I have to say that I'm torn because the hospital itself it's not all that. There is still…read moreconstruction going on due to the damages of hurricane Maria. Like the majority of the hospitals in PR if being admitted you need to bring your own pillow, quilt, toothpaste, soap, powder, wipes and lotion which I found so odd because the hospitals in NYC provide all that. I was visiting my great-uncle which was very ill and eventually die so this review is about that experience. I stood overnight with my uncle and in no time did they offered me a couch to sleep in. Had to sleep in a chair. When it was time for visiting hours they only had ONE chair per patient so imagine at one point my uncle had more than eight in the room and only one chair. It was torture!! The food was very good and the Doctors were very attentive. The Nurses on staff were awesome. So kind and loving towards my uncle which to me that was big plus. The hospital not only this one but all the hospitals in PR need to be updated in their technical operations. All is still done by paper which I found that odd too. Anyway, I hope that I never end up in any hospitals in PR. I'm so used to the good quality hospitals of NY that I won't know what or how to feel in I end up sick here in PR. My trip has ended and I'm so glad to be back home in America.

I like this hospital a lot. Very clean and great professionals. I take my kid to get his vaccines…read morehere and my mom had an orthopedic surgery done with great success. Highly recommended. ER 24/7

Good personal service like nursing and others .....EXCELLENT PSIQUIATRIST professionals!!!Good…read moregroup therapy and recreational therapy!!!Excellent new area for Veterans!!!!

From the owner: Since 1988, the Hospital San Juan Capestrano has been leading provider of treatment services for…read moremental health conditions and addiction problems of Puerto Rico. We offer an environment of care and protection where people can find hope and recovery from emotional conditions, psychiatric and addictive.The Hospital San Juan Capestrano boasts a prestigious Medical Faculty of more than 70 physicians throughout the Island Medical College is committed to providing high quality care and effective treatment for their patients. Directs its efforts towards excellence in service in accordance with the mission and vision of our organization.

Vacationing in San Juan and we had a concern about our daughter. Things are a little different here…read morein the island and I couldn't find just a regular urgent care but found Pravan Health. We came and the nurse who attended let us know it was membership only but gave some quick tips to help our daughter. She was absolutely the sweetest and caring. Thank you

I have found the docs at Pravan to be seriously incompetent. I have had some serious health…read moreproblems stretching into late last year that I visited Pravan for help with. Fatigue, extreme body pains, lethargy, ennui, malaise, anxiety, forgetfulness, facial ticks, I could go on with the symptoms. At the time, I asked them point-blank, different doctors, on different occasions if this could be due to mold toxicity. Pravan told me: - It was long COVID and nothing they could do. - Make sure I am hydrating myself and taking multivitamins (wow, great advice). - That this was due to pigeons defecating on my AC compressor outside the building (which, due to the physics of how AC works, air does not flow back from the compressor outside the building into the AC unit within the building, this is literally physically impossible and one of the dumbest things I have ever heard). - That toxic mold does not exist in Puerto Rico. And, of course, after months and months of extreme suffering, issues with my business, issues with my relationships all stemming from this, low and behold, I find a doc who confirms this is due to the presence of Aspergillus and the resulting mycotoxins within my apartment, as confirmed by tests on both myself and EMRIs on my apartment. Stay the heck away from Pravan.

If you ever find yourself in San Juan and need care call Dr Torres! Almost made the mistake of…read moregoing to an ER which apparently is not great for tourists but found Concierge Health and was seen quickly online with meds sent to a pharmacy within the hour. Already feeling better!

Traveling in Puerto Rico and found myself with a minor medical ailment and found that urgent care…read moreisn't really a thing here. It really was not worth going to the hospital for but would require antibiotics so I was looking for some sort of Telehealth option and came across this place. It's a bit pricey but obviously it's not through insurance and offered the convenience I was looking for and it's definitely cheaper and faster than an ER visit. Glad I did, I got a Telehealth appointment within 40 mins, did a quick video appt, and within a few minutes I got the prescription sent over to a pharmacy that's still open. It was easy and quick!

My dad died under their care. He had been admitted. His condition was very serious but they didn't…read morehave him monitored. We leave for the night and my dad had a heart attack less than an hour later. He had mine, my sister's and my son's phone numbers all in record and they insisted they called but couldn't get ahold of anyone. It wasn't until the next morning when my son went to see him that we found out that he had suffered a heart attack and couldn't be resuscitated after one hour trying. It was the worse experience ever. I would rate with zero stars if possible.

