We had a scheduled taxi for 8:20 in the morning to pick us up from hotel to make it to the Vatican in time for a tour.. the company although we booked the taxi the day before totally screwed us and never sent the taxi.. they were horribly rude over the phone.. if you are ever in Rome I would reccomend using Uber over this horrible horrible company.. completely u reliable and everyone they have working customer service is the worst possible person for that job.. they are a joke and am happy watching Uber toe their business share from them.. hopefully they go out of business.. they are the worst!!!!!! Ruined our whole day and never can close to apologizing... in fact just the opposite were completely rude and dispicable!!!! Never think of touching this horrible company.. they are the WORST!!!!! A message to the manager or the owner.. please retire or die!!!! read more