April 1st I had a scheduled appointment with Jenna for a cut and root cover up. When I arrived I was greeted warmly and taken to the chair. I was offered water or coffee. The salon is very clean. I got a great hair cut and blow dry. My color however is terrible. I was talked into doing a full color because Jenna had not did the original job. I was good with that. I told her light brown . I basically just wanted to cover the grey. My hair is now the darkest brown and almost black. When I called to ask her to fix it I was told I would have to pay again! I paid over $130.00. And the color did not even come close to being what I asked for. I did try and just live with it. But is is very fake looking. So sad because I wanted to like it read more