If I had reviewed this Walgreens last year when they opened I would've had some very harsh words…read moreesp. for the pharmacy. They were rude and slow. A year later the pharmacy has improved mightily. The drive-thru is no longer an ordeal. The pharmacy tech even offered to call my doctor's office because my prescription had not been approved yet and I had 1 day of medicine left. This Walgreens has a pretty good selection of items, as well as a photo area. I'm glad I didn't give up on this store because it is very close to the house.

I guess my review got removed for spitting too much truth. Pharmacy staff is a joke. Snarky dude…read morewith an attitude kept telling me to call my doctor, what for? Yall sent a text saying my RX was ready, then he said "no it was cancelled". No reason why. Kid just kept trying to push me away with no help. I called another Walgreens and he was able to tell me it was transferred but pending preauth. Nice guy. I called my doctor and he said it made no sense to call him because Walgreens cancelled it with no status. Management must be a joke to employ people for a customer facing job when they do nothing to help customers. Avoid this location.

I don't get sick. I'm not sure why. Perhaps it's my narcissistic "American Psycho"/Patrick…read moreBateman-esque obsession with physical fitness. Perhaps it's my semi-reclusive lifestyle devoid of those harbingers of disease and pestilence known as children. Perhaps it's because I'm the Antichrist*. I seldom worry about my health, but after hearing so many reports of influenza, I decided to bite the bullet (I would have preferred to swallow the bullet and have it explode in my intestines) and confront my irrational, Freudian fear of needles. I would become immunized. This proved challenging, as my local CVS and HEB were out of flu shots. The Walgreens on Tezel had immunizations in stock, so I screwed up my courage and took the plunge. This review pertains only to my experience with the kind, matronly pharmacy manager who administered my immunization. As I rolled up my sleeve, I confessed to my belonephobia in the hope that she would offer a word or two of empathy to quell my anxiety. I forget exactly what she said, but it worked; she administered the injection and it was finally over. She shook my hand and congratulated me on a job well done. I returned the compliment. When the time comes for your next immunization, please consider visiting this location and asking for the woman with a pronounced Nigerian accent. You may not share my fear of sharp pointy objects, but you'll be treated like a human being. A little empathy goes a long way. *I'm not really the Antichrist; the cluster of numbers on my scalp reads "999," not "666."

James at the pharmacy is a great caring person. After we found out our meds were not covered by our…read moreinsurance, he guided us to a discount program which made the medication affordable. Then he was the only one that would fill our prescription given the time of day it was. Awesome service Mr. James. Thank you!

I have been using this Walgreen since I moved to Boerne 8 years ago. The staff is always very…read morefriendly and helpful. I have never had any problems that were the staffs' fault. A few times their fax machine hasn't received refills from my doctors offices, both doctors have had this problem with their faxes not going through. I love that the pharmacy is open 24 hours a day, makes it very convenient to go late and avoid lines. Their Balance Rewards program is fantastic! I get alot of prescriptions each month and the points add up quickly. I just redeemed $35 worth of points online and my order was delivered in 2 days. I was able to get some Burt's Bees products that stores no longer carry. Free and delivered to my front door, you can't beat that! If you haven't joined the Rewards program, go for it. It is free and you are basically getting free money each time you fill a prescription or buy certain products. **Added 1/15/14** I recently had photos developed at the store and using their mail order. The prints turned out wonderfully! I prefer the mail order because I like matte photos, plus they are cheaper, but they take a while. So if you are in a hurry and like glossy prints, go with the store. **Added 7/11/14** This addition has nothing to do with this particular Walgreens location, this is about the new system that has been added since Walgreens was sold to a new company. There are a few problems . First, the refill system is completely screwed up, my doctors' offices are not getting the refill requests. I have been having to call my doctors' offices directly to get refills done correctly. Twice now I have had to go through particularly nasty withdrawals for the same medications, two months in a row. My doctor had no idea that I had requested refills, Walgreens supposedly faxed them three times, none were received by the doctor. Second, There is no way to contact the pharmacists at this location, all calls are now answered by a call center. So there is no way to talk to the people that I have been dealing with and that have known me for years. Third, the new phone system takes forever to navigate, what used to take a minute now takes over five minutes. Don't bother calling Walgreens for refills that require doctors' approvals, call the doctors' offices directly, otherwise you might never get the medications.

This Walgreens is under new Management and has made so many positive improvements. The staff is…read morefriendly and attentive and the store clean. If you've had a bad experience in the past give it another try.

This is for the sweet kind gentleman man Jaden, he was very kind and helped me through out my…read moreWalgreens journey. All though this Walgreens area is a little sketchy I was able to run in and out quickly with the help of Jaden.

I wish I could give a separate five stars to the staff here, who are exceptional! The direction…read moreWalgreens has taken with their kiosk check in in the pharmacy highlights to anti customer, greedy direction that corporate America as a whole has taken in recent years, overworking the few people they employ and abusing the customers in the name of profit

Monique & Misty make picking up my prescriptions easy & fast. They greet me by name, keep my card…read moreon file for quick checkouts, & despite cranky customers, they always wear a smile. Love this Walgreens pharmacy! -5pm-8pm are probably the busiest hours in my opinion. -Know your insurance info...Rx deductibles, co-pays, generics vs. name brand, etc.

