Normally, I wouldn't bash a local business, but the owner here shocked me last week. I called and VERY cordially let her know the day after my cut that I wasn't completely satisfied with it, and just asked for a simple revision. Instead of agreeing to shape it up and putting me on the schedule, she took it as a personal attack and tried to gaslight me into think the cut is exactly what I wanted. What had really happened is that she overlapped clients on her schedule and was distracted when she cut my hair. And that happened because she neglected to honor appointments on the salon's calendar when a stylist left for another salon, not even contacting me to reschedule in the first place. I gave it an extra star for being the only Aveda salon in town. I'll be headed to Lexington for hair now, just hoping someone opens up some competition for her. read more