DO NOT shop at Sally Beauty Supply! On July 6,2019 I purchased a pair of clippers. These clippers were defective (died during a cut and wouldn't charge at all). These cost over $100. 2 days later on July 8,2019 I tried to return the defective merchandise. They would not take them back because they had been opened/used. This is not ok!
They have an all sales final policy on electrical equipment, which by the way, they do not make sure you are aware before you make the purchase. Then they don't want to make things right when the product they sold is defective!
All the while their employee that is insinuates that I did not charge the item and that I do not have a right to be upset that the wont give me my money back for broken equipment.
I will never again purchase anything in this store! read more