Wide selection of professional haircare, hair coloring products and accessories, cosmetics including the excellent "OPI" and "China glaze" long-wear nail polishes, sulfate free L'Oreal purple shampoo, efficient staff, loyalty program, free shopping center parking lot, etc. The store was clean, bright and well-organized. I saw the shopping center security controlling the parking lot. The area felt safe during the day and after work. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Hamilton, New Jersey

When you advertise heavily, especially around the holidays, don't have your floor people be either so stupid as to not know your products or when/if shipments are coming in, ore to be so uninterested that they could care less that they told you to "come back Monday" when the truck gets here. What a croc, what a lie. Their holiday sales flyer is chock full of great DEALS! TRY GETTING ONE. READ THE FINE PRINT -- THEIR TINY LITTLE SKU NUMBERS ALL HAVE TO MATCH UP TO GET THE DEAL AS OFFERED. PROBLEM IS: they never do BECAUSE ONE OR MORE OF THE ITEMS IN THE DEAL ARE NEVER THERE. And you end up wasting your time and gas running to the store every "Monday" for this non-existent truck that is supposed to be bringing all the goods. Well, I've had enough. Sally -- both Independence Plaza and Hamilton Marketplace -- you are ON my short boycott list. i will never step foot in your stores again because of how you treated people during the holidays. Great sale items; too bad you didn't have them and never intended to. AND IN CASE YOU SHOP GIRLS MISSED THE DAY WHEN THEY TAUGHT CUSTOMER SERVICE SKILLS -- STARING BLANKLY AT AN EMPTY SPACE ON A SHELF TELLS THE CUSTOMER NOTHING. APOLOGIZE, DO SOMETHING, MAKE AMENDS, PUT SOMETHING ELSE TOGETHER FOR THE CUSTOMER. GET IN THE GAME OR GET OUT. read more

Terrible!!! They sell you Beauty supplies like scissors and very expensive buzzers but do not service the products they sell you. Never giving my business to them again...I'll buy online on the future! read more

I always go to this sally's since it's the closest location to me. Only had one other issue the whole 3 years i've been going to this location. I have a coupon for buy one get one free on hair dye, I got a mailer mailed to me with my name on it. So I go into the store I was thrown off soon as I walked in by the music. N word, B word sh***. Never have I heard them playing this music before. So I now have my dye. I need a vent brush so i'm looking at brushes and I say outloud. What is this music. The store rep at the time I didn't know was supposedly the store manager, changes the song. I go to the counter she doesn't speak or anything just rings me up. Now normally when I go they say do you have a sally's card or a phone number. She asked none of that. I said you never asked me for my phone number. Her response with an attitude was "WHAT's your PHONE NUMBER? I gave it to her she acted as if she didn't hear me and asks for it again. I gave it to her.I noticed it didn't take anything off so I said it didn't take the discount off. So then she got an attitude, by this time I'm annoyed because she's so rude. So I asked her whats her issue.. this began a whole issue because she begins to start talking to me as if this is still not her job. The store Manager Mallory then calls the police on me because I told her how are you the manager and don't know mailers sent out to your customers. She tells me the offer I have is only for pro's it was not sent to me etc etc. I call corporate while going through all this they call her and tell her she has to honor the coupon. Now once they told her that. I told her she needed to apologize to me. She told them she was not honoring it and that I was no longer allowed in the store and that they can call Deborah Jones who must he over her. Back to the music she said she wasn't playing. Then a song comes on fuck you fuck that. And an older lady goes, this music isn't public music this should not be playing.she then turns it off and says she has no control over internet music, which we all know you can change the settings to explicit and none explicit music. So now the police are talking to me as if I was in the wrong the whole time she doesn't know how to stay in business tone as well as be respectful and admit she made a mistake. She then tells the police she can come back after 6. At this point she needs to be fired! Corporate has been contacted and I want cameras pulled. If she doesn't apologize and get fired! They will wish they fired her because I am now going to the highest extent as well as reporting this to the news!!! Never in my life have I ever had this kind of experience! read more