These are very nice people. Most Asians sell hair product stores catering mainly to black people. I…read moredon't like how the other stores I've shopped treat us (blacks) as consumers. They are usually disrespectful, watch your every move and treat you as if you will steal. Hair Masters shop doesn't do that. I recommend giving them a chance and bypass the Golden Mart.

They are very nice people who own this place. They work with you, if you do not like something…read more Very accommodating. The service alone is why I come here. The prices are fair for the most part but depending on what you want it might be slightly expensive. Not too bad.

I knew exactly what I wanted to buy and where it was but wanted to look at 1 more thing. Went in…read moreabout 8:40 knowing they closed at 9:00. Was greeted with welcome in we close in 20 minutes. Every stinking isle we went down there was a worker doing a countdown until closing. I had an arm full of things I needed and when the 5th employee looked at me and told me when closing time was I drooped everything in my arms and walked out of the store. I had over $200 worth of product but apparently they were too busy worrying about closing their realize I had plenty of time to look at another thing I wanted to purchase and pay, and be out before the store even closed. Will NEVER give them my business again! Bye......since you wanted to get rid of me.

Ashley was the biggest help! She came up to me to make sure I was finding everything alright! She…read moreeven went above and beyond to find me a product from the back!!!! I left so happy with the product I had wanted!!! Thank you Ashley and Ulta! Having this product made my day

This store is one of the better beauty supply stores in this area. While things may be a little…read moreover priced as most b.s. stores in this area it us very organized. The isles are clearly marked and no one is following you around like you're abour to steal something. They are up to date with all the materials needed for the current hair and beauty trendz....lol They have a great supply of extension but could do better in the wig department. All in all I truly like this store and still definitely keep coming back.

Its a roll of the dice with this store. The whole point of curbside is so you can wait in your car…read morefor your merchandise. The people who work at this store are LAZY!!! I made a curbside order and ended up having to go inside, just to be told that they turned off the curbside notification, when I asked why this female had the audacity to say because they are short staffed. I see 6 people standing around doing absolutely nothing, just lolly gagging. This was around 11-ish and on a weekday. I could count on one had how many customers they had. So now this will be my 3rd time attempting to pick up my curbside order. If I have to walk in, im going to reach out to upper management, and I don't mean the ones sitting around in the store.

Honestly, this was the worst experience I've ever had in any makeup or skincare store and if I…read morecould give zero stars, I would. I counted 7 employees (not including the two at the checkout counter) walking around the floor. All walked by me multiple times in different areas of the store and never once did any of them ask if they could help me with anything, much less acknowledge my existence. I'd understand a little more if they were assisting other customers, but they weren't; they were too busy chitchatting with each other and having their faces glued to their cell phones (all while within a crowded store). I've never been treated like this in Ulta, Nordstroms or Macys, which is who will continue to get my business. If I need something specifically from Sephora, I will make sure to either order online or go into a location in another city when I travel, as I typically have had pleasant experiences at all other locations I've been to. The Chattanooga location is not worth your time and all I know is if I didn't do my job, I would be fired.

I picked out the product I wanted. Guy went in back to get it. Showed me that it was same color. I…read moredid not touch it. Paid almost $300. Got home and realized it was totally different from the one I picked out. It was stiff and wiry, unlike the showroom model, which was soft and smooth. Then he wouldn't take it back, let me exchange or anything. I won't be back!

This Oasis is not your average beauty supply that's usually owned by people of Asian dissent. You…read moreare not followed around like you're going to steal anything and you are welcome as soon as you enter. In the midst of very few quality beauty supply stores in the area, this store provides selection and variety for all your hair needs. There is very special emphasis for those with kinky, curly, and coily hair. They have everything from make up to hear appliances to your usual shampoos and conditioners. They also have extensions, wigs and a majority of your hair care needs. The store is excessively clean and organized. All the prices are clear and upfront and very easy to see and there's always someone willing and able to help you.I am extremely impressed with their customer service and labeling and brand management because you can clearly and easily go to the section you mean get what she needs and continue your day. There's no hunting around for hours trying to find something without help. I totally recommend this place and I will be back again and again. This is it my first visit here and it won't be my last.

I ordered 2 bundles of human hair extensions and did not get the colored I ordered and was never…read moreable to get resolved . Not reputable....do not order online from them .

They never sent my item. They never returned my calls or answered my emails. I contacted my credit…read morecard company to get involved for a refund. I will never order from them again.

The staff is always super nice and helpful and they are ALWAYS stocked. For being one of the only…read morelocations in Chattanooga that Is awesome. I love this store!

This store keeps getting better. There have definitely been some changes made over the last year…read more I can't tell you the last time I walked in and was not been greeted by someone. They have reorganized and made things much easier to find and much more neat over all. The employees are always helpful as well and I almost always leave with more product than I went in for, thanks to their good advice and product knowledge.

This is an amazing place to shop. The people who work here, especially Kerry and Renee, are…read morecustomer-focused 100 percent. They have a great selection of products and are only happy to help you try them and sample if necessary. I highly recommend The Cosmetic Market.

Their service did not match the great product lines. Needed to restock - I left with only a few of…read morethe products I wanted - that's how uncomfortable I felt with their treatment.