I've been coming here for over ten years and have a good experience pretty much every time! The…read morefacilities are clean. The check in desk staff are always kind. A little pushy on the wax passes, but not in a crazy annoying way. But honestly the passes are a good value. I've seen Ava the last couple years and love her! She is so personable and professional and waxes efficiently. The wax they use is great and hurts much less than other waxes.

I have been with EWC for almost 10 years and I've never had any major issues worth complaining…read moreabout. I've been with a few different locations, Woodbury, Vadnais Heights, Eagan and now with Roseville. My most recent encounter was with the Manager of the Roseville location, I did not get her name, nor did she tell me her name when I asked for the manager (Phone interaction). I had a pass that was for 9 waxes, and then they had a promotion going on two months ago (June) for the unlimited pass. This is what I really do not like about EWC, they push the front staff to up sale so they will withhold important information just to make the sale, or mislead you to make the sale. I was advised, my unlimited pass would start after I finished my current pass, so I went ahead with the purchase. I finally finished my last wax for my 9-pass last weekend 8/16. When I asked the front staff when my new pass would start the gave me a date of Aug 20. It didn't make sense to me, since I wouldn't be in for at least another 3 weeks, so I'm basically losing a month. The manager wasn't in so then I called later on in the week. When I call the manager told me the pass starts when I bought it. Again, this is not what I was told. She then continued to tell me my 9-wax pass was completed in June when I bought the unlimited pass, which was not accurate. So, that tells me she really didn't look at my account before trying to get assist me and really just wanted to get me off the phone. She then said that I was correct and my last visit was 8/16 so she'll change my new pass to start 8/17. Again, how is this fair to me that I would be losing a month? Had I known it was going to start the day I made the purchase I wouldn't purchase the pass until I needed it. She then put me on hold and came back and said it was company policy that they couldn't change the start date, but she was going to do it this one time for me (as if it was my fault that they did a poor job providing the proper information). Then she continued to tell me that my pass for the 9 visit never expires and that I could've saved it and started using my unlimited pass right away. She did not like that I pushed back and stated that it should've been communicated to me at the time of the purchase. It was just upsetting for me because there was no accountability taken and she basically blamed me and acted like she was doing me a favor for the misinformation given. I've heard numerous stories from esthetician about how terrible the leadership and the management is with the company. I truly feel bad for them. I loved every esthetician that I had, I switched locations just to follow certain esthetician. This is really just more information to get all the details before making any purchases, the front will be pushy but that's because they have to be.

Piss poor customer service. Refuses to answer phone calls and will only text in response. Had a…read morerude exchange via text. Actually, 0/5 stars. This is what you get for trying to support small businesses.

I'm in town for my cousins wedding and wasn't able to get an appt before I left home. I found…read moreCorinna and after reading the reviews decided to book an appt. for a Brazilian and underarms. I wish I lived here because she would be my go to every time! It was honestly like getting waxed by my best friend. We talked and laughed thought the entire appt (which went so fast)! And she answered any and all questions I had with expertise and confidence. The couple days later she followed up with to make sure everything was to my liking and answered more questions I had! 13/10 would recommend and will go again when I'm in town next time.

great experience. lovely atmosphere. Kendra does a great job. like her personality..listens well.read more

I always had good experiences visiting Juut. They help me did a few transformation from long to…read moreshort hairs. Done colors for mom. Enjoyed the massage there as well. They don't really push to sell anything which I like

