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    Recommended Reviews - Salvation Army

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    6 months ago

    Back again. Whoever is pricing jewelry is down right retarded. Retail pricing well over scrap value. Just a moron.

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    1 year ago

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    Photo of Driven W.
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    9 years ago

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    9 years ago

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    Karl's TV, Audio, Appliance & Furniture

    Karl's TV, Audio, Appliance & Furniture

    (9 reviews)

    $$

    What amazing people to deal with. It started with Tony as our salesman. We told him what we wanted,…read morehe showed us exactly what we were looking for. We were in and out in 30 mins. He said delivery would be Saturday, but he would try to squeeze us in for Wednesday. He did!, 2 days after ordering, our fridge was delivered. It was delivered by Ben and Nate, and they measured and treated the fridge like it was their own. All three men were super friendly and we couldn't ask for better service. This wasn't our first buy from Karl's, and I'm sure it won't be our last. I highly recommend them.

    We bought an LG washer & dryer set, & from day 1 the dryer had a flaw. Underneath the lint trap, it…read morewas catching & snagging clothing. We called both LG & Karl's. LG informed us that they knew of the faulty operation, & could send someone to fix it. When? Not soon enough. Karl's sent out a technician who looked at it, but didn't have the parts to fix the problem. After repeated phone calls, wasted time, & ruined clothing, Karl's offered us a new dryer, but refused to deliver it to us, because the original order was done as a pick up. Only after what amounted to arguing with the appliance manager over the phone, did they say they would deliver it to us- at no charge, but not for almost another week. So we spent hundreds of dollars on a brand new dryer that we cant even use!!! I'm in retail sales, & I am APPALLED at the lack of customer service that we have been experiencing from Karl's, of Spearfish. They ought to be ashamed of themselves for how they treat their customers!!! I will never recommend them to anyone- as long as the current manager & salesman who sold these to us are employed there! Terrible experience, & if I could rate it at a negative, I would.

    Salvation Army - nonprofit - Updated August 2026

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