I had a big spill in my back seat yesterday so I came to Laguna Niguel Carwash for the first time!…read moreI asked for just an upholstery wash since I had some food spill in the back seat while I was transporting food for work. I was quickly greeted and they quoted me a custom, fair price for just washing the back seats. The girl inside at the register is very sweet and knowledgeable. As I was waiting for my car to finish up, a kind man, I believe a manager/ lead was curious why I opted out of a complete exterior & interior wash. When I explained that I opted out of an exterior wash because I was expensing my wash with my work, he then offered to run my car through the wash quickly at no additional charge so that I could leave having the full experience. I am blown away at their willingness to go the extra mile! They are fair with a smile and everyone is working SO hard here!! Thank you for such a pleasant start to my day, rejuvenating my car and running business with integrity and grit! I live right down the street so count me in as your new regular! Awesome place!

This is my go to spot for a car wash. This place is family owned & offers a full service car wash…read morewith detailed center. They offer hand wash from basic washes to professional detailing, for example, ceramic coating (which I have my car done at least once a year) interior shampooing & even headlight restoration. All custom options of wash are decent cost for the outcome of service. The patio waiting seating area is lovely and I recommend early morning weekday visits to avoid crowds & long wait times.

I would like to thank the entire staff for their professionalism and friendly attitude. The…read morefacility is always clean fully operational. The crew always made me feel welcome on my multiple visits every week. The Silver package in my opinion is their best value. Thank you, Rick

JUST Say No to Crack! I wish I read the reviews from people whose cars were damaged. But alas, I…read moredid not and signed up for a platinum membership car wash approximately 1 1/2 years ago. However the platinum wash was not getting my car clean every time. So I was considering halting the membership . But, lo and behold, the car wash machine made the decision for me by CRACKING MY WINDSHIELD. This was not just a small crack . It's super long and spans the driver and passenger sides of the car. There was no nick small crack prior to entering the car wash. The car wash associates were understanding when I told them I needed to cancel my future membership due to the damage. I also, asked if I could get a refund on the $39 membership for this month. They told me that the manager would reach out to me but the manager has not called. Why doesn't the manager give the associates the authority to process a simple refund? The manager must be a control freak ! I guess the manager who does not show up to "work" at a car wash where the customers and machine do all the work is a lazy, incompetent person with poor customer service skills. Seriously, I gave the manager a chance and waited. In the nearly 2 weeks while I waited it been such a hassle to replace the windshield. I had to make an appointment at auto glass replacement, showed up, then they told me the windshield was bit there. So I went elsewhere, had to work with my insurance who will only pay a portion of the $2000 after I pay the deductible . Save yourself the trouble . It's a dirty business that doesn't refund a violated customer.

I have lived in Laguna Niguel since 1988 and have used this car wash well over 100 times…read more Today it took 20 minutes just to get out of my car even though there were no cars in front of me. The Attendant needs instruction to not pass up customers in one lane and only to provide service to the other two lanes.

Used to be one of my favorite spots for a quick drink until things started to happen. One of there…read moremost friendliest cashiers was fired and replaced with a rude one instead. I parked my car in the lot of the gas station at lease like 8 spots away from it and the manager came up to me at my job nearby and yelled at all of us because my car was parked there. There are no signs telling people that parking is for the store only or there's a certain time frame to park there. I've been parking there for about 2 months until this happened. Funny thing is that she always went to out UPS store and asked for discounts but when we wanted a small discount on energy drinks she would never give them. That's why I'll never go to this gas station ever again. I recommend going to the one 2 blocks down.

Highly recommend this place. My mom needed her car serviced on the fly and they were able to go…read moreabove and beyond for us when it counted. Car wash, oil change, spark plugs, and check up all within an hour and a half as promised. Ate a delicious meat lovers burrito at 81 cafe while I waited. Thank you for making it easy for me!

This place is super legit! This is your complete all-in-one gas station and car wash. Come here…read moreto get your gas first, then head over to the hand car wash section. If you have time, they have a oil change service as well. But the best part is the convenience store with the Mexican restaurant included! The convenience store has a beer section, a wine section, a great snack and pre-made foods area. You have a build your own nachos bar and a bunch of other hot dogs pieces and other bad for you foods!!! There's also a little Mexican restaurant that serves tacos, burritos, tortasand salads. Great place to get your car washed and then hang out and eat some Mexican food while it's being cleaned.

