Stacy in the Flagler Office Miami was so fantastic. He was knowledgeable and very nice. Thank you…read moreStacey

I can't stop raving about how quick and easy this place made my time at the Social Security office…read more First of all the security guards at the front door were so unbelievably kind very funny and welcoming. The woman inside who checked me in was efficient and quick. Told me where to sit and I was called to a window within five minutes. my appointment was at 10 AM. I got there at 9:55 and I was out by 10:03 AM. so quick and easy they made this process great. Parked right outside on the street too.

I have just spent the last 3 days in Miami at the US Citizenship & Immigration Services office, and…read moreI could not be more impressed. The reason for my issue lasting 3 days had nothing to do with the US Passport Services office. It had to do with a separate office in Tallahassee and West Palm Beach unrelated to citizenship. I have only ever written 1 review in my life and now this is the 2nd, bc of how great everyone in that office is. The security guards are kind, understanding, and firm. The staff working on Passport fulfillment are compassionate, patient, and efficient. Everyone involved went above & beyond. It's a tough job bc every person in need of an expedited Passport has a unique situation, and Passport security is national security. The entire Miami office handled the last 3 days of almost a thousand people with class, dignity, and composure. out of gratitude, I offered to cater food for the office but they declined for legal reasons. I don't need a renewal for 10yrs, but if I did it would be a pleasure to visit them again. With all the complainers in this world I hope they get a chance to read this.

THESE WORKERS ARE VERY DISRESPECTFUL! they ARENT nice at all, I walk in with my mother and the…read morewomen who checks with medal detector, she caught an attitude, there usually supposed to check the bag run through it not just pass it through the detectors, she said "GIRL GRAB YOUR STUFF!" like who you talking to baby this miami dade county my mom might not understand you but i sure do so do us hispanic people a favor and pipe the attitude down because we and I can go there to, respectfully THANK YOU!

I hadn't written a ranting, one star review in a while, but my recent experience with what MDX hath…read morewrought inspired such a writeup. As it were, it's not an empty rant. I was inconvenienced by a traffic jam due to their toll gantry construction. You know the added congestion on 836, and the constantly switching lanes to the Palmetto? Yep, that's their fault! The delays and new toll gantries on SR112, that close some lanes at night and day while they install the SunPass equipment? Yep, MDX fault as well! The added cost to drive, collecting money on roads that were operational and paid for before I learned to drive? You get the idea... With the constantly increasing tolls you'd think traffic flow would have improved, or red lights would be synchronized..well they haven't. In fact I have yet to see one useful product out of this agency. If I considered a tin foil hat a fashion accessory, I'd say the only purpose of MDX would be to discourage people from driving. If MDX were a restaurant, they'd be a recurring star on a certain TV stations bad restaurant segment and shut down by the health department.

Jorge and Handy to the rescue !…read more On my way home, north on I-95 sun pass lane when suddenly I heard a weird sound from the back of my car so I merged to the emergency lane & boom my back tire was flat ! Always seeing the cute roadway assistant trucks on the highway through the years, I thought about calling to see if they can assist. *347 and the operator was nice and efficient asked where I was and provided and eta. About 10 min later (no joke!) the cute truck arrived and asked if I was ok, assessed the situation and offered me water! Since changing a tire closest to the highway aka danger zone, Jorge called a flat bed to get my car off the highway and safely change the tire. That's where Mr. handy came within 5-10 min and was also great! We headed off the highway and the gentleman did their job. Very thankful for all their help and for the great service and best of all it was FREE ! I also learned that you don't necessarily have to call mdx because they're also watching the highway cameras and report any stopped vehicles

