Every other time going the only option was to see Dr. Lee. Trying to get an earlier appointment I…read morewent with the newer, Dr. Miller. They both very kind, efficient, and amazing at their jobs. Everytime I go I know I'm in good hands, and you should know you are too.

Excellent service excellent team super special group of people. Would recommend this office to…read moreanyone nervous or just plain scared..awesome job

Let me tell you... I spent almost my entire day here today and I will 100% be recommending Town…read moreCreek Family Dental to everyone I know! My whole family (me, my husband, and our kiddo) had appointments today and we were so impressed with the thoroughness and quality of care, friendliness of the staff, the advanced equipment, and overall experience with the office. Our hygienists, Summer and Alli (loved you both!), were absolutely fantastic and were especially great with my 4 year old, and Dr. Phelps was very personable as well. Not as important but still appreciated was the beautiful, inviting office space. I could tell how much thought was put into the patient waiting area and it shows through in all the other aspects of the practice. I can honestly say I'm looking forward to coming back in 6 months to see everyone again. Thanks to everyone for a truly great experience.

I am absolutely thrilled with Towncreek dental!…read moreI see Dr. Beeler, but if he is not available I can see any of the dentists. Recently l was in pain from an old crown. I was able to see Dr. Hernandez. Amazed , she is new and l trusted and it was a simple fix. So pleased! Summer is a great Dental Hygienist. I recommend Town Creek 100%

They are not up front with pricing and uninformed about what various dental plans they accept…read morecover. In addition they can take payments but are unable to help with billing questions in office. You have to call corporate about billing questions and the customer services reps work at home. The one I spoke with had a TV blaring and kids screaming in the background. Both my husband and my bills had mistakes in the hundreds of dollars which the rep immediately fixed. This experience leads me to believe the work at home situation is what led to the errors in the first place. In addition, I did not appreciate the person in the office repeatedly saying "your delinquent bill" in front of the entire waiting room. At one point she even told my husband, "I remember talking to you about your delinquent bill last time". That was over 6 months ago and we did not have an outstanding balance at that time. The care received is adequate, but not great. The dentists and hygienists have a high turnover rate so there is no continuity. Appointments get rescheduled and cancelled frequently without any notification. Prices are not as affordable as you would expect from a large corporation. Local, private dentists here are cheaper and provide better care.

Soooooooo.... I called Aspen Dental on Sunday to make an appointment for a tooth I broke on the…read moresame day. They said they can get me for an emergency visit on Tuesday at 3:15pm. Well, I show up to wait 45 minutes after my appointment time. (No, they weren't busy) I get taken back to X-Ray, that girl Stephanie was great! Loved her! She takes me back to the room and in walks some guy that doesn't say hi, hello, go F yourself... Nothing!!! He doesn't even introduce himself to me... Tirns out he was Dr. A. ‍He shoves his hands in my mouth and starts spitting off all this dentistry lingo. He asks me 1 question and then says okay, book it and leaves. Ummmmmmmm exfuckingcuse me?!?! $1,300 to get a crown... Over $300 to pull it. Ohhhhhhhh and the best part!!! I found a small bottle of LOCAL ANESTHESIC on the ground!! Like whaaaaat?!?! Picture available... LOL

