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    Services - Joe D Simpson, DDS

    Cavity treatment

    Dental exams

    Orthodontics

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

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    Aspen Dental - Lenoir City, TN

    Aspen Dental - Lenoir City, TN

    2.7(22 reviews)
    1.0 mi

    They are not up front with pricing and uninformed about what various dental plans they accept…read morecover. In addition they can take payments but are unable to help with billing questions in office. You have to call corporate about billing questions and the customer services reps work at home. The one I spoke with had a TV blaring and kids screaming in the background. Both my husband and my bills had mistakes in the hundreds of dollars which the rep immediately fixed. This experience leads me to believe the work at home situation is what led to the errors in the first place. In addition, I did not appreciate the person in the office repeatedly saying "your delinquent bill" in front of the entire waiting room. At one point she even told my husband, "I remember talking to you about your delinquent bill last time". That was over 6 months ago and we did not have an outstanding balance at that time. The care received is adequate, but not great. The dentists and hygienists have a high turnover rate so there is no continuity. Appointments get rescheduled and cancelled frequently without any notification. Prices are not as affordable as you would expect from a large corporation. Local, private dentists here are cheaper and provide better care.

    Soooooooo.... I called Aspen Dental on Sunday to make an appointment for a tooth I broke on the…read moresame day. They said they can get me for an emergency visit on Tuesday at 3:15pm. Well, I show up to wait 45 minutes after my appointment time. (No, they weren't busy) I get taken back to X-Ray, that girl Stephanie was great! Loved her! She takes me back to the room and in walks some guy that doesn't say hi, hello, go F yourself... Nothing!!! He doesn't even introduce himself to me... Tirns out he was Dr. A. ‍He shoves his hands in my mouth and starts spitting off all this dentistry lingo. He asks me 1 question and then says okay, book it and leaves. Ummmmmmmm exfuckingcuse me?!?! $1,300 to get a crown... Over $300 to pull it. Ohhhhhhhh and the best part!!! I found a small bottle of LOCAL ANESTHESIC on the ground!! Like whaaaaat?!?! Picture available... LOL

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    Aspen Dental - Lenoir City, TN
    Aspen Dental - Lenoir City, TN
    Aspen Dental - Lenoir City, TN

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    Joe D Simpson, DDS - orthodontists - Updated May 2026

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