I am NOT going to remove my original review, when the technician returned this time, the communication went much smoother. He did spend a lot more time on my yard this time then he did the first time. read more

I've enjoyed service from Saline Pest Management for the past two years. I have been in their office and acquainted myself with the office staff. Nice folks! I'd met David, the technician who did the work at my house on several occasions. Honest and straightforward, easy to communicate with, thorough and helpful. They had my credit card on file and a key to my house so they could more easily schedule and perform the work. This is the level of trust and satisfaction I had with them. Sadly, for whatever reason they sold out to a larger company, which is not local to Show Low, but based in Mesa. Neither company notified me of this change. Thus far I'm leery of Bulwark because of their unbending policies to: * record every telephone call (even if the customer requests otherwise), * number every customer and refer to them by number rather than name, * coerce all customers into contracts with legalistic, corporate terms and conditions, * push for automated billing, and * treat customers as if they're commodities to be bought and sold along with companies that Bulwark has swallowed up along its growth trajectory. Anyway this is about Saline Pest Management, and good memories. I guess the downside of doing business with small family-owned companies is that someday the folks want to retire and do other things with their time. I wish them well and thank them for their service. read more