What the hairdressers is up to par and ok. Salon is clean. The areas for improving - pressure for…read moreextras, having to say no several times. The cost of extras was not explained (such as "extra products" and blow dry). Communication is where the salon does not excel both at the time of booking (options for online booking are confusing) and during the appointment. It must be frustrating for the staff to have to find out actually what the customers want by calling after the online booking. Fixing the service options on the website would be a great step forward. The service menu seems to be the point of tension and I certainly don't want to feel stressed over this as I am sure the staff does not want to either.

Professional service. Surroundings. High quality. Ambience. Central location . Men and women…read morecustomers

Everything! Love me some Garry and the receptionist!! I travel from Annapolis, Md back to…read moreMorristown to have him do my hair.

I scheduled an Up-Do with Katrina, the Owner. Traveling from Florida to attend my nieces wedding,…read morethis was my 1st visit at this Salon. I showed her a photo that I saw on Pinterest & she nailed it! Thank you Katrina, I received so many compliments. You truly are an Artist.

Love this salon. Everyone is very friendly and accommodating with last bookings. Theresa is so…read moresweet very kind and knows exactly what she's doing. The owner is so friendly! I highly recommend this place to anyone who needs an exceptional salon to go to!

The best of the best!! You'll definitely feel pampered and leave looking like a million bucks!read more

No idea how this place is so highly rated. Complete waste of time and money. We agreed on making my…read morehair significantly lighter and brighter and I showed inspiration pictures of blonde hair. I walked out with hair that was no lighter than when I came in and it was still fully brunette. Super disappointed in the result and will not be coming back. Their advice was to come back in a month.

Love this salon! I have been going to Gianna since I moved to the area last year and always have an…read moreamazing experience. She is so sweet and does an amazing job every time! Typically just go for a regular haircut but have done a Keratin treatment and consultation for color/highlights as well. They provide excellent customer service, snacks, drinks, and always do an amazing job.

Jaden is the best! He does an amazing job, very knowledgeable and shows care for your hair! He did…read moremy hair color, hair botox and blowout. My hair is shiny and no frizz. I've never have my hair healthy before. Highly recommendable! And the salon is beautiful, clean and cozy too.

Every time I come here, Jackie & Jaden never fail me. They always make sure I leave looking…read moreamazing, the service was beautiful and seem less. So cozy inside.

GO ANYWHERE ELSE!!!!…read more I have been a client of Moxie Morristown for over two years. I originally found the salon through Groupon and was fortunate to work with Lella, who was excellent. Because of her professionalism and skill, I purchased multiple packages for haircuts, glazes, and color services. Unfortunately, my experience with the Morristown location steadily declined after she left. First, I was reassigned to Cece, who then left. Next, I was scheduled with Lucas, a Master Colorist, only to learn shortly before my appointment that Lucas would not be available and I would instead be seeing a brand-new stylist. At no point was I contacted beforehand and given the option to reschedule. Instead, I was simply moved from one stylist to another based on availability. I understand that employee turnover happens, but clients should not be treated as interchangeable appointments. If I book with a specific stylist, especially a Master Colorist, I expect to be informed if that person is unavailable and given the choice of whether to proceed or reschedule. Because I was uncomfortable with the constant reshuffling, I visited the Moxie Montville location instead. The difference was remarkable. The staff there were professional, accommodating, and took me immediately. I was so impressed that I purchased an additional package to continue services with them. However, because Morristown refused to refund the remaining balance on my package, I was forced to return there to use my remaining services. That decision turned out to be a mistake. At my most recent color appointment, the stylist failed to review my color history and used a reddish shade that was completely different from my established color. I didn't realize the mistake until I got home. When I returned and asked that the error be corrected, I was told they could not fit me in until the following day. Once again, Moxie Montville stepped in and accommodated me immediately. They corrected the mistake the same day. What was most frustrating was the lack of accountability from management. Rather than taking responsibility, I was told that the Montville location should have entered my color information into the system. Yet I personally confirmed that the information had in fact been entered. The issue was not missing information--it was that nobody at Morristown took the time to review it before applying color to my hair. Throughout this process, manager Chaya did little to resolve the situation. I was repeatedly told that refunds were not possible and that I would need to contact corporate myself. Between the constant staff turnover, poor communication, scheduling practices, color mistake, and lack of accountability, I can no longer recommend the Moxie Morristown location. If you value consistency, communication, and attention to detail, I would strongly suggest considering another salon or, at the very least, a different Moxie location.

Full service Salon - luxury outcome with affordable pricing. Recommend Hair cut and color, lashes,…read morenails and makeup.

I had a wonderful experience getting an updo done by Sophia at Blo Blow Dry Bar in Morristown. She…read morewas incredibly gentle, attentive, and took her time to make sure everything was perfect, yet I was still in and out within an hour. Most importantly, my updo stayed completely intact all night through summer heat and hours of heavy dancing and it was totally pain-free with all the pins. At $85, the price for an updo is a bit steep, but compared to other salons in the area, it's actually very competitively priced for the quality. The front desk was super communicative during booking, and I loved being offered a chilled glass of water upon arrival-such a welcoming touch. The woman that offered the beverage was very sweet. A few small notes for future clients and management: tips cannot be added to a card (cash, Venmo, or Zelle only), and I'd love it if confirmation emails included the stylist's name. My appointment started about 10 minutes late, and since no one greeted me right away when I walked in. I wasn't acknowledged for the first five minutes I was there. I was a bit nervous about a delay (though it all worked out fine!). I also personally missed having a cape provided during the service. A friend of mine had a blowout and they pinned it and used the round brush and her hair looked great! She chose not to Leave with the clips in. If she did, it would have been an additional $10. To some this may be worth it and we didn't talk about this logistically but it was an observation I made while thinking about this from an operations standpoint. I just wanted to note this for others. I'll be back!

I made a Sat 7 am appt for my young daughter who was slated to be a flower girl in a morning…read morewedding. Got her up super early for this appt and when we arrived, the shop was still closed. Phone number went to automatic voicemail. A stylist came in around 7:10 am and checked me in. Told me the stylist doing my daughter's hair should be in any minute. She texts her without response. Then calls the manager to reach out. The in house stylist takes her scheduled appt for 7:15. At 7:30, I ask for an update. Supposedly she left and is on her way. I ask how long out is she? Another 20 minutes! I end up waiting as I did want my daughter to look nice as she's in the bridal party. At 7:50, this stylist STILL isn't here, so the other stylist starts with my daughter. I skip the wash and blow out and do a dry-style/braid as it's now an hour later and we're late for wedding pics! At 8:30 when we left, that stylist never made it in--looked like the manager had come in, but no apology or anything from management. I cancelled my own appointment for later day and scheduled at another salon in town. For the type of competition that's around, esp around the corner, these guys must do better!!! Oh, and yes, I did confirm the appointment personally the afternoon prior.