My appointment was at 10:50. Ten minutes later i was called to the back. I had X-rays and was…read moreseated in the chair. I was quoted the fee and paid it. Two (2) hours later I couldn't tell you what the dentist looked like because I never saw him. Dr. Gross was tied up with another patient with unforeseen circumstances which I understood to a degree. What I didn't appreciate was how they tried to keep me waiting indefinitely so that they could keep my business. I have a spinal injury (which was communicated) and after waiting that long period of time and being very uncomfortable and freezing due to the room temp, I had to call up to the front desk by phone to try and figure out what was going on. Soon after I decided to leave. I asked for a full refund and I got it. What was comical was they suggested I make another appointment! That wasn't gonna happen of course. The next day I received a bill from them in my email stating I owed them $124 for the "CONSULTATION FEE". Keep in mind I never saw the dentist not for one second even. How could they bill for something when I never saw the professional I was paying to consult with? Now to add insult to literal injury, I called the office manager to tell her about the bill. Mandy was the same person who refunded me that day in person. She knew the level of inconvenience I had suffered and yet she refused to do anything about the bill. She argued with me as she repeated the same line about it being an office policy. I ended that conversation letting her know she would never see a penny of that amount. I then called the billing department to inquire about a district or regional manager. I spoke with Lisa who was everything Mandy should have been. She called me back in 5 minutes to tell me the issue was resolved. Need I say at this point do not bother going to this location. Dr. Gross should have taken 5 seconds to update me personally. Mandy should have immediately followed up with billing to let them know not to generate a bill. The assistants were more than kind considering their hands were completely tied. I waisted physical exertion, endured literal pain, my husband lost work productivity, and I still have to find a surgeon to fix my dental issues. A complete waste of a day.

First, this is not rating of dentist just the office experience we had yesterday. My elderly, 89…read moreyear old, mother was referred to this office by her local dentist to have two teeth pulled. There was communication prior to her appointment regarding health history, etc. They asked (prior) for her insurance information which I provided weeks before her appointment. On the day of her procedure, yesterday, the assisted living transporter brought her to their office at 8:30 am for her 11:00 appointment. Even though they had all of her history, med list, insurance info, ETC. weeks prior, they requested it all again. Once they got her back for exam, x-rays, etc. they requested $1200 which was HER cost as they were not in network. Well, shucks...you would think they could have figured that out when I provided the info weeks before. Of course, she cannot afford that price so we ended up leaving, but not before they requested $220 for today's charge. When asked why so much they said for doctor's exam. Well the dentist, doctor, surgeon etc. NEVER even saw her. We don't even know what he looks like. After explaining that to the staff, they went back and discussed and sheepishly reported that there would be no charge today, after all. Well, I hope NOT! Like I said, this is a review of a botched day, wasted the time of MANY people, including my 89 year old mother who cannot get back those 3 1/2 hours of time with nothing being accomplished! Poor customer care!

WOW this place makes your visit so easy. First they take what seems like everyone's insurance! I…read moregot booted from our original Lenoir dentist due to them suddenly not taking my it my husbands insurance. This entire staff is extremely kind and got me in quickly. They don't make you sit in the office forever which is appreciated. I was surprised how quick and easy their X-rays are and the crown is fabricated onsite in about 30-40 minutes! They offered to let me sit and wait if run an errand and come back. It was the first time a crown has fit perfectly without any adjustment needed. Phenomenal tech and care here in a small town. No compromises on getting the best here!

No pain not discomfort. He's one heck of a dentist. Whole staff is phenomenal. Highly recommend.read more

This place is amazing. All the staff is kind, courteous, and professional. The care is top notch. I…read morehave had extensive dental work done here, and was so pleased and happy with the outcome every time!

From the owner: We are committed to providing genuine care in a compassionate environment. Everyone who walks…read morethrough our doors is treated like family. To cultivate lifelong dental wellness, we encourage and keep all of our patients informed every step of the way. Dr. Blalock and the team always strive to go above and beyond and exceed all expectations. In our up-to-date, modern office, we can handle any treatment in-house. Get all of your dental care needs under one roof at Lakeside Dental. Our cosmetic and pediatric dentist can help with dental implants, wisdom teeth removal, and more. We look forward to treating you soon. Call today to get started with our services.

