Very unprofessional place! If you are going to get a bikini wax, don't! Especially not at the Laval…read morelocation. I went there about 6 times to get a bikini wax, and I would say that, 2 out of the 6 women that waxed me, knew what they were doing. Recently I went, and the young girl had no idea what she was doing, she kept waxing the same area multiple times, which resulted in severe bruising around my bikini area. When I went to speak to the manager, the manager said it was my skin's fault, she did not even care. Horrible customer service, I also came to find out they use the same wax on all their clients which can result in serious infections. Do not go there for waxing.