Great experience getting passport photos. The staff was very friendly and even offered to send a…read morefree digital copy. It took about five minutes total. Plenty of parking and walk room. I did have a gripe about the signs. They gave a coupon and then wouldn't honor it with the listed price. I ended up leaving without it.

My house used to be close to this Walgreens and I've always been impressed with them. In 2016 I…read moremoved further away and started using a different Walgreens. Boy that was a mistake. After years of disappointing service from the other pharmacy. I'm please to say I returned to this one approx. 3 months ago. And i'm so happy to say its worth driving a few extra miles (once a month) to receive 5-star care. Their fast service, people's pleasant attitude towards me everytime i have to call, I "know" they care, unlike the other one... im so glad i changed. If you're looking for a better pharmacy, this is the place. All their worker have been great, but today's helpful worker Lillian, thank you. :-)

My son's bottle said 24 mL and the pharmacist didn't even give me 10 mL..... usually a tech fills…read morethe prescription and the pharmacist checks it. Well the pharmacist couldn't even do that... what made me most upset was I waited for 30 mins to go home, find the mess up and to have to drive all the way back to Walgreens. All meanwhile the pharmacist VICTORIA DIAZ DE LEON was laughing and smiling when I was showing her. why can't nobody say " I messed up, I'm sorry let me correct this" not one I'm sorry....yes I took a photo of it...in what world is this 24 mL....dum****

Drove up to pick up hubby's meds. No one came to the window. I pressed call button. She came and…read moresaid she'd be right with me. She was helping someone at the counter. I waited and waited. Finally she comes and I give her info. She gets meds and I see my bag there. Just there ready to go.. She walks away. After awhile, I look to see if I see her. She's adjusting her hair. I say, my meds?!.. she comes and says she's waiting for the pharmacist. Not even a minute later and pharmacist OKs meds. Geeeez..only one person was ahead of me. I waited about 32 minutes. RIDICULOUS

We went through the drive through for our COVID testing appointment which we scheduled online. The…read morelady at the window gave us the test supplies and instructions. We followed the instructions and handed everything back to the lady and left. We got a phone call not even an hour later than our test results were ready to be picked up! We went to pick them up. We used our health insurance to cover the cost of the test of $10O each.

Convenient pharmacy. This store is well laid out, properly…read morelit, and feels safe. They have all kinds of things you need, as well as many things you don't. This Walgreens stocks a healthy supply of cold and flu medications, although they were out of the flu shot when I went. Grumble grumble grumble. I ended up getting it at HEB for free instead. I was happy to see that the clerk greeted me with a hearty, "Welcome to Walgreens!" when I walked in. They use USAA ATM machines at this location, which means low transaction fees, even if you don't bank there. There's also a Redbox at this location! Convenient! The parking lot is clean, well laid out with easy access from Bandera and that other side street that runs into the neighborhood.

was called by Walgreens saying I could sign up for rsv and pneumonia vaccines.. website said I…read morecould sign up for four vaccines at once so I signed up for flu and covid boosters as well.. made online appt for 1230pm. answered all medical related ?'s online..arrived 10 mins early. checked in via text link.. waited over an hour.. during that time was called up a few times.. they asked same ?'s I had already answered online..they seemed very confused .. 1:30 pm rolls along (lunch time) and they said they were having a hard time with vaccine order and they said to make another appt after 2pm.... really? idiots

Like any other Walgreens. Stopped in here to buy some tape to send a package. They had a nice…read moreselection of packing tape. Anyhow the checkout was fast so it didn't take long to grab that one item I needed.

This pharmacy, my go to in our neighborhood regularly provides "Knock Your Socks Off Service". The…read morepharmacist, Kathryn, is wonderful, always polite, cheerful, and solidly customer service focused.

Came here at 9:30 on Fourth of July at pharmacy window and the service was so slow and the person…read morehelping people was talking very slow with the person she helped. Need people a little faster here. Check the tapes and see how slow they work. She disappeared and it's 9:40 am and still nothing.

At the photo department Viktor helped me for the copies of my flyers of my lost puppy, he explained…read moreme the prices and everything very well while he was multitasking other customers because of his awesome efficiency multitasking skills , long story short, he even walked me throughh and helped me print a picture of my late dog, and i was so happy i even bought the frame that Viktor helped me find that goes with the picture of my late dog that he walked me through to print it.... This made my day!!! Because also a shoutout to ALL the cashiers and team memeber stocking on aisles because they helped me find the sugar free chocolates i needed since im a prediabedic,,, im walking with a cane and i appreciate going to a store and have people working with a smile to help your day go by nicely and shopping efficiently. I will always come back to this Walgreen location !!! ‍Thank you!!!!!