Great car wash in the heart of Laguna Niguel. Easy drive-through car wash, self service, vacuums…read morewith high pressure air hoses, and fair prices. Friendly staff upon arrival. The only thing I would recommend is having microfiber cloths to dry your vehicle in each of the drying bays, but other than that solid wash all around.

This was a great experience. The young man at the drive-through pay booth explained how everything…read moreworks in a pleasant manner, the car wash was fast and thorough, and the vacuum area was well-equipped, so I was able to quickly finish the job. My car looked great. "Self-service" very easily done!

It was closed (meaning all the gas pumps) last week and today. I have no clue what's going on and…read moream frustrated that I drive here and have to drive to the other Shell on Aliso Creek. The one on Crown Valley is overpriced and the one near the Aliso Viejo library is more expensive too. Only this location and the Aliso Creek one near the school have good prices.

The cashier is so nice I love this gas station because of him. Drinking weird tea in the car wash…read moreon a Sunday afternoon

Best car wash by far! Exceptional attention to detail. Staff are super friendly. Waiting area is…read moreclean and comfortable. Highly recommend.

At first I was stoked with Avery's car Wash. I spent 60 bucks on a full hand wash with just a basic…read morewipe down of the interior. I get when someone doesn't pay to get there car detailed the inside won't be hit as hard but they missed obvious dirt on the outside of my truck. At one point I was the only customer there so they shouldn't have felt rushed but I will not be back in the future after seeing just how many areas were missed on my truck. Examples are the edges of windows. Base of the truck and wheel wells were you could tell they rushed and missed getting every part of the vehicle. If I paid less I would be back but for 60 bucks I at least expect there to be no dirt on the outside of my truck.

Nathan came to do odor removal on my car and I had a great experience. He was so responsive via…read morephone and text and we were able to get an appointment within a few days. He did a great job and was efficient and nice. The car smells so much better! I will definitely be using him in the future!

This review is overdue. Nathan, THANK YOU!!!!…read moreMy Rav 4 allegedly received an unwanted ceramic coating from the dealer two years ago. From the start I was unhappy with the water spots that would not go away. Four detailings and two paint shops later I found Luxury Detailing. Nathan did what NO ONE else could....he made my car shine again. Thank you Nathan.

Good options for self serve and touchless car washes. But wish the owner would check the self serve…read morenozzle options that don't always work. When you want high pressure or clear coat soap etc. the nozzle options don't always work. And when you report it to whoever is on site it never gets fixed. If the owner ever reads these reviews it would be a good idea for you to make sure that all your devices are working properly before taking out money.

My Jeep was absolutely caked in mud after a trip to Death Valley and the regular car washes were…read moreclosed. This place was convenient and for $6 I got it cleaned off well enough to get me through a rainy week.

I'm always happy after u come here. Eugenio it's always the best and always incredibly helpful…read moreand makes every visit that I come here always enjoyable and want me to come back every single time. The service is always amazing especially for the price. The value, I cannot imagine a more valuable place that not only do they treat you like queens and kings but also take care of you every single time for such a minimal amount. Service is absolutely amazing especially when you deal with Eugenio.

I've been going to Bliss Car Wash for many years and never had a bad experience, until this week…read more During my most recent visit, the bristles in the wash completely damaged the hood of my car. It was covered in tons of razor blade like scratches afterward. I was shocked. I reported it, and they had me fill out an incident report. Unfortunately, the claims department later told me they are not liable for any damage due to a posted sign on the property. They also said that because my car is over 10 years old, they would not accept any responsibility. To make matters worse, not only was my hood severely scratched, but the wash didn't even remove visible marks from the surface. I had to clean those myself when I got home. After being a loyal customer for years, this experience was extremely disappointing. The lack of accountability and the way the situation was handled left a lot to be desired in terms of customer service. I would strongly encourage others to be cautious before using this location. Attached are two photos. One 10 minutes after the wash with residue still present and the scratches visible and then another picture after I cleaned the residue off myself. As you can see the scratches are extremely visible after the car was cleaned properly