The City of Miami Springs was founded as Country Club Estates by aviation pioneer, inventor and…read moreland developer Glenn H. Curtiss who was a contemporary of the Wright brothers. The area was known for its natural springs and after being referred to as Miami Springs, the name was officially changed in 1930. The expansion of the Miami canal along with major canal projects changed the landscape and reduced the water pressure that used to force water up from the Biscayne Aquifer so there are no longer any springs. Glenn started his career building and racing motorcycles. From there he moved into building airships racking up many flying firsts along the way. His innovation in planes helped the military in the run up to WWI. His planes were also used during WWII. His  accomplishments and inventions are too many to list. He was considered the Henry Ford of the aviation world. Curtiss moved to Miami in the 1920's to start an aviation school with his partner James Bright. Curtiss and Bright purchased 17,000 acres of scrub and pasture land that years later would become Miami Springs, Hialeah, and Opa-Locka. Curtiss went on to found 18 corporations and he developed Miami Springs in 1926. Many of the earliest residents of Miami Springs were employed by the Seaboard and Florida Coast Railroads whose yards were adjacent to the city. Glenn Curtiss was instrumental in developing the airport to the south and as it grew so did Miami Springs. The city became the favorite community for people employed by airlines and related businesses. Miami Springs is only a 2.9-square-mile, triangle. It is packed with historic buildings from the 1920's, many of which are in the Pueblo Revival design. My favorite part of Miami Springs is the historic downtown area where you will find a circle with a gazebo that has a tiny plane on top in honor of Curtiss. In the circle is historical information related to Glenn Curtiss. The downtown contains professional offices, restaurants and small retail stores. The Miami Springs Golf Course was the first golf course to be built in Miami-Dade County and pre-dates the incorporation of Miami Springs. The Miami Open was held at the club for 30 years, from 1925 to 1955. In 2006 the clubhouse and greens were renovated and the course was declared a local historic site. It is the oldest municipal golf course in South Florida. Some of the most prestigious homes in the community line the golf course including the Curtiss Mansion. You can learn more about Glenn Curtiss at his mansion that has been beautifully restored. It is open for tours and can be rented for private events. I love visiting Miami Springs to explore the architecture, grab a meal, or learn more about Glenn Curtiss. This small city has an Old Florida feel completely different from the rest of Miami. They are some really cool historic lift bridges in and out of the city. It is like it's own island and the Pueblo Revival architecture is so charming. It is always a pleasure to visit Miami Springs.

"At the heart of it all." Miami Springs Motto…read more Did you know that Miami Springs is only 3 x 3 sq. miles and shaped like a triangle? Located in Dade County, FL and founded by Glenn Hammond Curtiss, "The Father of Naval Aviation" and James Bright during the famous "land boom" of the 1920s and was originally named Country Club Estates! As you Miami Springs is home to the Miami International Airport (MIA) which brings in people from all over the world!

The SPCC provides many useful government services for Miami residents…read more The building is 28 stories tall and located in Downtown Miami within 5 blocks of the courthouses. It is the headquarters of the Miami Dade County government. The Miami-Dade Government Metrorail is located inside the SPCC, which is very handy for the public. You also have access to the Metro buses. The hours are from 8:00 am to 4:30 pm. There are several parking garages around the building. During elections, there is a drop-off box for ballots and an employee manning the booth there on the first floor. The Board of County Commisioners hold their monthly meeting with the public, who is invited to voice their concerns and questions at the meeting. There are small restaurants on the first and second floors. There is also a security check-in as you enter the building. Across the street to the west side is the Tax Collectors office.

I came here yesterday to drop off my mail-in ballot. I had such a hard time finding this place…read morebecause of the massive amount of construction surrounding the building. I drove around for some time and found myself going in circles. I parked across the street and rolled to the side of the building where my maps was telling me to go. There were steps and the sign said to go on the other side of the building. I rolled to the other side and still could not find a ramp. I'm not sure if I was even in the correct building because there were signs for the library but I was lost and there was no one to help. Construction was insane. It was too inaccessible for me to be rolling around alone. I ended up leaving without dropping off my ballot.

I used the SSA office on Blue Lagoon on March 8, 2019. The gentleman I spoke with said the income…read morestatement I needed would be mailed to me. It is now April 17, and I haven't received the statement. When I called today I was told it had been sent. I called the US Postal Service to report the missing piece of mail. I'm concerned that someone may have taken it, thinking it was a check. I'll try another Social Security office and ask if I can pick up the statement. Thank you for your help. Loretta A. Woods 305-448-5928

Unprofessionalism = Poor Communication…read more Suarez Jr, Enrique a Detective took on my case and I haven't heard from him even after sending numerous emails. No life is better than the other like no case is better than the other and failure to simply communicate tells you a lot about a person and their character.

