Came here last minute. Gloria was quick to see me and accommodate my schedule. I didn't know what to expect, but I was beyond impressed and satisfied with my hair cut. She knew exactly what I wanted and made it happen, she took her time, and explained everything for me to make it healthy again from my past bleaching, I'm forever her customer. I even returned with my son today. :) Also clean and welcoming Salon. Great prices. read more

Salon Indigo - My home - Hair Salons Near Me - Las Vegas, Nevada

I rarely ever leave bad reviews -- I truly love supporting small businesses and the Las Vegas community -- but my experience at Salon Indigo with Penina was awful. I found her on Groupon for a full highlight for $90, and what should've been a simple service turned into almost four hours. I even had to leave with wet, unstyled hair because she took so long. She was also working on another client at the same time, leaving me under the dryer with bleach in my hair for nearly an hour. When I got home and brushed my hair, it fell out in handfuls. My hair turned orange at the top, the highlights are uneven, and every time I brush, more hair breaks off. The salon itself felt old, smoky, and unprofessional -- the stylists were outside smoking, and the whole place reeked of cigarettes. Then right before I paid, she added a $20 upcharge for "thick hair" that wasn't mentioned beforehand. When I told her about the damage, she brushed it off saying "everything will be all right" and offered to "fix it." I've never had such a bad salon experience -- please stay far away. read more

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I normally don't do revoews, but I want to prevent this from happening to anyone else. I saw Renee and she gave me highlights, but instead of blonde, I got purple. she told me it would wash out, that it was the conditioner. I told her my hair is purple and I want a refund, she just repeated herself. I had to find someone to fix my hair since I was going out tonight and going out of town next week. I found a stylist at another salon, the new stylist had to put in a clarifying shampoo to get rid of the purple and she told me I should have had low lights because I was just a bleach blonde and I paid Tenee for a trim up and the back of my hair was not shaped or styled at all. Such a sour way to end a relationship with a client, but the good news is I found an amazing stylist who knows what she is doing. Andrea read more

DO NOT GO HERE! Penina was horrible. and we still paid her. We asked for partial highlights and walked out with the worst color job in history. I wish I could give -100 stars Just look at the pictures and see for yourself. Would you want that done to your hair? read more

