The receptionist/front desk person named Isa in optometry lacked professional customer service…read more When I walked in 10 mins late to my appointment from going to the wrong corvallis clinic building she didn't even greet me when I walked in. In a annoyed way she said after 5 mins of a person being late we have to reschedule the appointment. After I asked if she could verify she said in annoyed fashion "I already did that, that just puts us all behind." I understand the policy it is mainly the lack of professional customer service on how it was communicated.