Went as a first timer for the free wax service. There was required tipping at the end, but you get…read moreto choose how much. After the service, they really push their products and other services, so unless you're firm about saying no, you might end up getting charged for extras you didn't plan on. My waxer took her time, but I still had to tweeze at home because a lot of hair was left behind. At other places, they usually make sure you're as smooth as possible before you leave.

Always ready for us when we arrive. Always clean environment and friendly staff. We love our girl,…read moreZoi!!!

If you're needing any waxing services, go see Gina…read more She's fantastic. A very nice young lady makes you feel right at home the second you walk in.

Cute wax place. Today I had a wax with Gina she was very professional and kind. She made me feel at…read moreease and walked me through the procedure to make sure I was comfortable. Would definitely recommend Gina to everyone

Shannon is a Total Gem!…read more I had been going to the same lady for sugaring for years and was super comfortable with her, so I was really nervous when I had to find someone new after she had some health issues and couldn't continue offering services. I knew I needed to find someone good, especially for such a sensitive area--because when it's done wrong, it can seriously be one of the worst experiences ever. After searching and searching on Yelp in San Antonio, I noticed that there just aren't a ton of options with truly outstanding reviews. That's when I found Shannon--and I am so grateful I did! Not only were her reviews amazing, but I've also been in the salon industry myself for over 20 years, so I know what to look for when it comes to real professionalism, attention to detail, and quality service. From the moment I walked into my appointment, Shannon made me feel completely at ease. She has a warm, easygoing personality that instantly melts the nerves. She explained everything, made me feel relaxed, and honestly--I was shocked at how comfortable the whole experience was. Her technique is excellent, her attention to detail is incredible (she didn't leave a single sugar residue behind!), and she even got the tiniest hairs without causing the usual pain I've come to expect in certain areas. I was able to just keep chatting and stay relaxed the whole time, which has never happened before. And the best part? Her pricing is great, too. I left feeling like I just found a hidden gem--and I booked my next appointment before I even walked out the door. If you're nervous about finding a new sugaring pro, trust me--Shannon is the one. She's everything you want in someone handling such an intimate service: professional, kind, incredibly skilled, and someone you can actually look forward to seeing.

Shannon is the BEST! She is kind, professional, and an expert at the art of sugaring.read more

She was nice, but totally messed up my eyebrows. They are so far apart and different shapes. I'm…read moredevastated and my birthday is next week.

I got a classic lash set and was very pleased with the result. I was comfortable during the process…read moreand they lasted a good while!

Wow is all I can say. I've heard of this place and the great job they do for so long I finally…read morebooked my appt. I booked for a facial with Michelle and brow wax with Thi. The facial was amazingggggg it was so relaxing and the massage was to die for. She gave such a detailed arm, shoulder rub down that at first made me think wait did I book a massage as well?!? But nope it comes with the massage! :)))) also the facial bed was so comfy, I honestly don't say this much but I feel like it's better than my own bed at home and my bed is really good. Also my brows came out perfect!!! Their products are all quality high end products which you can even purchase from them for at home use. I love the friendliness and homey feel of the salon. Very aesthetically pleasing. Def 10 stars if I could. I really do feel like they are already so busy that I hate to give a good review and won't be able to find an appointment. But I'd be doing a disservice to all women to keep this little charm to my self. So thank me later ladies.

I've been a client of Thi's since she opened several years ago and will only trust my eyebrows to…read moreher & her staff! Thi is the best combination of fabulous and down to earth, glamorous and kind. Her space is a reflection of her work as well. Meticulous, clean, beautiful. I'm a low maintenance gal who doesn't do much makeup wise, but I do prioritize my eyebrows every few months. You will be welcome however you are :)

Highly don't recommend! Absolutely a scam! Highly recommend to review before getting anything done.read more

Erica is amazing! She always does a fantastic job and she makes great conversation! Highly…read morerecommend going to see her ! I've seen a few of the other girls too and they are very good but Erica is definitely the best.

This place is an absolute gem! Tucked away right behind the Rim's parking garage, Fantasia Nail Bar…read moreoffers luxe nail treatments that make you feel like royalty. They specialize in custom nails from their professional & talented technicians, and can do just about anything! They did an amazing job on my cat eye nails, absolutely love them! Thinking of making this my go-to for manicure and pedicure services in San Antonio! Complimentary beverages are always a great addition to the nail bar experience! Loved being pampered an treated to a Vietnamese coffee! They also had special treats for the 4th of July weekend so I was able to grab that as well! Also, the service is quick and will get you in and out fast! When I went, there was no wait time, which is amazing! Definitely recommend a visit

My 2 friends, Fiancé & I walked over to Fantasia after brunch to get 4 pedicures and Fantasia…read morehelped us immediately!! We didn't have to wait at all even though we didn't have an appointment. Four fantastic ladies came out of the back room to help us with our pedi's and got us drinks within 10 min of walking in. We got the seasonal pedicures (pumpkin spice) and everyone was super nice & efficient. Very professional & would recommend. Will be coming back.

I just love it here,including my wax girl Jenee,she does an amazing job making me feel comfortable…read moreand makes the wax feel less of a pain to do.Its such a beautiful place and has such great items to pair your visit with.Overall a great place to get waxed at,it comes with great deals,definitely recommend.

Waxing can be scary, but the staff is so helpful and reassuring, and booking was very easy. I had…read morethe best waxing experience with Roxanne. She is so sweet, and she truly makes the experience as painless as possible. Her technique is incredible, and you can tell she's an expert. She's also very efficient, and I will always request her! The results were totally worth it, I'll always come back here.

I would highly recommend The Wax Babe. Ashley is super professional, every time I make a visit she…read moremakes me feel comfortable. My experience is always positive. You'll definitely leave satisfied with your end result!

this is the only place you should go if u need to wax anything. ashley is professional, friendly,…read moreand super experienced. i highly recommend her for first-timers getting a brazilian wax.

I have been a Woodhouse customer, but after my recent experience trying to book services, I…read moreultimately gave up and went elsewhere. I called the Rim location to book the Head-to-Toe Relaxation with Nails package for two people--$345 per person, or nearly $700 in services. After I explained what I wanted to book, the person answering the phone told me she needed to put me on hold to "help a customer." I waited for some time and eventually hung up. I understand needing to assist someone at the front desk, but I was also a customer. She could have simply taken my name and number and offered to call me back once she had time to coordinate the appointments. I then called the Basse location. The gentleman who answered spoke so quietly and mumbled so much that I couldn't understand him. I told him I couldn't hear him, and he switched phones, but it was no better. When I told him again that I was having difficulty hearing him, his response was essentially that it was just the phone. I finally gave up and hung up. What surprised me even more was that neither location attempted to call me back. Most businesses have some form of caller ID, and if a prospective customer disconnected while trying to book nearly $700 in services, I would expect someone to at least make an effort to return the call. I subsequently sent a detailed email about my experience to Woodhouse and also contacted its corporate parent. I never received a response from either one. One poor interaction can happen anywhere. But two locations, no follow-up from either location, and then no response to a written complaint suggests a broader customer-service problem. Woodhouse offers a luxury spa experience at luxury prices. The customer service should reflect that from the first phone call. Unfortunately, in this case it did not.

I had massage here today and, overall, my experience was just okay. The atmosphere was nice and…read morerelaxing, and the technician was polite and professional. However, the massage itself felt very standard and followed a typical routine rather than feeling personalized to what my body actually needed. For the price, I expected a more attentive and intuitive experience where the therapist would assess areas of tension and adjust the treatment accordingly. Unfortunately, I didn't feel like my specific needs were fully addressed, which left me feeling disappointed given the cost