Salon Indigo - Hair Salons Near Me - Las Vegas, Nevada

Stylist: Gloria This was my first visit. Mt twin sister had seen Gloria a couple of time but this was Gloria's "last chance," so to speak. The way my sister described her experience was that Gloria was okay but never gave her exactly what she wanted or asked for. She also mentioned she had to constantly argue with Gloria to get a cut, highlight, color, and style she wanted as opposed to what Gloria wanted to give her. So, we walk in this morning, with appointments. My sister got a root touch-up, cut, and style. We decided we wanted the same modern cut and style. While, of course, it wouldn't be exactly the same (see photos) because our hair thickness and texture are naturally different from each other's, as well as the model's (see photos), we would've been quite happy with a cut and style that was similar with a different color. First, I asked for a partial foil (highlights). But, then, me and Gloria argued because she said my roots would show through. I don't know what kind of highlights she's given her other clients, but I've been getting highlights for over 35 years, and my roots have never shown through unless the stylist put the foils in too far from my scalp. So I ended up just asking for a full foil instead. To be fair, I'm very happy with the highlights and color, but I didn't actually get a haircut. With the foils in my hair, she put me under the dryer for a very long time. When it was time for the shampoo, Gloria started pulling the foils out and asked me if I needed a towel to cover my face. I've been getting my hair done every 5-8 weeks for decades, and I've never had a hairdresser ask me that, so I said no. I regretted that after Gloria got shampoo and water all over my face, including in my eyes and ears, as well as soaking the back of my shirt. When I came back out front, my sister was sitting in a chair at reception, at which time I saw her cut and style. I pulled up the photo and said: "That's not the cut we asked for." It was too short in some places, not short enough in others, and looked NOTHING like the photo. (See photos) My sister pursed her lips (deep frown), shook her head, and said "No, it isn't." I asked my sister if we should just leave. Then Gloria came over, hearing the end of that exchange, and said she wasn't going to cut my hair, just blow dry it. So, she starts blow drying my hair with her fingers, didn't bother styling it very much, then started to blow dry the back of my shirt. After a couple of minutes, I told her she didn't need to dry my shirt. We went to pay. To be fair, the cost was quite reasonable. I did still try to tip her 10% (I typically tip 20% or, sometimes, more), and Gloria said she didn't want a tip. I said "Fine." Then just as we were walking out the door, Gloria said "You must be bipolar." My sister responded "What did you just say? How dare you say something like that!" For that alone, Gloria and this salon deserves zero stars. Gloria didn't offer to fix it. Didn't apologize. Nothing. In fact, Gloria told me "I have 30 year's experience and nothing like this has ever happened." I said, "And I've been going to hairdressers for longer than that, and I've never had a stylist do something like this." My thought is: If Gloria has 30 year's experience, it was also 30 year's ago the last time she received any training. She has no knowledge or experience with modern cosmetology, modern cuts, styles, or methods, or modern techniques. She's probably fine if all you want is a basic cut using 30-year-old techniques, but she's completely lacking in any knowledge, skills, or experience in modern styling and color. Furthermore, she has no idea how to talk to customers, describe the techniques she does use, performing a friendly, professional consult, or, even, address problems or concerns. In other words, she has no customer service acumen and shouldn't be talking to customers at all. To provide customer service, especially for an unhappy customer, you need to set aside your pride, learn the art of empathy, and speak to customers as if you actually care about them. You need to learn techniques for diffusing escalating situations, which you do by using active listening, showing empathy, and proposing potential solutions instead of becoming defensive and combative. Gloria, it's not about you--it's about the customer. Don't go to this salon. It's obviously poorly managed, so much so that Gloria feels, not only justified, but ENTITLED to treat customers disrespectfully and impose her own opinions and values onto her clients who ask for nothing more than "This is the haircut I want." Also, it is quite apparent that this salon does not stress or provide ongoing training to their stylists, which does not bode well for customers wanting modern cuts and color. As you can see in the photos. If you do decide to go to this salon anyway (after reading this review), don't book with Gloria unless you prefer 30-year-old techniques and DON'T want anything modern. read more

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By far worst service I've ever had. I left in tears after having my hair done here. I came in for an all over light blonde color which was the color my hair already was and literally walked out with black hair!! Then followed up by the worst choppiest hair cut. My toddler could have done a better job. What a waste of money down the drain. Please do not waste your money or time here. My stylist was Penina. read more

Gloria is fantastic. Great cut and great highlights and low lights. Her prices are good.

I highly recommend Gloria. She works miracles on my fine hair with color and cuts. She's so nice and always makes sure what I want because happy customers are important to her. read more

Just had a hair miracle performed by Melanie! I can't believe she fixed my color nightmare! I highly recommend! Katrina C read more

Gloria is amazing and always does a wonderful job! I won't go anywhere else for my hair care. Highly recommend! Everyone in the salon is friendly and welcoming! read more

Had possibly the worst cut of my life from Gloria Leal. I had grown my hair out to go back to a previous cut and gave her a picture of me with that cut. We talked for quite awhile about it. She used a razor and shredded my hair! Was supposed to be long soft layers with volume, now it thin frizzy chunks. She seemed more concerned about talking about herself than listening to the customer. read more

Gloria at Indigo Salon does amazing work. From precision haircuts to amazing blonde highlights. I have been going to Gloria for years now and cant imagine getting my highlights done by anyone else. read more

Salon Indigo - Hair Salons Near Me - Las Vegas, Nevada

Went In with my mother in law for the Groupon offer for her birthday.. GLORIA AND PANINA did an amazing job!! Customer service was amazing and very attentive and helpful. 1000% recommend for the price read more

Salon Indigo - Hair cut + dye - Hair Salons Near Me - Las Vegas, Nevada

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Took my daughter here got it on Groupon deal haircut and treatment omg basically I didn't see any difference between before and after hair pretty much she just cut the end and blow dry her hair never ever come here waste of money I believe her name is pinina very unhappy not worth of coming here I will give - star on this salon I never write reviews but I am very disappointed on this salon they should've closed this one I don't think she know what she is doing ... read more

Gloria is the best she always does an amazing job on my hair, she is such a sweet lady