Very friendly and nice environment! However, another client and I waited outside the suite for both…read moreof our estheticians to arrive (both after our schedule times) which was only a couple of minutes but also pretty unprofessional. This then led to both of them needing to heat up their wax which took up more time too as the other esthetician requested some of my esthetician's wax while I awkwardly stood in the corner of the room waiting to undress. They both were very kind but it was really a let down because I was on a tight schedule today and the whole appointment took 30 minutes when it typically should take 10-15. ABOUT SERVICE: I have gotten a brazilian multiple times before at other places and have done so much research on how it is done, and the way it was being done to me was incredibly painful and caused irritation. Not only was the wax being applied while not melted enough, the esthetician was spreading the wax in all directions and lifting the stick which tugged and caused a lot of discomfort for me. She then applied a strip and pulled in all directions instead of against the grain. This caused wax to continue to stick onto my skin where she repeatedly tried to use the strip to stick and pull off wax (this caused major discomfort to me skin even after I left). After the waxing she used tweezers to get majority of the leftover hair (thankfully), but then proceeded to just put powder on my skin and said I was done. I got home with wax still sticky on my skin and discomfort when urinating and wiping even hours after the appointment. This would have been a completely different story if it was one or the other, but being late and doing an improper service really bummed me out and I hope my skin heals soon. I just really wanted good service and hope people see this and do some more research before committing!

Nice woman! Great conversation and she really gets in there with the wax and a light and everything…read morealthough she missed a couple spots... I got a brazilian with a groupon and it includes the back/crack (no extra 10$ anything which is rare and great)!!! she uses the old wax and paper method which I was surprised about and prefer the new wax but it was fine. small shop and a bit hard to find its within a major building with other businesses on the first floor.

Krista is amazing at what she does! Went in to get my eyebrows done last week, and they look better…read morethan they ever have. She took the time to figure out what I wanted, and did a great job delivering. She also showed me how to shape and maintain them at home, which I really appreciated. Came back this week to get a facial and had a great experience yet again. She uses quality products, makes the experience relaxing and pleasant, and left my skin feeling fantastic. Highly recommend her.

Krista was great. It was my first wax and she made the whole experience so easy and as enjoyable as…read morea wax session could be. Friendly, great engaging conversation, while still guiding you through the wax process.

I was initially referred here by a different aesthetician who wasn't available for a service I…read moreneeded. But I've started coming to a Mollyray every time now, because she's just that good. I have always had a fully positive experience here. The space is full of fun decor but still clean and comfortable. Mollyray is kind, efficient, funny, and great at what she does. I'd recommend her to anyone!

My first time at Honey was phenomenal. I found Honey on fb by searching waxing in Twin Cities, read…read morethe comments and book an appointment. Molly at Honey is awesome. Her establishment is clean and organized. Her main priority is making you comfortable before,during and after all services. I appreciated her explaining what she was doing and what products were being used on me before we started. Molly is very knowledgeable and wonderful at accommodating your individualize needs. She is friendly and brings positive vibes. Thanks Molly

Customer service along with someone in the lobby. I waited for 10 minutes, Someone finally came…read moreout and said they couldn't help me.

Loved my brow wax and tint at Waxing the City in Roseville. Kylie was amazing. Great conversation…read more She is an artist. I don't have to fill in my brows anymore thanks to Kylie. The salon location is odd to get to because it is in a remodeled part of the mall, but helpful sinkage is posted. Will be back soon

I got my first eyelash perm here ! I found her on Groupon and she is open on Sunday for the working…read morelady's.My eyelashes looked great and I am glad I tried it. I did not like the recommended Chanel mascara from Von Maur. I took it back it got on my under eyelash skin. . I use Maybelline Great Lash Waterproof Mascara never hurts to try something you can always return it to store.

I have had both laser and electrolysis treatment at Christina Clinic. The staff are superb! It is…read moregreat getting to know them, especially Shannon, when getting treatment to remove those pesky facial hairs. But what has impressed me is the professionalism that all the staff have shown. The saying is really true and reinforced here: one gets what one pays for! I give a two thumbs-up recommendation for both electrolysis (blend and flash) as well as laser treatment, with no side effects like one might read in some of the horror stories for unlicensed treatment centers.

I have been going to the Christina Clinic for a couple years. I have always been impressed with…read morethe results! One of the things that I really appreciated is that there is ongoing training that they are having to make sure that they are up to date on new treatments and training on the newest equipment. I feel so confident when I leave there. Tricia has done my BBL, Skin Pen, and other various treatments. Constance did my Cool Sculpting and was so precise with the technique. My botox and fillers make me a better version of myself. I travel 40 minutes to get there and will continue to do so!