Sally's Beauty Supplies has all your beauty needs from makeup, nails and hair. They also sell professional beauty supplies. If your military, they have a free Beauty Club Member. With this card you'll can purchase items with a small discount. Periodically I'll receive coupons in the mail for items on sale for the month and an extra 15% off. If your not military you can still get this card for $5.00 membership and on your next purchase received $5.00 off. read more

Sally Beauty - Beauty Club Member card. - Cosmetics & Beauty Supply Near Me - Diberville, Mississippi

On Nov. 17, 2020, I purchased a pair of Andis T-Outliner Trimmers. After going home I realized that I previously purchased the same trimmers. I DID NOT open the new purchase trimmers at all. I DID NOT used the trimmers at all, the trimmers were in the original package, and I had the receipt. . On Nov. 20, 2020, I called the Sally Beauty #3948 3821 Promenade Pkwy #0-12, Diberville, MS 39540, and spoke with Ann the store manager. Ann advised that all sales are final on clippers and trimmers. Ann refused to give me a refund or let me exchange the trimmers. I advised Ann, that according to the receipt it states, "Clippers and trimmer sales are final. Refunds or exchanges will only be issued on clippers and trimmers that are unused, in the original packaging and with the receipt purchased within the last 60 days." Ann gave me the Sally's customer service number. I spoke with customer services. Customer service advised, Ann will expected the trimmers and if they fall under store refund policy I could have them refunded or exchanged. Once at the store, Ann the store manager stated to me that all sales are final. She refused to even look at the purchased item, the receipt and she did not acknowledge the direction of the national customer services representative. Ann was loud, unprofessional, and bother by my present. I was given the store policy refund display by Ann. It read the same exact statement that's on the receipt. After calling customer services again, I was able to exchange the trimmer for a more expense pair of trimmers in which I paid the different in price at the Gulfport, MS, Sally's Beauty store. Thanks to the the professionalism of LaDonna the store manager. LaDonna was very understanding and she followed the store policy. Thank you. I'm a United States retired educated veteran. I am federal police officer. Ann gave me one of the worse customer service experience in my entire life. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Diberville, Mississippi

See all

The girls are always so nice when I go in to get something. They are very helpful. I went in about 2 weeks ago and was looking for a specific color and the girl just got a shipment come in, she opened all of her boxes that she thought they would be in to help me try to find it. I was VERY appreciative. I set up a beauty supply card and told them I would def be back. Now I only buy my stuff for my moms hair and mine from Sally's. read more

The store is in a nice shopping plaza, conveniently located near Target. The store was clean and neat, and the shelves were stocked. The sales associates are where the problem lies. There were two girls working and had they not been overly occupied with catching each other up with the latest update of their significant others, I wouldn't have known they were in the store at all. I searched aisle by aisle, some twice, searching for a particular item. Not once did either of the two ask if I needed any help. There was no greeting, no update on sales or promotions or even a simple offer to assist me in finding the ONE item I came into the store looking for. Anyone who has ever been to a Sally Beauty Supply store knows that it's not a very big store. It would've taken 10 seconds for one of them to offer to help and get right back to the non-working they were doing. As you can imagine, once I finally found my item, I had to then find one member of helpful duo to let them know that I was ready. Once notified, one of the girls let me know that she'd be up there, as she continued listening to the other until I imagine they were at a good stopping place. Their job didn't appear to be complex or difficult, but yet, they were unsuccessful at such a menial task. I will not be back. I'd rather just order online. read more

This is a nice liitle clean store. Not friendly at all for returns. That's part of being in business. I avoid because of the unfriendliness. read more