I came here when I fell and cracked my front tooth, I didn't know where to go as I usually go to…read moreAtlanta for my dentist down there. I decided after he fixed my tooth I might as well stick with a dentist here locallly. I really like the staff here, very nice and comforting, but I feel as if my cleanings are just not clean. I have had better cleanings at my other dentist office. I have my whitening tray that was molded to my teeth and I also feel, after my cleanings, the whitening gel they give me is just not getting me as white as I would like or have been by other dentists. Simpson wants me to fix and replace old fillings when they are not bothering me or giving me any problems, makes me question why do it....my other dentist told me not to replace anything that's not bothering me. Nothing is seen on the xrays. Everything looks good. He just said the old fillings need to come out. If your looking for a dentist I would recommend you go somewhere else as in the back of my mind this place is a cosmetic dentistry and I have been through 2 hygienists for my cleanings and still feel like there is something missing and wrong here.

From the owner: Specializing in: - Dentists…read more- Dental Clinics - Periodontists - Cosmetic Dentistry - Orthodontists - Clinics

Terrible!!! No! No! No! Broke my crown and refused to fix it!…read moreThen another crown that he put on fell off, refused to fix that too. ( Sam Alkhrass, dds)

I was looking for the best who does same day crowns and I found him. Dr. Akhrass and his staff are…read moreone of the most impressive and friendly offices I have even been in over my 50 years of going to dentist offices. He did three crowns in a week for me and will soon do an implant for my wife. He is only one of two dentists in our region board certified as a specialist in implants. Prices were very reasonable and we joined their annual club. We hope you give them a chance to become your dentist office too. https://akhrassimplantdentist.com/ will impress you.

Dean Cosmetic Dentistry is Terrific!!. The staff is always warm and welcoming from their Awesome…read moreoffice manager Karen, who is never without a kind word or smile. Jess, the appointment coordinator is friendly and very thorough and my Amazing dental hygienist Tristine, who was incredibly nice and really took the time to listen to my concerns. She was also a lot of fun to talk to which which put me at ease. And last but definitely not least Dr. Dean. Dr. Dean is an exceptional dentist who is incredibly knowledgable about dentistry. He listened to everything I said and answered all my questions with excellent detail. He is passionate about what he does and you will not be disappointed if you choose Dean Cosmetic Dentistry!

I moved to Knoxville 5 years ago and was looking for a Dentist & staff who were caring and up to…read moredate with their knowledge and equipment. There were so many great reviews for Dean Cosmetic Denistry & Dr. Dean, we chose for our whole family to go here. The whole staff is super friendly and caring, and we are always welcomed by everyone there so warmly. There isn't anything they can't do for your dental needs, and their new building is very warm and inviting. Dr. Dean is very knowlegable and informative, telling you everything, and gives you options and answer all your questions, there isn't another dentist in Knoxille I would have myself and my family go to!

I had porcelain veneers done by Dr Bradshaw and all I can say is he did a wonderful job!! I love my…read moresmile! Dr Bradshaw and his team are very courteous and made me feel special. I highly recommend him.

I don't traditionally post reviews (I need to be better about shouting out people who do great…read morework); however, I want to highly recommend Dr.Bradshaw and his team to anyone in the Knoxville area looking for a great dentist. I called ahead of my first appointment to share that I had some dental anxiety and make sure we'd be a good patient/doctor fit for one another. I was assured on the phone that they'd be extra considerate of my concerns and give me the grace I needed to have my dental work done at my own pace. This practice is top notch from the moment you walk into the office and throughout the entire process. The receptionists: warm, friendly and knowledgeable. I've never waited longer than 5 minutes before being seen. Alyssa, my hygienist, so kind, very knowledgeable and sincerely caring. Not only did she stop repeatedly to ask if I needed a break or any support, however she took vested interest in learning things about me and my family-side note: in my follow-up appointment weeks later, she remembered each of those details. She is top tier. Dr. Bradshaw made sure to show all of the photos and x-rays to me and talk in great detail about what he saw and his recommended process for dental care. I never felt like anyones agenda (other than my own) was being cared for. I never felt rushed out of the office for the next appointment. I never felt anxious. And, as much as I still don't think the dentist is my favorite place to spend my free time, I'm extremely thankful I've found a dental office that genuinely cares about their patients. I've rambled long enough, but just wanted to leave a review because they truly deserve all of the business they can get. Well done, Heritage Team!