It had been awhile since my last salon visit. Gloria was wonderful! She fit me in on a busy day. Gloria is uplifting! She is so positive. Haircut wise, I showed her pictures of hairstyles that I thought may look good but wasn't sure if they'd work w/my face shape & baby fine hair. She looked at them all & told me which would work plus explained how'd she do the cut to give me some lift. I LOVE the haircut & the information! Go see Gloria! read more

Salon Indigo - I love my new hair! - Hair Salons Near Me - Las Vegas, Nevada

My mom went here and wow just wow they really came through her hair looks amazing. She had a bad hair job before from some idiot hair salon that didn't know what they were doing. These people know what they're doing they fixed the mistake and helped my mom and I will go there for my future hair appointment read more

Gloria Leal is fabulous. She always gives me a great color and cut. We have changed colors and different cuts and experimented with highlights and lowlights. Always happy with the results. read more

I really don't like leaving bad reviews but... I made an appointment with Gloria for Saturday at 6:15pm. She confirmed a few days before. On Saturday I arrived at the salon at 6:10 and the door was locked - I processed to call the salon a few times and I got no answer. There was a man outside who worked at the shop next door who told me she had just left the salon and locked up for the day. Weird considering we had an appointment already set up. I called a few more times with no answer. If you have to cancel an appointment at least make a courtesy call to let me know. Such a waste of time. read more

I have been in the area for about a year and have been scared to trust my hair to anyone. It's my hair! Lol. Saw the reviews for Salon Indigo and it was 6miles from the house and I thought ok let's do it! I was nervous but I loved it! I got a haircut and blowout. Gloria was great! I instantly felt comfortable. She did exactly what i wanted and gave me a great cut. My hair feels great. I immediately made an appointment for my next service. Definitely recommend read more

My hair was redone 3x and still looks horrible and don't honor Groupon price. I was charged and paid double the Groupon price. Now next day making an appointment to my regular place and have to pay another $200 to have the issues corrected. Will take months to get the chunk of hair on side of my bangs to grow back. What a failure that was trying a new lady to do my hair was a crime. read more

I LOVE MICHELE! She was the best! If you need a fresh new look or even a great touch up you have to come see her you won't be disappointed! read more

Salon Indigo - Hair Salons Near Me - Las Vegas, Nevada

I wanted to get my long hair trimmed and saw this salon when I was at Target. I called Salon Indigo on Thursday and got an appointment for Tuesday morning. Gloria was my hair stylist and she was great! She was personable and very experienced. She listened to what I wanted and offered some good suggestions regarding layering. My hair looks great. I will continue to see Gloria at this salon whenever I need a trim. read more

I had gone to another salon and the lady there ruined my hair. I was despondent and had to wear a hat to cover it up. I went to see Michelle at Salon Indigo with my hair emergency and she was able to repair the damage and make me look fabulous. I went back for a second appointment 2 months later and again she was able to work her magic. If you're looking for a new stylist I would highly recommend her. read more

Dont buy coupon. Or if you do, make sure to call and ask to book an appointment with someone who "accepts" them.

Gloria did an amazing job!!! I had dark brown natural & dyed hair, she gave me the highlights I wanted. Gloria was very upfront about her work & delivered! I was honest about my prior hair dying which was necessary so she could get the job done! Gloria was friendly and personable the whole time. Not to mention covid compliant (while salon is). I recommend to anyone! I will be returning & proud to say I have found my new stylist here in LV! read more

Salon Indigo - In process - Hair Salons Near Me - Las Vegas, Nevada

Don't bother to get their deal on Yelp, my stylist argued with me about honoring it for it's worth, and claimed it's something the owner has going and that she wasn't involved with. She was distracted and in a hurry to get me out of her chair, and proceeded to start in with exactly what I specifically told her not to do with my hair. I had to stop her and call her attention to it several times. After repeatedly interrupting her stream of consciousness chatter she finally muttered something along the lines of " oh you want a kid hair cut". (Which, why does it matter what I'm asking for? It felt disparaging). She ruined my bangs, and now I'm in the process of growing my hair out so I start over again. read more

Michele is the girl for me. I've had my last 2 haircuts from her and I am very happy.