Miami VA is a teaching hospital. This is mainly a positive since the residents aren't on a time…read moreclock and can spend as much time on your case as required. Their diagnosis and treatment plan is checked by a "real" doctor. Often time several residents look at your case and can pool their knowledge. I have received better care at this hospital than I did on active duty, mainly because of the residents. The prosthetics department is particularly good. The quality of equipment is outstanding. At other VAs lower quality supplies are used and are not conducive to actually using the product on a daily basis. The OEF / OIF clinic is an all around great place with all of the staff passionate about veterans and concerned about getting them the proper care. It is a very good on-ramp for new veterans into the VA system. The only problems ever experienced there were when the regular Admin staff called in sick (see below) The pharmacy is excellent. Substitutions to name brand drugs are permitted when the doctors go through the protocol of justifying the medication and trying the generic / cheaper versions first. There are occasional slip ups in shipping, so you need to keep an eye on your status for critical meds. Parking situation has improved. The courtesy shuttle is an welcome addition. CONs Aging infrastructure. This hospital needs to have a major overhaul. HVAC system not zoned properly causing temperature extremes between rooms. Some room have space heaters and others have extra air conditioners. Water leaks throughout hospital raise risk of black mold in materials not replaced after leak. Employees are all over the spectrum in competence and helpfulness. Some feel entitled to their job and are only doing the bare minimum. Others are passionate about helping veterans. Some want to be helpful, but don't know how to help. Others are jaded. The hospital is so confusing many of the employees do not know what services are available. Generally the weak link are the admin support specialists. Department heads have limited ability to correct low-performers and this causes frustration on both the provider and patient side of the house. Many times an admin specialist calls in sick (understood), but a back fill does not come until an hour or two later. An example is that the admin specialist is supposed to be present at 0730. The clinic does not call the admin department to request a backfill until 0800. The replacement does not show up until 0900. Meanwhile, patients are not being seen and the clinic backs up the remainder of the day. WARD 11B is a death trap!!! I was checked in for a possible stroke and all I needed to be released was an MRI. The nurses did not even know I was on the floor. They told my wife that I was not there and I was only three doors away form the nurses station. When the transport person came to the ward to take me to the MRI, the nurses told him that I was not there. When the doctors came the next day for rounds, they were dumbfounded that the MRI was not conducted. Fortunately for me it was not a stroke, but it could have been tragic. SARRTP 5D is horrible. Lack of supervision of patients creates life threatening situations. Patients leave and get hooked up in the parking lot and come back into unit drunk or high. The nurse staff is either absent or behind their desk and do not check. Drug tests are too predictable and do not serve as a deterrent . Many veterans are accepted into the program that are there only because they need a place to stay and are not committed to participating in the program. There should be other social services for homeless veterans instead of them having to feign addiction or psychiatric condition to get a warm bed and a meal. The lack of supervision and veterans that are not sincere in making progress make it difficult for those sincerely trying. Funding is sporadic. Some departments have top of the line equipment and other departments cannot even afford cheap items needed for patient care. This unevenness is penny wise and pound foolish in that the areas that are cut are areas that are preventative or that would prevent further health problems down the road. The quality control metrics are well thought out, but at least from some of the reports that I saw were inaccurate that could only be explained by the departments lying on the report or manipulating the data. Sanitation department needs major quality control or extra personnel. The bathrooms are always filthy during the day. When clinics / departments have segregated "staff only" bathrooms because they do not want to use filthy "veteran" bathrooms you know there is a problem.

Servicio rapidísimo buena atención tanto el security como.la reseccion y el personal que me…read moreatendió, todo con mucha amabilidad los Felicito

There is no one to answer you. If you do get someone on the phone, waiting for over an hour, and…read moreit's almost always the wrong department. This is a useless department that does absolutely nothing. Why do you have to make it so impossible to get help???