The emergency staff were absolutely horrible. First, the administrator or supervisor at the…read moreemergency was wearing clothes that exposes her cleavage. Second, most staff do not speak English. Third, the staff were not knowledgeable of how insurances work. Frankly, they either genuinely don't know how to bill insurances or they are lazy to bill insurances. Instead, they are very desperate to collect money first before seeing the patient in the emergency room, which should not even be the case because it is illegal to reject services to patients at the emergency room with or without insurance. Fourth, they did not prioritize our situation despite the urgency. It was almost like they were discriminating us because the patient is African American. Fifth, the staff were not helpful nor holistic. It seems like they see patients by color and money. Overall, this hospital has a lot of management and administrative things to work on. What a shame for an "exclusive-private" hospital. Do better!

Awful Service. The Pre Op procedure handled by a very unfriendly young woman, miserable…read more No pillows, no toiletries, every request for help was answered via the loud speaker, without any consideration for other patients. We had to wait long time for the escort to show up at time of check out . Room , dirty big time

Aqui en sala de emergencias del bayamon medical center una asquerosidad, no existe la limpieza, no…read morehay agua caliente para bañarse. Da asco

This place is pretty scary if you ask me. When we booked online though the Howard Johnson website,…read moreit literally showed us a photo of the hotel. Keep in mind that it had their logo on the building. When we go into Puerto Rico, we got lost looking for the hotel. We found ourselves in Old San Juan and when we called they couldn't provide us with an address. The receptionist gave us directions which was very helpful. When we finally arrived, it was literally in the Cardiovascular hospital. You wouldn't know it was a hotel at all until you reached the elevators as it has a sign of Howard Johnson. To check in you would need to go to the guard and let them know you're checking-in. The Guard will then allow you to park your car in a designated area while you check-in. You go to the 4th floor, check-in and they would then give you a card that allows you to park in the parking garage across the street from the hospital. The rooms are converted hospital rooms that are part of the hospital. I believe there are only 30 rooms available. The rooms are okay nothing fancy. Everytime we walked in the room it smelt like the dentist office. That smell that only a dentist office would have. For the 1 week we were there, we probably only saw maybe 2-3 people/family staying in this hotel. The WiFi sucks. If you have AT&T, good luck as the AT&T network wouldn't work in the room during the day but at night or weekends, it would be fine. There is something in the hospital that blocks the signal. I had to go to the mall to just use the WiFi since I go to school and I had to take my tests. There is a dedicated elevator you can use, but you can still access the hospital through those elevators. At night, we would need to go through the hospital and show the guard at the front desk that we are staying at the Howard Johnson and they would walk us to the elevators. I'm surprised we didn't run into any dead bodies since it is a active hospital. During the day, you can see nurses and Doctors using the elevators to access the different floors. This is like the bates motel. We were afraid to invite or tell anyone where we were staying because first off it's like in the ghetto area and secondly, it's in a damn hospital. It's an experience none of my friends will ever forget. We have a running joke, that at least we're at a hospital so if we're ever needing help, we're literally right next door. I gave this a 1 star since you can't give it any.

If there was a - star, I would give it. Firstly there is no outside sign of the hotel. Then when we…read moregot to the car gate, the guard was nasty. Finally someone told me it was on the 4th floor. After you take the elevator and it opens, there is no A/C and it stinks. Then the carpets looks old and the curtains are a mess. Then in the room, there was no towels and there phone didn't work. I had to go in person asking for towels. The room also stinked. I'm glad I stayed only one day because I wouldn't survived 2. Then when I was checking out, the elevator was on hold for more than 10 mins and I was just there waiting. So then I went down the elevators which I didn't find it safely. Definitely do not recommend this place at all.

I was admitted for a stroke in November of 2022. The care was very professional, efficient and…read moreeffective. I received necessary medications, physical, occupational and cognitive therapies so that after two months of in-patient care I was able to walk out feeling very close to normal and continuing with at home exercises. I am nearly 100% recovered and living a near normal life. This VA hospital is one of the best I've been to in the system, both in the PR and US.

"I really love this hospital! My treatment has been excellent, and they treat me like I'm a…read moremillionaire."

Excellent service, good patient treatment. I have recommended this Laboratory to all my family…read more Un servicio excelente y rapido. Solo tomo pocos minutos para tener los resultados. Ademas cuentan con servicio de Valet parking gratuito.