I came to Salon Indigo a few weeks ago. I was easily able to make a same day appointment with Gloria and she was wonderful. She did an a amazing job on my hair and was so kind and easy to talk to. I am so glad that I finally found a very skilled, professional and talented hair stylists. I will definitely be back in a few months to see her again. As for the physical environment the salon is very clean and neat. COVID-19 safety protocols were in place and I felt very safe and secure being there. Overall a great salon! read more

Horrible customer service. Bought a Groupon for a quick trim and called to make an appointment. The first time no one called me back. The second time I called was put on hold then someone answered and said she will smelt eh appointment but doesn't want to honor the coupon. So I asked why do you sell them if you don't want to honor them. And she replied she only gets 50% of what she is suppose to get. Then don't sell them. You have to actively participate in the program. I just moved to town and was looking for a salon this will not be it. Way to lose and new customer. Asked for the owners name was she would not give it. read more

STAY AWAY! Got my haircut here today. The stylist, Gail, at the beginning of the service asked me how old I am which is incredibly inappropriate in any situation, particularly considering I had only spent 5 minutes in her chair and had not offered to volunteer that information. As someone who has had gray hair since high school I knew why she was asking and she proceeded to explain that I was too young to have gray hair. I have always perceived that as an insult as she was insinuating that I should dye my hair to cover my shamefully grays. These types of comments from hair stylists were hurtful when I was 16 and they are still hurtful now. She then proceeded to argue with me when I told her how much hair I would like cut off. Then she argued that I should only wear my hair naturally and made it seem like I had committed a crime by explaining that I normally blow dry my hair straight or curly. Finally, she offered to blow dry my hair but did so in the most aggressive manner possible and failed to dry it 100% so my hair ended up looking like a frizzy mess, a far cry from the blow-out I had walked in with. Once I got back to my car I tried to run my fingers through my hair but found I couldn't as she hadn't used any products or styling techniques to smooth my naturally curly hair and was forced to throw it into a sloppy bun for the remainder of my day. I got a below average haircut here back in May but decided to give it another try today. I will NEVER be going back, & I recommend that others STAY AWAY! read more

Most unprofessional staff ever! Michelle had a 9 am and didn't show up until 10. I even confirmed the night before! I walked out ! Unacceptable! read more

I had such a great experience here! I bought a groupon and once i called they fit me in right away. My stylist was Gloria, and i recommend her 100%! She was so professional, assessed my hair and gave me honest opinions. She kept it 100 with me and helped me pick out a gorgeous chocolate brown! Her products were amazing and organic. Smelled so good. She took her time with my hair and was very gentle. This place was clean and laid back. Will definitely come back! Thank you gloria xoxo best service ever read more

Salon Indigo - Hair Salons Near Me - Las Vegas, Nevada

I was a walk- in on Friday. Thankful that Renee got to fit me in. I got curtain bangs done and she was awesome. Not only did she achieve the style that I wanted, but she made my hair feel softer. I'm definitely coming back to Renee for haircuts in the future. read more

My first visit to Salon Indigo and my stylist was Gloria! ;-) She's a true professional at what she does, has years of experience, made me welcome and comfortable, and took her time with me. She gave me good tips for styling and products and was so kind, but never pushy. I love my hair again, Gloria. What a positive change! Thank you! I'll be back to see you! read more

Super friendly staff.. Clean environment & Covid cautious. Renee did a great job on my hair & I will definitely be returning.

Nothing but praise for Gloria at Salon Indigo! My hair was a wreck, grey roots , reddish parts from a previous bad dye job, and dark brown ends. She did a color correction and cut my hair also. She took her time and did not rush at all! I'm very happy with the results! She's also very polite and considerate. Thanks Gloria! read more

Today I got my first haircut with Gloria. She is AMAZING! You can totally notice her 24 years of experience. Hands down one of the best haircuts I ve ever had. I left the salon feeling beautiful and 5 years younger. Do yourself a favor, book her now! read more

Salon Indigo - Hair Salons Near Me - Las Vegas, Nevada

Had a great salon session with Michelle. Great conversation and I love my haircut. Found my new hair place! Thanks!

This was my first time to Salon Indigo. It had been 2 years since my last haircut and I bought this Groupon for the great deal. I called and schedule an appointment with Gloria. She was friendly, welcoming, and super helpful. My hair is long and thick but she made it feel so light, fresh, and wonderful. I would definitely recommend her and will be coming back again before moving to CA. Thank you again, Gloria!! read more