remotes would always fall in between them (not so good for spooning either). I believe their policy is they will allow you to return your mattress within the first 90 or 100 days if you don't like it. Well due to a little procrastination on our part, it was more like five or six months before we called to see if it was too late to exchange the split king for a regular king mattress. Much to our surprise and amazement, Jason (the owner) said he didn't want us to be unhappy with our bed and that we could exchange the mattress for one that we would like. I doubt you will find any other mattress or furniture store that offers that good of service. The staff is knowledgeable and friendly and there was no high pressure sales tactics. I highly recommend Mattress Firm. They have great products at great prices and excellent customer service.