I have to say that I'm torn because the hospital itself it's not all that. There is still…read moreconstruction going on due to the damages of hurricane Maria. Like the majority of the hospitals in PR if being admitted you need to bring your own pillow, quilt, toothpaste, soap, powder, wipes and lotion which I found so odd because the hospitals in NYC provide all that. I was visiting my great-uncle which was very ill and eventually die so this review is about that experience. I stood overnight with my uncle and in no time did they offered me a couch to sleep in. Had to sleep in a chair. When it was time for visiting hours they only had ONE chair per patient so imagine at one point my uncle had more than eight in the room and only one chair. It was torture!! The food was very good and the Doctors were very attentive. The Nurses on staff were awesome. So kind and loving towards my uncle which to me that was big plus. The hospital not only this one but all the hospitals in PR need to be updated in their technical operations. All is still done by paper which I found that odd too. Anyway, I hope that I never end up in any hospitals in PR. I'm so used to the good quality hospitals of NY that I won't know what or how to feel in I end up sick here in PR. My trip has ended and I'm so glad to be back home in America.

I like this hospital a lot. Very clean and great professionals. I take my kid to get his vaccines…read morehere and my mom had an orthopedic surgery done with great success. Highly recommended. ER 24/7

Good attention from nurses and physicians. Obviously, there will be a waiting time but under 2…read morehours I was out with my treatment and medical orders.

They take Triple S which is the accepted worldwide insurance for Puerto Rico. The wait was long…read morefor emergencies

Si vas bien de los pulmones saldrás enfermo; las vías de los aires están llenas de polvo y los…read morecuartos ni se digan El servicio es mediocre, hasta los pacientes los pierden ... tuve q visitar varias áreas antes de encontrar a la persona q esraba buscando , pues no sabían donde bed estaba.

Hoy Sabado Enero 4 2025 enpesando el ano horrible..pense que iva aser mejor la emergencia pues no…read more .fui a eso de las 930am con dolor de pecho me sentaron en la area de tratamiento para terapias a esperar unas horitas viene la dra a entrevistuarme ahi con mas personas a las 2 todavia nada mi fui its horrible the way we get treated chest pains and me having issues with my lungs.i will never return to that hospital and its ashame 5 min from it

Reconocimiento Especial a la Excelencia en el Servicio…read more​Oficial de Seguridad: Vinetssy Báez Departamento: Sala de Emergencia, Ashford Hospital (Puerto Rico) ​Reseña provista por: Elsie Flores En calidad de: Acompañante de mi esposo, Julio Olivo ​Por medio de la presente, deseamos expresar nuestro más sincero agradecimiento y reconocimiento a la Oficial de Seguridad Vinetssy Báez, quien presta servicio en la Sala de Emergencia del Ashford Hospital. ​En un entorno tan exigente como la sala de emergencias, la Oficial Báez se distingue notablemente por su profesionalismo excepcional y su profunda calidad humana. Es una persona sumamente atenta que constantemente da la milla extra, y su nivel de observación hacia los pacientes y sus acompañantes es admirable. Ella no se limita a las funciones de seguridad, sino que se involucra activamente en el bienestar de las personas a su cargo. ​Su dedicación se hizo evidente recientemente cuando se percató de una situación particular con un paciente. Gracias a su aguda observación y rápida proactividad, la Oficial Báez gestionó de manera eficiente la situación para asegurar que el paciente recibiera atención con prioridad. Su intervención oportuna y sensible fue crucial para una atención rápida y de calidad, demostrando un compromiso que va mucho más allá de sus responsabilidades diarias. ​Solicitamos encarecidamente que la labor de Vinetssy Báez sea formalmente reconocida y destacada por la administración del hospital. Su servicio es un testimonio de la excelencia que Ashford Hospital se esfuerza por ofrecer. Contar con una empleada tan valiosa y dedicada es un activo inestimable para la comunidad de Puerto Rico. ​¡Gracias, Oficial Vinetssy Báez, por su servicio ejemplar!

I'm not the type of person to do reviews, but this hospital is horrible when it comes to emergency…read morerooms and nursery nurses do not do their job correctly. They don't inform you of anything that's happening. They do not pay attention to patients and they don't have compassion over any situation that's going on! When they told me that I was discharged from the hospital, it was around 1 PM and they came to pick me up from nursery at 9 PM! Just horrible experience and I've heard of other people that had this type of problems too!!!!

This place is pretty scary if you ask me. When we booked online though the Howard Johnson website,…read moreit literally showed us a photo of the hotel. Keep in mind that it had their logo on the building. When we go into Puerto Rico, we got lost looking for the hotel. We found ourselves in Old San Juan and when we called they couldn't provide us with an address. The receptionist gave us directions which was very helpful. When we finally arrived, it was literally in the Cardiovascular hospital. You wouldn't know it was a hotel at all until you reached the elevators as it has a sign of Howard Johnson. To check in you would need to go to the guard and let them know you're checking-in. The Guard will then allow you to park your car in a designated area while you check-in. You go to the 4th floor, check-in and they would then give you a card that allows you to park in the parking garage across the street from the hospital. The rooms are converted hospital rooms that are part of the hospital. I believe there are only 30 rooms available. The rooms are okay nothing fancy. Everytime we walked in the room it smelt like the dentist office. That smell that only a dentist office would have. For the 1 week we were there, we probably only saw maybe 2-3 people/family staying in this hotel. The WiFi sucks. If you have AT&T, good luck as the AT&T network wouldn't work in the room during the day but at night or weekends, it would be fine. There is something in the hospital that blocks the signal. I had to go to the mall to just use the WiFi since I go to school and I had to take my tests. There is a dedicated elevator you can use, but you can still access the hospital through those elevators. At night, we would need to go through the hospital and show the guard at the front desk that we are staying at the Howard Johnson and they would walk us to the elevators. I'm surprised we didn't run into any dead bodies since it is a active hospital. During the day, you can see nurses and Doctors using the elevators to access the different floors. This is like the bates motel. We were afraid to invite or tell anyone where we were staying because first off it's like in the ghetto area and secondly, it's in a damn hospital. It's an experience none of my friends will ever forget. We have a running joke, that at least we're at a hospital so if we're ever needing help, we're literally right next door. I gave this a 1 star since you can't give it any.

If there was a - star, I would give it. Firstly there is no outside sign of the hotel. Then when we…read moregot to the car gate, the guard was nasty. Finally someone told me it was on the 4th floor. After you take the elevator and it opens, there is no A/C and it stinks. Then the carpets looks old and the curtains are a mess. Then in the room, there was no towels and there phone didn't work. I had to go in person asking for towels. The room also stinked. I'm glad I stayed only one day because I wouldn't survived 2. Then when I was checking out, the elevator was on hold for more than 10 mins and I was just there waiting. So then I went down the elevators which I didn't find it safely. Definitely do not recommend this place at all.

Honestamente? Prefiero morirme en mi casa a exponerme de nuevo al asco de este hospital y a sus…read moreempleados que obviamente no fueron los mejores de su clase graduada. Salí de este hospital aún más enferma gracias a la negligencia y falta de administración. Horrible.

Above and beyond. Doctor was quick and courteous. Nurses all knew their stuff! ER desk staff was…read morehelpful and got us in quick. Hated to be there but was not too bad.

I received the best treatment for my hand. All the employees were very helpful and hope that…read morecontinue like this.

This is the WORST hospital! My daughter fell off the electric scooter and was referred by another…read morefacility. They told my daughter she had 2 temporal fractures, an air pocket that was concerning, and a brain bleed. They gave us wrong or mis-information multiple times. At 1 point the neurology staff told us she was getting released only to turn around and say she needed to stay 3 more days! Because she had multiple fractures, etc. then they tell me she is a "ward of the state" and I, her mom, is unable to sign her out of the hospital. Every patient was in the hallway, sanitation was not a priority. There was no privacy. The sheets were filthy and stain ridden. A patient peeing out in the open. They finally let me sign her out "against their recommendation ". We fly home to the states, immediately visit the Neurologist here only to be told she has NO skull fractures, no air pocket, and a small bleed which at worst is a concussion! They must have noticed we have good health insurance and are taking advantage!! Stay away or go to a private facility.

Vacationing in San Juan and we had a concern about our daughter. Things are a little different here…read morein the island and I couldn't find just a regular urgent care but found Pravan Health. We came and the nurse who attended let us know it was membership only but gave some quick tips to help our daughter. She was absolutely the sweetest and caring. Thank you

I have found the docs at Pravan to be seriously incompetent. I have had some serious health…read moreproblems stretching into late last year that I visited Pravan for help with. Fatigue, extreme body pains, lethargy, ennui, malaise, anxiety, forgetfulness, facial ticks, I could go on with the symptoms. At the time, I asked them point-blank, different doctors, on different occasions if this could be due to mold toxicity. Pravan told me: - It was long COVID and nothing they could do. - Make sure I am hydrating myself and taking multivitamins (wow, great advice). - That this was due to pigeons defecating on my AC compressor outside the building (which, due to the physics of how AC works, air does not flow back from the compressor outside the building into the AC unit within the building, this is literally physically impossible and one of the dumbest things I have ever heard). - That toxic mold does not exist in Puerto Rico. And, of course, after months and months of extreme suffering, issues with my business, issues with my relationships all stemming from this, low and behold, I find a doc who confirms this is due to the presence of Aspergillus and the resulting mycotoxins within my apartment, as confirmed by tests on both myself and EMRIs on my apartment. Stay the heck away from Pravan.